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GE Healthcare · MRExcite60780

What are the Details of the CADstream and PURE Important Product Information Letter and Customer Safety Letter (Urgent F…

What are the Details of the CADstream and PURE Important Product Information Letter and Customer Safety Letter (Urgent Field Safety Notice) for FMI 60780.

Symptom

What are the Details of the CADstream and PURE Important Product Information Letter and Customer Safety Letter (Urgent Field Safety Notice) for FMI 60780 ? See Long Description Customers with systems running the following software versions are being sent one of two letters relating to CADstream/PURE from GE Healthcare, depending on the customer's country : Software versions 11.1, 12.0, 15.0, HDe, 20.0, 20.1. Both letters deal with the same issue. Customers have been asking service personnel questions about these letters. Service personnel need to know these details now to be prepared for these questions. As of this writing on November 18, 2009 there is no service note nor IServe to explain the letters and associated FMI. What are the details of these letters? Both letters bear this subject heading: RE: Use of Confirma, Inc.’s CADstream in conjunction with GE Healthcare’s PURE option for dynamic MRI imaging The distribution of the Product Information letter (DOC0629119) will be exclusive to the Americas and Asian Poles (excluding Canada and Singapore) prior to the release of FMI 60780. The Customer Safety letter (Urgent Field Safety Notice - DOC0648683) will be sent only to the following countries (Canada, Singapore, and EEA countries in Europe) prior to the release of FMI 60780. The "European FMI Administrator has identified the specific countries.

Applies to

Models
Excite
Product
Excite Includes Excite 1 and Excite 2, 10.0, 11.0 and 11.1 Software.
Software
11.1 For product 1.5T Excite only. Note, 3T Excite goes with software G3, not 11.0 or 11.1.
Area
MR

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