GE MR — field troubleshooting
9,114 field-service issues · page 17 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- End of Product Life EOPL Information Needed.MR
- Scans Stop or Pause with Autovoice Error 2265211 and or 2265215 Logged.MR · 2265211, 2265215
- clarify Clariview Is A "Standard" Option With 8.3 Software But It Is Not AvailableMR
- 2249158 and 2249160 Errors due to SSM not calibrated.MR · 2249160, 2249158
- Signal Loss or Shading in one area of MRID 8ch Neurovascular coil 2317115-2 due to defective coil.MR · 2224725
- What is the difference between Effective Gradient Amplitude and Maximum Gradient Amplitude.MR
- ICN VRE Upgrade Tips for 14.0 M5A FMI 60753 and 15.0 M3.MR · 2248371, 2248370
- The Infiniband Cable Connection was Loose at one of the ICNs.MR · 2256261
- CWA ID128005. Unable to Download or Reset The TPS MGD or ISE.MR · 2223640
- ermes Errors Due to Corrupt Error Message DatabaseMR · 4445194
- Software bug that is currently being investigated.MR · 2269251, 2269015
- Environmental Sensors Not Collecting Data Due to Ownership of the environmental xml files.MR · 2247850
- Maxoptix Optical Disk Drives for Genesis Computer Systems.MR · 77057
- PPC Module failed on AP board.MR · 2224666, 2228010
- Disk Partition Full.MR · 2218678
- MRIQ Intermittent Digital Image Artifact With DPServer VRE Crash.Install Service Pack 14M5A SP3.MR · 2223878
- Head Coil Images are Signal Starved and Grainy due to 0.7T Head Coil.MR
- With System Configured in French Language Gradient Error Messages Show Axis as <BAD %c arg=0> due to Known Software Bug in 11.0 Software Release.MR · 2244597
- With LAVA (Liver Acquisition with Volume Acceleration) PSD, with SmartPrep, it is Not Possible to Input "Image acq.delay".MR · 13212939
- Getting GPM errors on all 3-axis due to X-Axis MiniGRAM Failure.MR · 2241508, 2241510
- Unable to Scan Using Any Coil, Getting Body TR Driver Faults due to Loose Body Heliax Connector PP1 J44. 3T Excite HDx 14.0 M5. 2252293 The Driver Module Has Detected a Fault.MR · 2252305, 2252357
- The UPM Calibration files are corrupt and create an unrecoverable condition.MR · 2254782, 2254791
- Unable to Complete UPM Body Forward Power Calibration due to Popup Message Error with modify_cv due to Head Coil Was Connected.MR
- How to View MR750 20.0 SPT Files using the PC-based Report Manager Tool.MR
- MCQA Shows SNR for Coils that Attach to A Connector Trending Downward Over Time.MR
- How can one easily find the part number for a cable when you have the run number.MR
- MGhosting in the phase direction and no peaks on MNS scans, SPT fails GRE x gradient readout y.MR
- 128337 Head SNR Low Due to Head Quick Disconnect BoxMR
- The LVShim file is not decipherable.MR
- Unable to scan Probe sequence with prescan failures on water suppression Due to RF Calibration.MR · 2224690
- How to Login and View ICN VRE Error Logs.MR
- setzero Log Files Filling Directory /usr/g/service/log due to Shim Supply Type Misconfigured in Guided Install. setzero Log Files Filling Directory /usr/g/service/log.MR · 2260007
- Application Software Is Slow Due To dcserver PID's Taking Up CPU Time.MR
- 14.0 M5A DP Server Crash Caused by Software Coding Error Resolved with 14.0 M5A SP3 and VRE Config.MR · 2219628, 2255482
- Customer needs MSDS information due to phantom leak.MR
- Spatial Distortion on the VIBRANT 3D Data sets When Using Zoom Gradient Coil due to Gradient Field Non-linearity Which is Uncorrected in 3D Data sets.MR · 13138614
- Intermittent Ghosting or Smearing and CERD Diagnostic Errors Due to CERD Digital Board.MR · 2236568
- Images are being Network Transferred to Wrong Destination.MR
- CWA ID128657. Can Not Scan.MR · 2247814
- The alignment lamp button turns on the bore lamp and alignment lamps will not come on Due to Tyme II Board.MR
- Screen is black with a Linux login prompt while applications are running Due to Cntl ALT F3.MR
- Cannot fully install the HNS coil due to 16 channel option not installed.MR
- Protocolup Command Is Needed Due To Transferring Protocols From One System to Another.MR
- Images Are Not In The Browser Due To Database Out Of Sync.MR
- The 8 Channel Invivo Wrist coil is compatible with HDe 15.0 only.MR · 5160986
- Print Protocols Menu Fails With No Printer Specified Due to Printer Not Configured for Protocols.MR
- Cannot Select T2 Mapping or Cartigram in Scan Options due to CartiGRAM or T2MAPPING Incompatible With HDE14.0_M4 Software.MR
- Customer is asking for an InHouse Service Key to be generated.MR
- What is T2-Mapping CartiGram.MR
- FRU Part Numbers for HFO, Ovation Table CRANK HANDLE BEARING REPLACEMENT MAINTENANCE Not in FRU Manual due to FRU Part Numbers for HFO Table CRANK HANDLE BEARING REPLACEMENT MAINTENANCE Omitted from F…MR · 13247359, 2250758
- Customer indicating that the system is allowing them to scan with the wrong coil. 12.X Capability to Read Coil ID on 1.5T Legacy Phased Array Coils.MR
- The actuating rod for down motion does not push in deep enough when using the left-down foot pedal.MR
- CWA ID128878. Can Not Scan.MR · 2254347
- Artifact On Pure Study Is Due To Extending The Calibration Scan Beyond The Anatomy to be Scanned.MR
- What is the part number for the patient squeeze ball.MR
- MRSPT SPT Reports Wrong Slice Location.MR
- OrthoMRI corrupt software OrthoMRI Unable to run protocols OrthoMRI Reload Software OrthoMRI Escan XQMR
- DVD or CD Burned on Console with Patient Exam Will Not View Images.MR
- Cannot Boot Applications With Host Monitor Timeout Errors Due to Corrupt Config Files.MR
- Head TR Driver Fault Due to The driver module.MR · 2252305
- SPT Aborted Due to Wrong Nesting Plate Selected during SPT.MR · 2224666
- AP initialization error Due to AP Slave.MR · 2227997
- CWA ID129123. Cannot Open Guided Install GUI During LFC Due to Applications CD was in SCSI Tower Drive.MR
- Patient Alarm squeeze ball is not working Due to Worn Squeeze Ball.MR
- CWA ID129321 Date or Time is Incorrect on Profile or Contour System.MR
- CWA ID129333 SRFD RF amplifier error detected with one site protocol.MR · 2254515
- OrthoMRI Intermittent bad images on the shoulder coil, all other coils are working fine OrthoMRI Image Quality is very poor OrthoMRI Replaced shoulder coil 1 cable OrthoMRI EscanNE OrthoMRI Incorrect…MR
- Part Number for the M48 Stainless Steel Eyebolt is 2337545.MR
- Detailed procedure for correcting Time Zone and Time to disable daylight savings time switch prior to software correction.MR
- GUI Crashes During Print Protocol on Excite HD 12.0 M5B.MR
- What is the Part Number for the 9 Inch and 11 Inch General Purpose GP Coil Holder. 2198505 Coil Holder for 9in and 11in GP coils.MR · 2220946
- MCR3 Tool Not Delivered With New System Installation due to 1.5T MCR3 Service Tool Will No Longer Ship with Signa HDe 1.5T Forward Production.MR
- DCERD Errors Due to DCERD Power Supply.MR · 2264862
- Unable to Save/Restore Protocols, tool is no longer available in Utilities.MR
- Unable to Install ConnectPro Option on HDe System.MR
- CWA ID129659. MOD Disk Would not Eject or Detach.MR · 10180
- Unable to Scan ASSET Series Due To Corrupt ASSET PSD Software.MR · 2252730
- Air Conditioning failure in the Computer room.MR
- RF Amplifier Fault 44 Due to SRFD2.MR · 2248821, 2248850
- Modality Work list Schedule window will not open Due to WL Files.MR
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