GE MR — field troubleshooting
9,114 field-service issues · page 18 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- How To Run Option Key Install Script Remotely.MR
- Scan stops due to the high order shim power supply.MR · 2252755, 2218537
- Octane PCI Card Cage Was Not Available Due to Documentation is not updated.MR · 2169940, 13284791
- CWA ID129762. Scan Stops in Middle of Scans.MR · 2218527, 2227337
- How to Add a Gateway Router to Pre-Excite Signa or Profile.MR
- Scan monitor has colorful vertical lines on screen Due to HP Computer.MR
- CWA ID129835 Protocol PSD Download Fails.MR · 2217494
- CWA ID129845. Will Not Scan with Gradient Errors.MR · 2244607, 2244605
- CWA ID129867. Accidental Push of E-stop Button.MR · 2248602, 2244857
- System Intermittently Locks up with CM Init Failed Errors Due to APS.MR · 200002356
- Unable to boot Linux HP PC Due to HP Computer.MR · 2227915
- MRIQ Shading in Images Due to Preamplifer Protection Box.MR · 2224709
- Signal Loss or Shading in one area of MRID 8ch Neurovascular coil 2317115-2 due to defective coilMR
- Which dynamic disable boards are controlled by bias cables BD1, BD2, BD3, and BD4 and what are their physical locations in the body RF coil.MR
- System Has A Failure That Could Significantly Degrade Image Quality, Pop Up Window at End of System Startup.MR
- Unable to Boot or Power up 3T MKS 35 KW RF Amp with Amplifier's LCD Display All Black Squares due to 3T 35 KW RF Amp.MR · 2261230, 2254347
- The Download Of A Prescribed Series Failed.MR · 2219712
- MRIQ Diffusion Artifacts.MR
- Customer's chiller is operating outside of specifications.SIVI2 ALARM I2 - WATERTEMP LIMIT.If the chilled water source is customer supplied, have the customer call their HVAC contractor for chiller re…MR
- What are the Jumper Settings for the HDe PDU Control Board.MR
- DAQA Replaced SPT Head Quick Check on HDx Systems Starting With 14.0 M5 Software.MR
- For HDxt (15x), Fluoro Trigger and PURE option are not compatible.MR
- SUN ICNs NOT RECOGNIZED AT SYSTEM POWER-UP, Due to ICN(s) Not Initialized Properly.MR · 2218537
- CWA ID130242. Application Software does not complete the boot process with TPS Download failure.MR · 2223852, 2223880
- Random Keys on the Keyboard are Not Working Due to a Defective Keyboard.MR
- Unable to Install HFO3 M4 Service Pack 1.MR
- Cannot Archive Due to MOD drive.MR · 10033
- Low signal due UTNS board. 8Channel 8CARDIAC No or Low Signal.MR
- PSD download errors on any 8 channel coil Due to DRF Board.MR · 2248130, 2248122
- Clarify customer can hear audible alarm from under op's console and there is a red flashing LED / fault lightMR
- SPT Daily Quality Check DQA Results are not Displayed Due to Too Many T Test Files on System.MR
- Will not Scan with Gradient Distortion Faults Due to Open Gradient Coil in BRM.Will Not Scan with Gradient Errors.SecondOpinion BRM-D 2144093-5.Excite HDx.2218527 Scanning has stopped.MR · 2244851, 2244577
- New Patient Screen Not Available Due to Corrupted prescan_config.cfg File.MR · 3000004, 2248349
- The BegTravel and EndTravel parameters in MRconfig.cfg are set incorrectly.MR · 2224846
- FE just installed GP, Getting this error.MR · 2227714
- MRIQ Ghosting and MRSPT FSE Phase Offset Off Isocenter Due to HOS not terminated.MR
- Gradient Data Overrange Errors Due to STIF Board.MR · 2250083, 2250109
- Disk Partition Full.MR · 2218080, 2218678
- OrthoMRI Archive procedure not followed correctly by the MRI technician OrthoMRI Unable to Archive Images OrthoMRI Archive and Restore Procedure OrthoMRI Escan XQMR
- CWA ID130613. Unable to scan due to PSD Errors.MR · 2227295, 2227294
- CWA ID130646. No lights on the magnet enclosure LEDs Are Off Due to the System has Not Established the Home Position.MR
- ACGD Gradient Driver Test FailsMR · 2245065, 248162
- OrthoMRI Disable Coil Recognition For MS Based Orthopedic E-ScanNE SystemsMR
- Collapsed Image, Bright White Line Down or Accross Middle of The Image.MR
- High Vessel pressure Due to the chilled water source NOT meeting Coldhead Compressor cooling requirements.cxi alarm I2 - HePressure Limit.Place a hold off on the He Vessel Pressure alarm to allow time…MR
- CWA ID130730. SMPTE Pattern Not Listed On The Browser.MR
- Unable To Scan With Driver Module Errors.MR · 2252288
- Defective LCD monitor.MR
- Magnet Monitor 3 Helium Level Alarm Low Limit is determined by Florence Magnet Engineering.hfoi2 alarm I2 HeLevelTop Low.Air Products Contact Information to confirm or schedule a magnet fill.Magnet Mo…MR
- Medrad Injector is stalling.MR
- How to interpret the SdCRHosts file.MR
- Auto Prescan Fails Due To Center Frequency Off By 2000 hz.MR · 2224725
- Error After System Boot But Scanning Normally, What Does The Message MeanMR · 2225935
- Mouse Functions Fail Due to Mouse.MR
- AP Errors Due to PPC Module on AP board.MR · 2228010, 2228016
- What is the Meaning of Error Code 2236727 Analog Receiver Anti Alias Filter Test RESULTS.MR · 2236727
- CWA ID130904. Auto Prescan Failure.MR · 2228016
- End of Product Life EOPL Information Needed.MR
- Cannot Boot Applications Due to Host Monitor Timeout Error.MR · 200002368, 200002352
- OrthoMRI Blown fuse on main line voltage input to the system in the console OrthoMRI System will not power on.MR
- OrthoMRI Incorrect magnet temperature Lost powerMR
- Unable to Scan with Driver Module Errors due to CRM RF Coil Short Circuit.Scan Stopped with Driver Module Errors and a Foul Smell in the Scan Room.Replace Shorted CRM RF Coil.Excite HDMR · 2218537, 2252293
- OrthoMRI Does the OrthoMRI (ESAOTE, LUNAR) systems have FDA approval.MR
- Customer is repairing the chiller.SIIII2 ALARM I2 WATERTEMP LIMIT.Smart Alarm Filter is used to Disable or set Parameter holds off for a Magnet Monitor 3 device.Magnet Monitor 3.SIIII2 ALARM I2 WATERT…MR
- The 3T Head TLT Phantom Degraded Over Time.3T 8 Channel HRBRAIN Quality Assurance Test fails on multiple channels with low SNR.Replace the 3T Head TLT Phantom Part Number 2359877.3T Excite HD.12.0MR
- OrthoMRI PC Power supply failed OrthoMRI Computer will not turn on OrthoMRI Replaced the PC power supply OrthoMRI Artoscan OrthoMRI Unix 6xMR
- Cryogen ID Entered Incorrectly into the MM3 During Configuration.MR
- 131010 One or more SEVERE Failures Reported in the Latest SPT PM File.MR · 2218672
- Magnet Monitor 3 improperly configured.MR
- Unable to Determine the VRE Firmware Level Due to VRE's Not Configured Following the Installation of SP3.MR
- CWA ID131110. Site is Requesting the Serial Number for Octane Computer.MR
- 8 Channel Coils are Not Recognized by Coil ID Due to Coil receptacle A not allowing coils to be plugged in properly. 8 Channel Coils are Not Recognized by coil id.MR
- Intermittent MDS Link Failures while Scanning.MR · 2248741, 2248664
- 8-Port Ethernet Switch in System Cabinet.MR · 200002352, 200002
- Mouse Cursor Movement Erratic Due to Mouse.MR · 2257929
- IVI Rejects Images Saying They Are Not CompatibleMR
- Cannot Boot Applications Due to Corrupted Log File.MR
- The correct Cryogen ID was not entered during configuration of the Magnet Monitor 3.MR
- CWA ID131261. MRIQ Looking for the visual Image Library.MR
- CWA ID131262. Unable to Download or Reset The TPS MGD or ISE.MR · 2227702, 2228719
Full cause & resolution for every GE MR issue
Unlock the complete cause analysis, step-by-step resolutions and attached service documents — re-authored, web-first, searchable.
Start free trial7-day free trial · no credit card required