GE Healthcare · MRSigna

Unable to Write Images to DVD Media due to DVD-RW Drive in the SCSI Tower.

Symptom

Unable to Write Images to DVD Media See Long Description System will not write images to the DVD media. An error message pops up which reads as follows: " Failed to validate the media ". They are using the correct media. Also if they hit [Eject] in the application, nothing happens. They have to open the drawer by pushing the eject button on the drive.

Error message

Failed to validate the media See Long Description " Failed to validate the media " This is a popup message that appears to the operator.

This disc doesn't have any tracks I recognize! See Long Description This error is logged in /var/log/messages: Aug 31 12:47:25 HDX kernel: cdrom: This disc doesn''t have any tracks I recognize!

Applies to

Models
Signa
Product
Signa HDxT This product is for 1.5T Signa HDxT systems with 15.0 software and HDi systems with 15.0 software. This product is for 1.5T Signa HDxT systems with 15.0 software and HDi systems with 15.0 software.
Software
15.0 For Product Signa HDxT and HDi only. -- NOT to be used with HDe. -- For Product Signa HDxT and HDi only. -- NOT to be used with HDe. --
Component
5119212 DVD–RW UPGRADE KIT See Long Description This part number i ncludes 5116795–2 (FRU) DVD–RW DRIVE 2368521 SCSI TO IDE JUMPER BOARD 46–328421P501 M3 x 5mm PAN HD SCREW
Area
MR

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