GE MR — field troubleshooting
9,114 field-service issues · page 31 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Table Longitudinal Drive (In/Out) Behavior Not as Expected Following Installation of FMI 67704, 67706 or 67624.MR · 67704, 67706
- 1.5T Signa HD cardiac Will Not Scan with Coil ID Light Red.MR
- The Universal Power Monitor 2 failed its DAC Self Test Due to the UPM RF Detector Board.MR · 2254793
- Will Not Scan with Gradient Errors Due to Z Output Shelf.MR · 2241517, 2241546
- Upon applying power to HEC the BLW CB on the front of the HEC Power Box trips.MR
- CWA. This sequence of events is expected with the present 10.x and 11.x hardware design with both a Driver Module and an SSM.MR · 2252293, 2249149
- Unable to Network to Any Destination Due to 8 Port Ethernet Switch Hub Inside GOC.MR
- CWA ID14624. Does not recognize the MOD cycle power to GOCMR · 10191
- Customer's chiller is operating outside of specifications.hfo_orgi2 alarm I2 - WaterTemp Limit.The water chiller that supplies water cooling to the compressor will need maintenance.Magnet Monitor 3.hf…MR
- Does the HP Computer Diagnostic Software DVD 5327923 apply to Ovation3.MR · 5327923, 5328191
- Cannot scan Head portion of HNS coilDue to missing 16 channel license. 2220023 Coil HNS Head has 12 channels, product supports only 8 channels, coil not compatible.MR · 2220023
- Multi Coil Receive Chain Tool Diagnostic was Intended for HDx not Discovery MR750.MR · 13252849
- MRconfig.cfg Parameter Definitions Needed.MR
- CWA Auto and Manual Prescan FailsMR · 2249425
- CWA Corrupt Image Database.MR · 2219864
- Temperature variations due to bad chiller.MR
- Intermittently Unable to Scan due to Error Codes 2261713 Heat Exchanger Cabinet (HEC) detected the gradient coil coolant flow is too high and 2268904 RF air temperature warning detected due to Custome…MR · 2261713, 50252
- TPS or MGD Reset Fails With MDS Link Errors due to SSM.MR · 2248683, 2223817
- Table locator clips that mount to underside of 1.5T Premier 9000 8-Channel CTL Coil M3087JC often break.MR · 2377426
- Low noise due to Pre Amplifier failure. 16 Channel Switch Diagnostics Fail.MR · 2247387, 10509
- T/R bias faults on 4ch NVcoil(G3) and 4ch NVcoil(E2) Due to Older coils have short connectorsMR · 2252301
- HNS MCQA SNR Fails with Current Coil Configuration was not Supported Due to Wrong Coil Setup for the Test.MR
- Documentation is Wrong.MR · 13267933
- The BIT 3 Fiber Optic Interface Module making noise due to BIT 3 Fiber Optic Interface Module cooling fan.MR
- Corrupt Image Database.MR
- Unstable Buck Convert / H Bridge Power Supply in SSM.MR · 2225693, 2225699
- DICOM Image Matrix is Not the Same as the Original Image Due to differences between GE's annotation and that provided by a system which only interprets standard DICOM fields.MR
- RRF Calibration Error Due to a Bad Connection From RRF MUX to RRF Exciter.MR · 2248217, 2847174
- Low Voltage on the High Voltage SSM Supply.MR · 2249163, 26489
- Table is Getting Stuck and Cannot Move In Or Out With Heavy Patient due to Table Longitudinal Drive Clutch Adjustment.MR · 2224842
- The Original Release of M20002FP Scan Tools for HDe14.0 M4 Software did not contain 3D Dual Echo (de3d) or 2D MERGE (merge2d) Options.MR
- Defective HFA - High Fidelity Amplifier.MR · 2244868
- Asset Scan is outside of the Calibration Scan region.MR · 2227991
- CWA Application Software does not complete the boot process with TPS Download failure.MR · 2237272, 2237278
- VRE Configuration Failed Due to ICN.MR · 2249418
- System Will Not Display Cross Reference Lines for Exams Retrieved from PACS due to at this Site Study Number (tag 0020, 0010) is Overwritten by Accession Number Value in GE PACS v 2.1.MR · 2147483647
- Corduroy Artifacts and overange errors caused by defective 3T HD CTL Coil 2417540.MR · 2270058, 2270004
- Computer Intermittently Crashes All The Way Down and Restarts Itself With No Errors Logged due to Corrupt Software.MR
- Hundreds of crond(pam_unix) session open and closed Errors Logged to /var/log/messages.MR · 26426, 27365
- CWA Design of System.MR
- Unable to find the Leybold Compressor Chiller Specifications (Water Cooling Specifications).The Water Cooling Specifications are Found in the Appropriate Pre-Installation ManualsMagnet S3.MR
- The customer reported that the system failed to list the filtered images on the patient browser.MR
- HFO PDU Was Not Powering On Due To Tripped Breaker On The Main Disconnect Wall Panel.MR
- Excite 12.0. FE was tring to to do a SaveInfo to a CD-ROM, the SaveInfo failed with "Error writing media"MR
- How to Troubleshoot RF Air Temperature Warning Detected Error Messages.MR · 2224666, 2268904
- FE noticed that his upgrade was missing two Black Isolation Boxes that should be connected to the Body Hybrid.MR
- CWA Unable to Download or Reset The TPS MGD or ISE.MR · 2249418, 2223852
- What is the FAT SAT Technique for Vibrant Breast Scans.MR
- Cannot Network to Remote Host Due to AE Title Does Not Match Uppercase or Lowercase of Actual Destination.MR · 11010
- Blowers and Fans Not Running in MKS 35KW RF Amplifier Chassis due to the C Phase 8-Amp Fuse Inside MKS 35KW RF Amplifier Chassis is Blown.Troubleshooting 3T MKS RF Amplifier PA Air Flow fault 41. 3T S…MR · 2254256, 67103
- MOD Will Not Attach.MR
- CWA No Video Signal Message on Host Monitor due to no power applied to the HP Computer.MR
- gattention fails.MR
- Invalid License message when launching ILINQ Due to contract status in MUST screen E535. iLinq reports an "invalid License" for EUROPE only.MR
- TPS download problem Due to the network switch in the System Cabinet.MR · 2249351, 82751
- CWA Application Software does not complete the boot process with TPS Download failure.MR · 2223852, 2252112
- What are the Details of the Customer Letter about the Magnacoustics and Newmatic Sound Systems MRI Music Sound System Headsets dated June 25, 2009?MR
- Cannot scan with many PCI and occasional IRF driver function errors due to IRF2 board.MR · 2247161, 2247154
- With the FE Service Key Installed, the System Defaults to Installation Calibration Wizard (ICW).MR
- ConnectPro HisRis Worklist does not Update Due to Corrupted WLSystem and WLFilter Files.MR
- The Download Of A Prescribed Series Failed Due to Corrupt Protocol.MR · 2218624, 2219712
- Unable to Write Images to DVD Media due to DVD-RW Drive in the SCSI Tower.MR
- Series accidentally Removed Due to Accidentally clicking to remove exam vs series on most recent exam completed.MR · 1093010919
- How To Create an Anonymous Patient.MR
- Cannot Archive Due to Corrupt MOD media disk.MR · 10102
- What Voltage Should be Read at the Table Longitudinal Drive Motor Leads.MR
- FE has put the Magnet Monitor 3 into Web Mode using the Same IP option.MR
- CWA ID14691. Genesis Computer Will Not Boot With No Errors.MR
- Replacing Monitor with A 19 Inch NEC 1980 SX LCD.MR
- Advanced and Restricted Software Part Numbers are Wrong as Given in FMI 67809 HDe Ver15.0 M4 Release.MR · 67809
- fMRI Images not installing into GE Database from BrainwaveRT process due to Software Problem.MR · 13274790, 13268273
- HD 8 channel Head Coil service manual has no FRU number for the Inferior mirror.MR
- How does the Customer save Raw Data.MR
- Where are the Customer Release Notes and Errata for HDe?MR
- MRIQ Severe Structured Horizontal White-noise Band Artifacts on Profile.MR
- CWA Gradient Amplifier Fails to go to Ready.MR · 2225336, 2238489
- Center Frequency was off.MR · 2267201, 127692318
- Cant Restore Images From MOD Due To MOD Drive.MR · 10102
- MRIQ Low Signal on 8 Channel Body Array Lower Coil Due to USAI 8 Channel Body Coil.MR
- System fails to boot Applications software and TPS Reset Fails Due to No Power to the Systems Cabinet.MR · 2223822
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