GE MR — field troubleshooting
9,114 field-service issues · page 47 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Patient comfort sensor trip Due to Gradient Cooling Problem.MR · 2224667
- Blue Screen Due to Corrupt Software on the HP8000.MR
- Intermittent ghosting and low SNR on HFO system Due to Configuration Error.MR
- Corrupt Image Database.MR
- License For Software Options Not On System.MR
- Unable to Save/Restore Protocols, tool is no longer available in UtilitiesMR
- When running all profusion scans, or CSF flow studies system stops scanning but timer keeps counting down - no way to stop or abort - 'stop scan' does not work.MR · 3000004
- Where is the List of Remote Hosts Kept on DVMR Discovery MR450 and 750 Systems.MR
- Auto Prescans Fails with Signal Too Small due to bent pin(s) in Coil Connector.MR · 2224725, 2224580
- Head coil cable are damaged.MR · 2254052
- Unable to scan with pop-up message "Prescription allocation request fail", due to disk partition "usr" at 100% from core.dcserver files created when invalid "Archive Device" was selected.MR · 11093
- Table is Undocking as the Table is Raised Due to Loose Bolts on the Front of the Docking Assembly.MR
- Compact PDU has no power due to snubber board.MR
- The CPB continually restarts/resets automatically.MR · 2239498
- Intermittently Unable to Scan with CERD NETWORK ERROR.MR · 2233311, 2233312
- Gradient amplifier fault, over current or clock loss internal to Gradient Subsystem Due to Loose Connection on AMP Data Bus Ribbon Cable.MR · 2240243, 2240275
- Will Not Scan with Gradient Clock Stop Errors, also Gradient Diagnostic Failures Occur due to STIF Board.MR · 2253851, 2250109
- Software Fails to Boot and Crashes to the "OK" Prompt.MR
- Unable to Scan with Message The IRF3 is not ready.due to Fiber Optic Transceiver in Y-axis Port of XGA Control Bd in Cronus chassis.MR · 2267801
- Pressure has not fully recovered from previous event.siii alarm He Vessel Pressure High.Place a hold off on the He Vessel Pressure alarm to allow time for magnet pressure to recover,wqr.Magnet Monitor…MR
- Magnet Monitor devices Alarming for Coldhead Temperatures because the Checkout was not completed properly.SVI2 ALARM I2 SHIELDTEMP LOW.Magnet Monitor Devices Alarming For Coldhead Temperatures Must Ha…MR
- CWA Unable to Download or Reset The TPS MGD or ISE.MR · 2227556, 2247159
- The likelihood of SAR power monitor (UPM) trips at 3.0T is reduced by providing real-time adjustment of the system predicted SAR.MR
- Noise Bands are asset artifacts from cal FOV being too small for the scan FOV.MR
- CWA Unable to Download or Reset The TPS MGD or ISE.MR · 2275708, 31260660
- Unable to Send To PACS Due To Issue on PACS Problem External To GE MR System.MR · 11047
- Will Not Print Due to Wrong Camera Selected.MR · 14145
- MRAPPS What is the procedure for exporting protocols.MR
- What are the models for eLicense? eLicense Model Types Explained -wqr.MR
- CWA Meaning of new DAQA test results terms GD Scale, GD Abbe, and GD Max.MR
- 2248008 RFM EOS semaphore timeout error Due to RRF backplane.MR · 2248008, 2218537
- Clarify SRI Communication Fails SMILeMR
- SPT message box asks long or short nesting plate.MR
- Unable to Scan with Multi Coil TR Driver Faults.MR · 2224583, 2225551
- Left Magnet Display Flashes 8888 at All Times.MR
- Coil ID Light Does Not Come On, Neither Green Nor Yellow, When Coil Is Plugged InMR
- The % axis XPS-SB is reporting an HV-BUs Under-voltage Warning.MR · 2267903
- SGA Power Supply Internal Wiring Fault or Control Undervoltage Due to SGA Power SupplyMR · 2244590, 2244589
- Table Up pedal intermittently gets stuck after being released, dock pump continues to run, due to customer foreign material jammed in table dock Up pedal mechanism.MR
- Defective XRFD RF Amplifier causing error 2254058.MR · 2254058
- Table will not raise all the way up.MR
- The Download Of A Prescribed Series Failed due to 2nd RECEIVER II Board in RRF Chassis.MR · 2248121, 2248152
- How to Manually Disable UTNS3.MR
- CWA MRIQ Collapsed Image Bright White Line Down or Across Middle of The Image due to Site Power Fluctuations.MR · 2244847
- Cannot Archive Due to Media Full.MR · 10292, 15031
- Pixel Padding Issue Philips v3.6 PACS & Legacy GE MR Scanners.MR
- Unable to Network due to a Problem with the Customer Network.MR · 11046
- Power Surge or Drop.sivi2 alarm I2 - Comp Off 121.Reset the Shield Cooler or Cold head Compressor,wqr.Magnet Monitor 3 1.56.sivi2 alarm I2 - Comp Off 121MR
- CWA MRIQ Collapsed Image Bright White Line Down or Across Middle of The ImageMR · 2248108
- CWA ILINQ test message received from customer site.MR
- CWA MDS Link Failure on First Bootup of the Day.MR · 2225699, 2225704
- Site Air Conditioning failure.MR · 2248606
- Can Not Scan in Clinical Mode Due to Emulation of PAC Waveform Genereator.MR · 2224666
- MR010016 PDS - Local Follow-up Required for Root Cause Confirmation.MR010016 PDS - VRE Alert - Redundant Fan Module Failures Detected.MR010016 PDS - Troubleshooting and Onsite Recommendations.Signa HD…MR
- Browser Viewer Application Invocation String Had Upper Case "V" instead of Lower Case "v" for "viewer"MR
- Auto DQA process Fails due to Center Frequency.MR
- MR010026 PDS - Local Follow-up Required for Root Cause Confirmation.MR010026 PDS - Prescan Noise Alert - Continuous Low Signal Detected.MR010026 PDS - Troubleshooting and Onsite Recommendations.Signa…MR
- Disk Partition Full.MR
- Applications Will Not Boot Due to 8-Port Ethernet Switch in System CabinetMR · 2223619
- How to Tell if a Coil is configured as Receive only or Transmit and Receive.MR
- MRIQ Noisy and Low Signal Due to Coil. 8Channel 8NVHEADNECK_A - No or Low Signal.MR
- Coil not plugged in properly.MR · 2224709
- Corrupt Image Database.MR
- Corrupt Image Database.MR · 12647, 1120572230
- PDU Main Breaker Trips, Will Not Reset due to Failed TVSS Module.MR
- Patches can become corrupted when not saved properly to CDROM.MR
- What is the part number for the "checkINFO" software CD and how can it be ordered?MR
- Some sites have reported corrupt SaveINFO data, especailly sites equipped with the Brainwave option.MR
- What are the service errata for Openspeed with Excite M4 (HFO4)?MR
- RF calibration not in specification.MR
- 2383478-2) and E2 4ch NV coil (p/nMR · 2383478, 2383477
- Need information on extended error messages.MR
- Wrong part number for Seal Off OperatorMR · 2300306
- Patient grabbed and Loosened Bore light fixture.MR
- Multicoil Bias Faults Due to Coil.MR · 2252301
- Mouse Stops Working During A Scan.MR
- Need Propylene Glycol Information.MR
- After Replacing Damaged MGD Boards and Backplane MGD Diags Fail Due to Term Server ConnectionMR · 2249412, 60879
- Scan Prep Fails with Error Code 2227938 The integer value for rdb_hdr_npasses in the header = 0, and is out of range.MR · 2227938, 52973
- RF calibration not in specification.MR · 2254212, 2224589
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