GE MR — field troubleshooting
9,114 field-service issues · page 38 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- What are the Details of the CADstream and PURE Important Product Information Letter and Customer Safety Letter (Urgent Field Safety Notice) for FMI 60780.MR · 60780
- APS fails with error 2268897 electrical dock engaged with incorrect table type , due to right most shaft on the dock was pushes back into the dock.MR · 2268897
- How to Lock Protocols.MR
- CWA Unable to Download or Reset The TPS MGD or ISE.MR · 2236547
- BACC Calibration Incomplete due to Missing 16 Channel Option.MR
- Unable to Prescan with RDBM, IT Link error Due To APS board with IT Daughterboard.MR · 2249410, 23639
- What is the cut in serial number for shimming 3T over 41 positionMR
- Questions about FMI 60773 Magnacoustics and Newmatic Sound Systems MRI Music Sound System Headset.MR · 60773
- 2225470 RF Amplifier Response Timeout due to Erbtec RF Amplifier.MR · 2225470
- Corduroy Artifact Due to Burned out Lights in Magnet Room.MR
- Blank Monitor Due to No video output from HP Linux PC.MR
- 2244593 SGA Power Supply Under Voltage Fault due to Gradient Power Supply.MR · 2244593
- Head coil cables are damaged.MR · 2254782
- 2254265 3T RF Amplifier PA Bias Current fault 61 due to RF amp.MR · 2254265
- Application suddenly frozen, mouse not active.Remove DataMine.dat File and Open New File, then reboot the system.MR · 2218088
- 2224589 TG reached the high limit Due to Loose Head Coil Cable.MR · 2224589, 4062796
- The GOC network Hub was restricting the network speed.MR · 11017, 11002
- Gradient LVShim fails to converge due to High Z Gradient Offsets.MR
- Grafidy long terms will not run.MR
- OrthoMRI Mod drive will not write to mediaMR
- Fails TPS Reset when booting up to Applications or when Resetting TPS due to Guided Install Does Not Reflect the Correct Spectro Amp State After Upgrade to 20.1_IB1 Software due to a Software Problem.MR · 2267411, 29917
- Corrupt Image Database.MR
- CWA Operating System OS Software Boot Sequence Halts on HP4000.MR · 40002059, 53684
- Dynamic Disable and TR driver Short circuit due to loose connector inside of coil.MR · 2225518
- EPT B0 Image fails with 100% ghost in head coil X-axis only Due to Phantom Position.MR
- 2269042 The equipment room temperature has exceeded the maximum upper limits due to faulty sensor.MR · 2269042
- Will Not Scan With RF Errors due to SRFD2.MR · 2263078, 50633
- Computer will not boot up to applications level due to Eight Port Ethernet Switch in System Cabinet.MR
- Ownership was wrong on the /export/home/service/license/license.dat file.MR
- Patient Warming Due to Permanent Pigment or Tattoos.Customer reported that patient experienced a warming sensation during the scan.Complete the Patient Warming Questionnaire.Excite HD. 12.0MR
- MRCustomerCall Image Quality OVERRANGE IMAGE ARTIFACT.MR · 2234211
- Fails TPS Reset when booting up to Applications or when Resetting TPS Due to Scan Room Power Supply.MR · 2267597
- PDU was in stop mode.MR · 2248602
- System will not boot with TPS not responding and GRADWARPTYPE not found.MR · 2227976, 2223817
- The SHeM is on UPS Battery backup because of a loss of power to the SHEM.lcc alarm UPS power failing.Restore Power to the System and it's supporting systems.Magnet Monitor SHeM Advantech.lcc alarm UPS…MR
- MRIQ Intermittent Line, Broadband noise and Structured noise bands.MR
- Multi Coil Bias Faults Due to Bent Pins in ConnectorMR · 2252301
- HP Computer Hang and Scan Paused Due To SCP Board in the MGD.HP Computer Hang.Replace The SCP Board In The MGD.Signa HDxT. 15.0. 2228179 TPS detected NSP (host) timeoutMR · 2228179
- What are the Gradient Axis Directions for Profile.MR
- CWA System is Logging ermes Errors With No Apparent Effect on System.MR
- Images Not Displayed in the Viewer or the Browser due to disk drive.MR · 2218078
- Y Gradient OverTemperature and OverCurrent and OverVoltage Faults due to Control Board.MR · 2244869, 2244871
- Titanium Tool Sets Availability.MR
- CWA Protocol PSD Download Fails.MR · 2218624, 2252728
- Early Hypertronix A Connector in EXCITE HD Systems Has A Misaligned Transmit Pin.MR · 60695
- The signal is too small due to damaged quad knee coil cables.MR · 2224580
- ACGD to HFD-S M3000PT and M3000PW Upgrade Kits - Fiber Optic Cable Bundle Wrong Size.MR · 5133379
- Table will not undock due to stretched cable in table.MR
- The Main Disconnect PDU Power Breaker Tripped due to Loss of Incoming Power.MR
- How Much ACR Assistance Does GE Provide Free To Contract Customers.MR
- What is the 800 number for GE Healthcare Diagnostic Imaging Accessories and Supplies.MR
- MRSPT GRE (head and body) fails on slice Y readout Z phase only Due to Total Eddy Current Compensation is too large.MR
- MRCustomerCall Image Quality DWI Motion Pixel Voids wormhole artifacts due to patient motion.MR
- Zipper artifact on 3T due to Torso Coil.MR
- 2242664 Unable to Find a Valid ECG Trigger for 10 Secs Due To Improper Gating Leads used.MR · 2242664, 2218537
- Table Longitudinal Drive Problems Due to Gear Reducer 40 to 1 Gear Box.MR · 2224727
- 2225739 RF Interface (RFI) High Voltage Relay Fault Due to SRFD Amplifier.MR · 2225738, 2225739
- Error 2252294 The Driver Module Has Detected an Invalid Configuration Due To Defective Driver Module.MR · 2252294, 2224666
- Is the GE MRI able to perform a CISS scan of the IAC.MR
- Applications Will Not Boot Due to 8-Port Ethernet Switch in System Cabinet.MR · 12298, 1202729051
- Can Not Scan. Shut down and Reboot Computer.MR · 2224944
- 2244649 The GSC reported a problem with the Zoom switch Due to the Gradient Twin Switch Module.Scanner Pausing Between Series when Switching from Whole to Zoom Mode.Replace the Twin Gradient Switch Mo…MR · 2244649, 2244655
- Gradient Error and Bright White Line Artifact Due to Main power dipped for a short time.MR · 2244847
- Patient comfort sensor trip Due to Gradient Cooling Problem.MR · 2248652
- CSF is Bright Due to Flow Comp Option Not Being Used.MR
- MRIQ Low SNR and Grainy Images Due to Coil Not Being ClosedMR · 2224709
- Burrning CD halts at 99% complete.MR
- No lights on the magnet enclosure LEDs Are Off Due to the System has Not Established the Home Position.Replace Broken Home Flag Parts and No lights on the magnet enclosure LEDs Are Off but table moves…MR
- Scan pause and gradient error 2267889 due to failed XGD Amplifier.Scan Pauses with Gradient Errors and Continues after start Scan Pressed then Images Show Bright Line ArtifactMR · 2267889
- Auto Prescan Fails, No Receive Signal on Manual Prescan.MR
- Asset Ghosting due to Overranged Asset Calibration Scan.MR
- Lava and merge 2d are standard features on 11.1 and do not need option keys.MR
- Driver Module not calibrated.MR · 2252310
- Auto Prescan failed, RF Amplifier is not ready Due To Defective RF Amplifier.MR · 2248850, 2248822
- The SRI2 was found to have the wrong DIP-switch setting.MR · 2249118
- I-Cross Over-Current Fault Due to XGD Amplifier.MR · 2267868
- SPT Daily Quality Check DQA Results are not Displayed Due to Too Many T Test Files on System.MR
- Burn Smell coming from RF Cabinet and 2225636 ERBTEC RF Amplifier fault 50 due to Erbtec Amp.MR · 2225636
- MRIQ Dark Crescent Band and Bright Anatomy on Shoulder Coil Fat sat Due To Anatomy Too Close to CoilMR
- DWI EPI Line Artifact and Low SNR Due to Patient's Bra.MR
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