GE MR — field troubleshooting
9,114 field-service issues · page 46 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Signa Horizon (5X Horizon).MR
- Computer Intermittently Crashes All The Way Down and Restarts Itself With No Errors Logged due to Ethernet Network Card in Host PC.MR
- UPM Head Functional check fails.MR
- TR Driver Fault Due to Head CoilMR · 2249150
- Clarify getting erbtec 90 faults and they will not clear on power cycling RF amp' and resetting TPS Signa LX 9.1. defective IPA tubeMR · 2225669
- The low efficiency of the cryo-cooler circuit has been identified.MAC00001 PDS Alarm Magnet Efficiency Issue detected a Magnet Performance Issue, Magnet Pressure increasing and Heater Duty Cycle at 0%…MR
- Fails to Boot Applications Software and TPS reset Fails Due to Corrupt Software.MR · 200002372
- Cannot use Edit Patient Data on an Exam because the Exam is already in use.MR · 16027
- Unable to select an option for ConnectPro key generation in eLicense.MR
- Fails TPS Reset when booting up to Applications or when Resetting TPS due to Defective Y-Axis XPS Control Board SFP (fiber module).MR · 2224666, 2223817
- Will Not Scan With RF Amplifier in low power state Errors Due to SRFD3 RF amplifier.MR · 2254366, 2254054
- CWA Auto prescan Fails with Signal Too Small message on all coils.MR · 2224580
- Unable to Download or Reset The TPS MGD or ISE.MR · 2249436, 2223859
- Getting SPI-CPB Errors While Prescanning.MR · 2225382, 2225253
- Gradfidy Kit is No Longer Shipped with the Profile or Ovation Systems.MR
- Low Signal in Body Transmit Mode due to bad connection on Body Hybrid.MR · 2224580, 2224666
- System Software Boot fails on SPARC20 Computer.MR
- Magnet Vessel Pressure is High due to Compressor Cycling.LCC300 Alarm HE Vessel Pressure High.SecondOpinion Part Number 2188440-2 Sumitomo CSW Series 4K and 10K Compressor.Magnet LCC 300.MR
- CWA No video on LCD scan time waveform monitor due to loose power connection.MR
- RF Amp Goes Into Recovery Mode in Body Coil Transmit Only.MR · 501288105
- Unable to Boot Applications Software with Host Monitor Faults Due to Corrupt Image Database.MR · 200002352, 200002372
- The SWIFT Cable Was Missing Between MGD Slot 11R-J21 to Driver Module-J4.MR · 2252364, 178178
- cwa No Images in the Autoviewer They are in the BrowserMR
- CWA Unable to scan with message Prescription allocation request fail.MR
- Flip Angle on Spin Echo and Fast Spin Echo Series Changes to Zero After Transfer to PACS due to Non-GE PACS.MR · 474733
- Unable to Install FMI 60780 Pure Cadstream due to Error mismatched applications error due to System is Running 15.0 M4A Software.MR
- CWA Unable to Download or Reset The TPS MGD or ISE.MR · 2227556, 2237285
- Low noise due to Pre Amplifier failure. 16 Channel Switch Diagnostics Fail.MR · 2247387, 1162985
- CWA Will Not Scan with Gradient Errors.MR · 2225702, 2225693
- 2267885 The Z axis XPS is reporting a PLL Warning Due to XGD Power Supply.MR · 2267885, 2267827
- 2225518 Dynamic disable and T/R driver fault due to defective coil.MR · 2225518
- Gradient error 2267894 due to failed XGD Power Supply 5148804-2, also known as XPSMR · 2267894
- PDU was in stop modeMR · 2267825
- Zipper Artifacts in Shoulder Images and UTNS Notch Diagnostic Fails with Error Code 2247378 due to Uncovered Holes in Penetration Panel.MR · 2247378, 104577
- What is the part number for the cold head compressor flow reducer.Flow reducer part number is 5335002.Magnet LCC.MR
- Coil Not Recognized Due To Bent Pins In Quick Disconnect Box.MR · 2248284, 2248261
- The BAM Check Packet failed to reach the TPS Due to ICN.MR · 2219628
- SmartPrep 2000 is Required to Run Multi Station Scanning or a Run Off Study.MR
- When FMI60753 Upgrade from 14_M5 to 14_M5A was installed the FE neglected to rename the rxOsc_Summary.pm file as per FMI instructions on Page 7 step 3MR
- FRU Pool for MR Patient Table, 46-265300G3, is being Depleted Due To Return of Wrong G1 or G2 MR Patient Table.MR
- CWA Cannot Restore Images from the CD/R in CD/DVD Composer Application.MR
- Fails TPS Reset when booting up to Applications or when Resetting TPS due to XGD Power Supply.MR · 2267778
- Magnet Room Lights Are Out.MR
- The Equipment, Scan or Operator Room Humidity or Temperature Has Exceeded the Maximum Upper Limits.MR · 2269042
- Unable to Scan with Error 2262134 coil validation error prohibits scanning due to cable disconnected internal to coil.MR · 2262134
- Corrupt Image Database.MR
- Can not open the research operation menu.MR
- Unable to Advance to Scan Due to The Table is Adjusted too Low or too High.MR
- MRIQ Intermittent Line, Broadband noise and Structured noise bands.MR
- Shoulder Coil Scans are Grainy and Have Area Signal Loss.MR
- CWA Application Software does not complete the boot process with TPS Download failure Due to Idle Overnight With Power On.MR · 2227556
- The Home Flag on the Longitudinal Drive Belt was not passing through the Home Flag Detect Optical Coupler.MR
- Signal void was caused by a failed coil element(s) in the Body Array.MR
- The Mobile MRI Trailer has lost power.MR
- AGP Could not Find the ECC File Due to Missing File.MR · 2252735, 11533
- Table Doesn't Go Far Enough Into Magnet due to Table's Forward Travel Limit Sensor Block Position.MR
- Customer Asks for 2nd FlexTrial.MR
- Procedure to Adjust the TCU is Incorrect.MR · 2283085, 5112585
- 2252301 Multicoil Bias Faults Due to Cable.MR · 2252301, 2218537
- Multicoil open circuit fault due to damaged CTL cable.MR · 2225553, 2225552
- How to Determine If Site Image Database Reset Is Still Running, or Completed.MR
- Verification fails during Applications Software Load due to Incorrect Video Card selection.MR
- High Vessel Pressure Due to Cold Head efficiency.hfo_orgi2 alarm I2 HePressure Limit.Second Opinion Part Number 2244334 SINGLE STAGE CONFIGURED COLD HEAD.wqr.Magnet HFO.hfo_orgi2 alarm I2 HePressure L…MR
- Noise band due to defective coil.MR
- Magnet Frequency Drifting May Cause Poor Fat Sat Scans due to Z2 Autoshim Disabled in MRconfig.cfg.MR
- Octane Computer will not boot IRIX due to OCTANE PCI SCSI CARD.MR
- MRAPPS How to turn off Graphic Rx auto launch.MR
- Failed to validate the media error due to defective DVD drive.MR
- Unable to Download or Reset The TPS or ISE due to IPGII Board in TPS Chassis.MR · 2222135
- Unable to Scan with RF Air Temperature Faults Due To Customer Coolant Chiller.MR · 2268904, 50171
- ER2 displays on the front panel of the SHeM.Reboot the SHeM using the power switch on the left side of the device,wqr.Magnet Monitor SHeM Advantech 2.3.7MR
- Corrupt Image Database.MR · 2218079
- Guide Pins are coming Out with Coil.MR
- MRAPPS What are the SPR Snap instructions for 8x/9x.MR
- Tips Needed For Matching Reported Messages in Error Log with Failure Events.MR
- Multi Coil TR Driver Fault.MR · 2224583, 2225552
- Scan Pauses with Gradient Errors and Continues after start Scan Pressed then Images Show Bright Line Artifact.MR · 2244847
- When Performing Gradient Coolant De-Ionization Process Resistivity Value Reported from HEC LCD is Slowly Going Down and Not Up.MR
- Hostmonitor Timeout After 50 Seconds due to FE Deleted a File.MR · 200002369, 200002301
- CWA Auto Prescan FailureMR · 2267218
Full cause & resolution for every GE MR issue
Unlock the complete cause analysis, step-by-step resolutions and attached service documents — re-authored, web-first, searchable.
Start free trial7-day free trial · no credit card required