VRE Configuration Failed Due to ICN.
Symptom
Unable to Configure VRE due to error "Warning: Detected 1 ICNs but 2 were expected." See Long Description FE is replacing a (Dedicated Computing) ICN in a two-ICN HDx system, because one of the ICNs was damaged during a recent power outage at the site. The ICN he is replacing is in the position ICN1 on the system. But the new ICN doesn't seem to be working either. The FE can't configure the VRE with the new ICN installed. Instead the errors shown below pop up (in the case of the first error) or are logged (in the case of the second error). See below for the errors. The network light on ICN2 (the LED next to the network cable jack on the ICN) is orange in color which means it's transferring at 1 gigabit/sec, but the same light on ICN1, the one he just put in, is green, which indicates only 100 Mbit/s. He swapped the Cat6 ethernet cables between the two ICNs, at the ICNs, and there was no change in the LEDs. ICN1's LED is still green, and ICN2's LED is still orange. Remember, in this case orange is good and green is bad. This points to the ICN1, the new ICN that he just installed, as being the probable cause of the problem. See section 2 "For short network cables between ICN/VRE to Ethernet Switch (5146974 & 5146974-2)" of Cat-6 Troubleshooting , found in Signa HDx Service Methods, Direction 5155500, Rev# 10, under Troubleshooting --> System--> System Cabinet --> VRE Troubleshooting, for this link at the borrom of that page. To view the most recent appropriate and detailed documentation, click to go to MR Service Documentation. This error message pops up when performing a VRE configuration: " Warning: Detected 1 ICNs but 2 were expected ." Also this error is logged in the /usr/g/service/gesys* message log on the system: 2249418 Network problem detected Check MGD subnet network configuration.
Error message
2249418 Network problem detected. Check MGD subnet network configuration. See Long Description Wed Apr 14 09:27:10 2004 2249418 2 CARD diagCoord mgdArp.c 157 Task ID: 0xf99df8 Time: 981 Object: SCP Network problem detected. Check MGD subnet network configuration. etherAddrResolve failed for network interface motfec0, IP 10.47.1.2, numTries 5, delay 100 ticks. status = -1. Warning: Detected 1 ICNs but 2 were expected See Long Description This error message pops up when performing a VRE configuration: " Warning: Detected 1 ICNs but 2 were expected ."
Applies to
- Models
- Excite, Signa
- Product
- Excite HDx Includes "Excite HDi" system. 14.0 Software only.
- Software
- 14.0 M5 Excite HDx HDi Platforms only.
- Component
- SecondOpinion Image Compute Node 5127452 See comments in Resolution Concept for second opinion requirements before ordering this part.
- Area
- MR
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