GE MR — field troubleshooting
9,114 field-service issues · page 73 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Array Processor Errors Due to Master AP Board.MR · 2253518, 16436
- Image Browser Suddenly Disappeared with IFCC Process Errors due to Image Database Corrupted.MR · 2218301
- 2249439 The VxWorks System Integrity Checker could not be run on all loaded modules due to defective DRF2 card in MGD chassis.MR · 2249439, 11609
- Will not scan in Body transmit mode Due to I and Q cables were reversed on the Hybrid splitter.MR
- Intermittent Dynamic Disable faults due to bad cables.MR · 2252293, 2252310
- Unable to Scan with Dynamic Disable Faults due to shorted RF body coil.MR · 2252311, 50422
- Cannot archive to MOD or DVD due to SCSI Tower power supply.MR
- Cannot Advance Table to Scan Position Due to Table position encoder.MR · 2218537
- UPM Errors During ScanMR · 2257259
- Unable to scan due to Driver Module in Service Mode.MR · 2252289, 2224666
- The gating signal was not within limits (too high).MR · 2227217, 2252730
- The fiber connected to IRF3 J14 does not have an active signal.MR · 2267438
- Unable to Scan with Safemode Startup of XGD Failed for each Axis due to PS2 48 Volt 1000W Power Supply inside PDU.MR · 2267807, 2256925
- Unable to run MCR2 functional checks due to using a MCR3 tool on a HDx upgrade. 1.5T/3.0T MCR2 Service Tool No Longer Ships with HD Forward Production or Upgrades.MR
- 2252305 TR Driver Fault due to Faulty Head Heliax Cable Termination.MR · 2252305
- Customer is unable to pull images to their workstation after software upgrade due to customer was querying using both patient ID (0010,0020) and the study instance UID (0020,000D).MR
- Defective HFA - High Fidelity Amplifier.MR · 2244850, 2244873
- 2267910 Power cabinet reporting 48 V overvoltage due to PS1 48 V supply in PDU.MR · 2267910, 2267728
- Blowers and Fans Not Running in MKS 35KW RF Amplifier Chassis due to the C Phase 8-Amp Fuse Inside MKS 35KW RF Amplifier Chassis is BlownMR · 2254256, 67103
- FE needs the part number for the pen wall filter for the new HD MC CablesMR
- can’t adjust system gain with spt on 12x softwareMR
- While loading 12x software the system would hangMR
- The 5.X Restricted Service key fob with part number 46-306603G1 is no longer in stock.MR
- No signal on Body receive after 12.x (Excite 3) upgradeMR
- What Type Of Base PC Software Should Be Installed?MR
- Collapsed Image, Bright White Line Down or Across Middle of The Image Due to the Gradient Switch BoxMR
- Shim tool Software, PN 5102783 (Rev 4) is not compatible with the Windows XP operating system.MR · 5102783
- It is not clear how to access documentation for 3.x & 4.x Signa Advantage scannersMR
- "Prep Action failed" while trying to run grad shim scanMR · 2227915
- Gradcal will not converge.MR
- Information needed on the GoldSeal SIGNA 1.5T LX MR SYSTEM (with Indigo computer).MR
- Information needed on the SIGNA 1.5T 8 CHANNEL HIGH RESOLUTION BRAIN COILMR
- Information needed on the 0.7T OpenSpeed GP Loop coilsMR
- Information needed on the HFO3 M4 Product ReleaseMR
- Serviceability and Product information needed on the Excite II M4 Product ReleaseMR
- Clarify 017542 Unable to scan.MR · 20000, 2218082
- FE received a new Magnet with a "RA" serial number and was not sure of the changesMR
- Black-line artifact sometimes seen in outside edge of diffusion weighted EPI images.MR
- Excite-II System Can't do a saveINFO Due to a DVD drive installed which causes a conflict with the mod on 11xMR
- MFO 4 weak head signal, 1000V bias voltage not present, unable to run head calibrations.MR
- What IBIS differences have been introduced into the 12x (HDMR) product and what are the new features introduced to the IBIS Web Portal?MR
- What Grafidy software release should I run on my cylindrical magnet Signa system, Grafidy or Grafidy3?MR
- Product and serviceability information needed for the Signa LX 9.1 releaseMR
- Signa Release 9.1 M4 Service Errata neededMR
- Information needed on the SIGNA SMARTSPEED 1.0T & 1.5T ACGD LITE CABINET product releaseMR
- How do You remove an application button from the Display Browser DesktopMR
- Service (serv) login password for 8.2b software XQ and XQ-NE systems has changed.MR
- Images Reconstructed but not Listed in the Browser, Only Displayed in Autoviewer.MR
- Orthopedic explanation of XQ and XQ-NE magnet temperatures, controls, and verification.MR
- After a applications software update or even just a reload the default port settings in Aras go back to the default settings.MR
- CWA ID19545. Scan Stops in Middle of Scans.MR · 2250081, 2218537
- System pauses with Z axis Current Distortion Fault.MR · 2245065, 120244
- OrthoMRI How To Ping Network On Orthopedics (formerly "Lunar") Esaote Unix-Based MRI Orthopedics Artoscan A, M and EscanMR
- Need Service Platform For NON-CX System PlatformMR · 60483
- Annotation added by customer does not remain next time they view image, nor does it transfer over the network.MR
- Where can information be obtained regarding 12.X HD The Technology of High Definition GradientsMR
- Array processor (AP) errors during scanning, stops scanMR · 2228016, 2218591
- Body Forward/Reverse Quadrature Test Fails.MR
- What is the part number for ADAPTER, ELBOW, SUMITOMO FLEX LINEMR
- Fails TPS Reset when booting up to Applications or when Resetting TPS.MR · 2252239, 2261240
- Computer Will Not Boot With The Message On The Screen Says Do Not Interact With SystemMR · 2223619, 2223851
- The Image Filter Button is Missing After Installing the ifilter Option.MR
- OrthoMRI How To Disable Automatic Coil Recognition in the Orthopedic E-ScanXQ MRI scanners Orthopedics E-Scan (Win) XQMR
- Scan Aborts with EOS Error.Verify HFO3 SP1 is installed, wqr.HF OpenSpeed.2226578 PSD Programming Error.HFO3MR · 2224944, 2218537
- Unable to scan due to TPS IPG Initailization errors on profile3.MR
- Clarify 025959 LX 9.1.MR · 50173, 65043
- CWA ID 20053 Unable to Download or Reset The TPS MGD or ISE.MR · 2223846, 2227556
- Stuck at Option for esc for summary F2 setup, F8 boot menu, F12 for network boot.MR
- MRIQ What changes were made in 11.x software to reduce Fine Line Artifact?MR
- FAULT light illuminated on ASC chassis Power Supply, also no lights on UPM NB AMP IF BOARD in ASC chassis (also known as ASC RF Interface Board)MR
- The CoilID LED lights red when a coil is recognized, and green when it is not recognized.MR
- Can’t Highlight and Save Patient Data to CD/DVD on Excite HD Due to the DVD Procedure is Different from the MOD ProcedureMR
- Gradcal has distortion on X image and over range after HD upgrade Due to HFA Control BoardMR · 2245300
- What is the bore length of an SX magnet?MR
- 20119 Images Not Displayed In The Viewer Or The BrowserMR
- CWA ID. 20129 The PDU is in Stop Mode and the EMO Reset Will Not Take Hold.MR
- CWA ID20132. No Scan Time or Respiratory Signal Display Seen on The PC Display MonitorMR
- System fails to boot applications.MR · 2219803, 1094564014
- How Do I Replace or Reseat The Mouse.MR
- Clarify. Intermittent Image reconstruction failures.MR
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