GE MR — field troubleshooting
9,114 field-service issues · page 39 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Magnet Monitor 3 reporting that the Recondensor Si410 Cable is open or disconnected.lcc_hmi2 alarm I2 - Recon Si410 CBL Open.Connect the RUO cables on the coldhead correctly.Magnet Monitor 3.lcc_hmi2…MR
- CWA Graphic Prescription Lines Cannot be Moved or Angle Changed.MR
- Magnet Monitor devices Alarming for Coldhead Temperatures because the Checkout was not completed properly.lcc alarm Coldhead Temp.MR
- Unable to Scan Body with TR Driver Faults due to Body Hybrid Splitter.MR · 2225519
- Unable to Scan With The Download of a Prescribed Series Failed Message.MR · 2218630, 2218501
- TPS download problem Due to the network switch in the System Cabinet.MR · 2223849, 2252700
- Scan Prep Fails with Error Code 2227938 "The integer value for rdb_hdr_npasses in the header = 0, and is out of range" due to a known software problem with 15.0 M4 software.MR · 2227938, 52973
- Unable to Scan using the USAI Large Knee Coil with Error Code 2252301 due to the Coil's Cable Was Damaged Creating an Open Circuit.MR · 2252301, 2249149
- Application software will not boot Due to SCP or SCP2 Board.MR · 2252112
- What is the Part Number and Price for Vibroacoustic Damping Kit.Vibroacoustic Damping Kit Catalog number is M1060MA.Magnet LCC.MR
- 2254201 SRFD2 RF Amplifier General Overheating Fault caused by SRFD2 RF AmplifierMR · 2254201
- CWA Cannot scan with HOST Communications errors.MR · 2219628
- At what Levels of Scanning may Peripheral Nerve Stimulation or PNS be Introduced into Patients.MR
- Can Customer Save Raw Data Files to CDR or DVD Media using the System's CD/DVD Drive?No, this can't be done.MR
- CWA Mouse Cursor Disappeared.MR
- Patient reports Peripheral Nerve Stimulation during scan.MR
- Probe -P scan fails with insufficient Asset Coverage messgaeMR · 2228301, 2218527
- FRFSE Scans Intermittently Abort With Error 2252713 Pulse generation was still active when an SSP EOS was received.MR · 2252713
- How to Determine How Often Customer Reboots the System.MR
- Cannot Eject MOD Due to MOD Drive.MR · 10191
- Random Keys on the Keyboard are Not Working Due to a Defective Keyboard.MR
- TR driver Fault Body Path Short Due to CPD Board.MR · 2225520, 2224583
- HP Computer Fails to Boot Linux Operating System Due to Hard Drive.MR
- CD and DVD Media Compatibility and Considerations.MR
- Defective CDs were sent out with the FMI 60780 "Pure / Cadstream" kits.MR
- Exam is not in the Browser because it was deleted.MR
- Coil validation error due to bent pins in the coil connector.MR · 2220060, 2257017
- PDU Main Breaker Trips, Will Not Reset due to Failed TVSS Module.MR
- CWA Ovation PDU Is in Stop Mode Message on Monitor but Not Logged as Error.MR · 2223848, 2223817
- Applications Will Not Boot Due to 8-Port Ethernet Switch in System Cabinet.MR · 12298, 1202729051
- Z2 shim is out of spec due to loss of communication to the Z2 B0 Drift supply.MR · 2260003
- Unable to Push Images From PACS to Scanner due to Product Network Filter (PNF).Unable to Push Images From PACS to Scanner.Add the PACS IP Address under Allowed Nodes in Product Network Filter.Signa HD…MR
- RF Door Not Staying Closed the seal is not working.MR
- 2254204 SRFD2 RF Amplifier Power Supply Fault due to SRFD2 RF amplifier.MR · 2254204
- CWA System Monitor Has a Dark Area on the Screen.MR · 200002352
- Low Signal intermittently only when using Quad Knee coilMR
- Why Are Patients Muscles Twitching.MR · 13116170
- Cannot Archive Due to Corrupt MOD media disk.MR · 10180
- Table position not correct due roll pin missing from table drive pulley assembly.MR
- TPS Boot Status Packet is Not Received by NSP Errors Due to Medcam board.MR · 2223847, 2223625
- CWA Scan Fails to Complete with The 3D Pass Done Buffer Queue has overflowed.MR · 2233404, 2218537
- MRIQ SSFSE Images Blurry or all Noise Due To Torso Coil.MR
- System is Logging 2277671 ICN sensor detects value out of range, but System is Running Fine.MR · 2277671, 1495807
- Corrupt Image Database.MR · 18298, 1248646240
- Is LAVA-VX a Standard Option for HDxT.MR
- Non-HFO SHeM Connectivity Issue Has Been Identified.MR
- Unexpected RF Amplifier Errors Seen During UPM Functional Checks.MR · 2248775, 2248765
- System locked up and displayed and hourglass During Propeller Scan.MR · 2220049
- Protocol Lock Configure Button would not highlight when selecting yes in the Guided Install User Interface due to previous software load.MR
- MRSPT SPT fails with High TG due to Poor Head Coil Connection.MR
- Unable to Write Images to DVD Media due to DVD-RW Drive in the SCSI Tower.MR
- What is the Dicom tag for Series Acquisition time?MR
- Auto Prescan Fails Due To Center Frequency Off By 2000 hz.MR · 2224666
- Table up motor Runs Continuously Due to Broken Dock Pedal Spring.Table up motor Runs Continuously after it's all the way up.Replace Dock Pedal Spring.Excite HD.12.0MR
- Compressor Off Alarm due to defective Compressor.lcci2 alarm i2 comp temp limit.SecondOpinion Part Number 2188440-2 Sumitomo CSW Series 4K and 10K Compressor.Magnet Monitor 3.lcci2 alarm i2 comp temp…MR
- Not Contacted for Checkin Errors Due to the Back Office Could Not Connect To The Shem Box.MR
- Compressor is Off Due to Cold Head Failure.LCCI2 ALARM I2 - COMP PRESSURE LOW.SecondOpinion Part Number 2194003-2 Sumitomo Cold Head and Gasket Kit.Magnet Monitor 3.LCCI2 ALARM I2 - COMP PRESSURE LOWMR
- MRIQ Black Bands in Images Due to IRF I/O Board.MR · 2248266, 1344342016
- PDU is Intermittently Going Into E-Stop Mode Due to a Fault in the Magnet Display Board E-Stop Connection.MR · 2248602
- CWA Software Crashes to Wallpaper and 6 Icons.MR · 200002352
- CWA Patient Halogen Alignment Light Will Not Turn On.MR
- 2252305 TR Driver Fault Open Circuit Due to Poor connection at J1 (Head RF) on the rear pedestal interface.MR · 2252293, 2224666
- Unable to scan body with TR Driver faults due to Feed Through Connector at J4 on the Pen Panel - RF Transmit Head Heliax Connection.MR · 2224666, 2252293
- PDU was in stop mode.MR · 2248602, 2224666
- Can't access the DVD Drive on Excite HD or HDx Due to Jumper Settings.MR
- MRCustomerCall Image Quality OVER RANGE IMAGE ARTIFACT MRIQ06001 R1 and R2 Values.MR
- The GOC network Hub was restricting the network speed.MR
- Image partition on hard disk full.MR · 2218527, 2217995
- Error Messages During Each Scan With No Apparent Effect.MR · 2218088
- exam numbers has exeeded of 50.000MR
- RXManager Window Has Moved Out of Site And Cant Get It Back.MR
- SCP2 board is required for Propeller option, otherwise SCP1 is adequate.MR
- Intermittent BAM error 2219628.MR · 2219628
- Can't Cross Reference Images After A Dicom Transfer.MR
- Screw fell out and pan fell to the floor.MR
- Corrupted Entries In the /usr/g/protocols/patients/exam and series Directories.MR · 2219663
- Unable to Boot Applications Software with TPS Download Failure due to SCP2 Board in MGD Chassis.MR · 2249432
- Unable to Scan Due To Coil Cable Not Being Seated Properly.MR · 2224725
- DQA Slice Location test is sensitive to Phantom positioning.MR
- CWA Customer Wants to Know if an Exam They Removed can be Restored.MR
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