GE MR — field troubleshooting
9,114 field-service issues · page 45 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Scan aborts with MDS link error due to SSM.MR · 2248674, 2248670
- Guided Install System Configure Tab Requires Entry of Video Card Type.MR
- RX Window Has Moved Out of Site And Cant Get It Back.MR
- Coil validation error due to bent pins in the coil connector.MR · 2262134
- Scan stops with Analogic RF Amplifier 2 Power Supply Fault error 2248831 due to RF Amplifier.MR · 2248831, 2225754
- DICOM header for NEX changed even though number of excitations had not changed.MR
- TPS Reset Fails Due to NAV Z2 Power Supply Configuration.MR · 2223640, 2223639
- Not Contacted for Checkin Errors Due to the Back Office Could Not Connect To The Shem Box.HFO Alarm System Not Contacted For Checkin.Check for connectivity and Log Into the SHeM to run scripts.Magnet…MR
- Unable to Scan with Multiple SGA Power Supply Overtemperature Faults due to Equipment Room Temperature Low.MR · 2244590
- eLicense Unable to update the Host ID, troubleshooting steps. eLicense Unable to update the Host ID.MR
- Customer site had a power event, where site lost power.MR · 2219937
- Unable to Generate licenses for Optima 450W Due to M3333WH PROBE-PRESS AND STEAM key is blocking the Optima 450W license creationDeselect the option M3333WH and generate the rest of the license keys.MR
- Patients Can Hear the Technologist but the Technologist Can't Hear the Patients due to Missing Nylon Washer.MR
- CWA Can Not Scan With An instruction on waveform generator SSP executes beyond the act_tr.MR · 2227063, 38638
- HFO Cradle Will Not Move Due To Loss Of Home Flag PositionMR
- Patient Intercom Noise Due to SCIM.MR
- SRI Functional Tests Magnet Enclosure Button Test on HFO3 fails all buttons, no numeric display or count or error in log due to defective diagnostic.MR
- CWA Getting the message Disk Full.MR
- Graphically Prescribed Scan Location does not Match the Localizer due to DCERD2 Digital & 4CH RCVR Boards.MR
- Archiving to MOD is very slow and some exams do not archive at all due to need to run install.mod script after recent MOD install.MR · 10191
- Fails TPS Reset when booting up to Applications or when Resetting TPS Due to Defective RRX Module.MR · 2267412, 2272059
- ACR Slice Position Accuracy Test Fails Due to Gradients Out of Calibration.MR
- Intermittent Image Reconstruction Failures.MR
- MR010005 PDS - Troubleshooting and Onsite Recommendations.MR
- MR010008 PDS - Troubleshooting and Onsite Recommendations.MR
- MR010012 PDS - Troubleshooting and Onsite Recommendations.MR
- MR010002 PDS - Online Center Call Handling Procedures, Troubleshooting and Onsite Recommendations MR010002 PDS - CSO Review - Proactive System Analysis MR010002 PDS - Onsite Follow-up Required for Roo…MR
- MR010003 PDS - Online Center Call Handling Procedures, Troubleshooting and Onsite Recommendation MR010003 PDS - IQ Review - Proactive System Analysis MR010003 PDS - Onsite Follow-up Required for Root…MR
- MR010004 PDS - Online Center Call Handling Procedures, Troubleshooting and Onsite Recommendations MR010004 PDS - Insite Review - Proactive System Analysis MR010004 PDS - Onsite Follow-up Required for…MR
- Online help menu is not available on scanner Due to Operator Documentation Not Installed.MR
- PM check fails to Recognize all PM files due to the file /usr/g/service/license/.pm_done file is corrupt.MR
- MR010006 PDS - Troubleshooting and Onsite Recommendations.MR
- MR010007 PDS - Troubleshooting and Onsite Recommendations.MR
- Error 2269025 The Pen Cabinet Temperature 1-Wire Device, pencab_temp, was not discovered on the 1-Wire Network during TPS reset due to loose I-Button disk located on pencab.MR · 2269025
- Unable to Scan with Driver Module Errors due to Driver Module.MR · 2252311, 50422
- The Home Flag on the Longitudinal Drive Belt was not passing through the Home Flag Detect Optical Coupler.MR · 2224842
- Application Software does not complete the boot process with TPS Download failure.MR · 2249418, 2249436
- Unable to Scan with Safemode Startup of XGD Failed for each Axis due to PS2 48 Volt 1000W Power Supply inside PDU.MR · 2267801, 2267810
- Unable to Run Edit Patient Data with Error Message The exam selected cannot be edited.MR
- Cannot Trace on Image for ROI in MIP Application Due to The Tech Did Not Press the Shift Key While Moving the Mouse.MR
- Cradle will not advance into bore without assistance due to Cradle Release Actuator Calibration.MR
- Auto Voice is not working Due to Loose Cable frm PC Host to Audio BoxMR
- Installation documentation showed mounting on outside of GOC, ibutton is shipped inside GOC.MR
- Error 2261703 customer coolant too high, always over 7 bar even with no flow due to defective sensor.MR · 2261703
- XPS is reporting a gate drive over temperatureMR · 2255078, 2267842
- Cable Connected to the Wrong Port.MR · 2223817, 2223851
- MR010001 PDS - Online Center Call Handling Procedures, Troubleshooting and Onsite Recommendations.MR
- MR010002 PDS - Online Center Call Handling Procedures, Troubleshooting and Onsite RecommendationsMR
- MR010003 PDS - Online Center Call Handling Procedures, Troubleshooting and Onsite Recommendations MR010003 PDS - IQ Review - Proactive System Analysis MR010003 PDS - Onsite Follow-up Required for Root…MR
- MR010004 PDS - Online Center Call Handling Procedures, Troubleshooting and Onsite Recommendations MR010004 PDS - InSite Review - Proactive System Analysis MR010004 PDS - Onsite Follow-up Required for…MR
- MR010006 PDS - Troubleshooting and Onsite Recommendations.MR
- MR010007 PDS - Troubleshooting and Onsite Recommendations.MR
- FE left lights down after performing PM / Customer Unfamiliar with Dimmer SwitchMR
- 2267910 Power cabinet reporting 48V undervoltage due to 48 V supply in PDU.MR · 2267910, 3996792
- Fails TPS Reset when booting up to Applications or when Resetting TPS due to Defective SFP (fiber module).MR · 2267517, 2223817
- Excite SCT Interface Error.MR · 2248371, 2248370
- UPM1 and RF Amplifier Power Off errors caused by a defective DCERD2 Exciter Mux board.MR · 2254782, 2248763
- Mouse Not Working Due To WIMMR · 2225382
- Corrupt Image Database.MR · 10097
- Cannot Add a New Host in the Networking Tab.MR
- Corrupt Image Database.MR · 2218527, 2224340
- Medrad Injector is stalling.MR
- TPS reset fials with VRE errors 2223854 , 2223859 and 2223880.MR · 2223880
- Unable to run showdasm.MR
- Where is the 3T940 magnet LV shimming procedure.MR
- Confusion regarding implementation of IBIS and Install in Spec on Signa 3T systems (G3, Eclipse, 3T/94, Eclipse with Excite) except Excite HD MR 3T systems. 3T EclipseMR
- Pure Scan will not run.MR · 2218527
- Prescan Fails with Coil Connection Error Due to Bent Pin on Coil Quick Disconnect.MR · 2276129
- Unable to Scan with AP, Fermi Filter Creation, and Processor Exception Frame Bus Errors due to MEDCAM Baseboard.MR · 2228010, 2228016
- Broken Side Latch on the Neuro Vascular Coil.MR
- Auto Prescan failed, RF Amplifier is not ready.MR · 2225473
- CWA Unable to Download or Reset The TPS MGD or ISE.MR · 2223852, 2219803
- MR000107 PDS - Online Center Call Handling Procedures, Troubleshooting and Onsite Recommendations.MR
- Fails TPS Reset when booting up to Applications or when Resetting TPS Due to Defective RRX ModuleMR · 2270016
- Multi-Coil T/R Driver Fault, Multi-Coil Path Short Due to CTL Coil.MR · 2225557
- CWA Fails TPS Reset when booting up to Applications or when Resetting TPS.MR · 2249418, 2223880
- What are the Safety Precautions for Ramped Magnets?MR
- The Sumitomo compressor water flow or water temperature values are not within specifications.MAC00019 PDS Alarm.Site Chiller needs maintenance.SHeM 2.3.7MR
- Unable to Transfer or Pull Images to Scanner Due to Group 0020 Element 000D.MR · 11029
- Center Frequency was off.MR
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