Unable to Boot or Power up 3T MKS 35 KW RF Amp with Amplifier's LCD Display All Black Squares due to 3T 35 KW RF Amp.
Symptom
Unable to Boot or Power Up 3T MKS 35 kW RF Amp. Amplifier's LCD Display is all Black Squares. RF Amp Serial Link Errors The customer hit the Emergency Stop button which powers off the RF Amplifier. Afterward, the RF Amp could not be booted up. It didn't power up successfully. The RF Amp display is all “little black squares”, or all backlit characters. The FE checked all the fuses, including the three "hidden" fuses (See Service Note 67103 "35kW Amp Fuse Replacement" for details on these fuses), and none were blown. See Attachment for additional information. The customer hit the Emergency Stop button which powers off the RF Amplifier. Afterward, the RF Amp could not be booted up. It didn't power up successfully. The RF Amp display is all “little black squares”, or all backlit characters. The FE checked all the fuses, including the three "hidden" fuses (See Service Note 67103 "35kW Amp Fuse Replacement" for details on these fuses), and none were blown. See Attachment for additional information.
Error message
2261230 The SCP received an unknown frequency identifier from the RF cabinet. Please perform a TPS Reset. Frequency = 0xFF-> 2261230 PAC3T NSP SCP:RfNbCanHWO 1737 The SCP received an unknown frequency identifier from the RF cabinet. Please perform a TPS Reset. Frequency = 0xFF-> 2254347 RF Amplifier Interface RF Amp serial link failure. RF AIF failed to receive a packet transmission echo on 2nd try. If link is broke, a separate error message will be logged. If not, a spurious error occurred. Timer: 5080 Expired time: 40 Tx by 2254347 PAC3T NSP SCP:../rf_nb_serial 1947 RF Amplifier Interface RF Amp serial link failure. RF AIF failed to receive a packet transmission echo on 2nd try. If link is broke, a separate error message will be logged. If not, a spurious error occurred. Timer: 5080 Expired time: 40 Tx byte: M 2254347 PAC3T NSP SCP:../rf_nb_serial 1947 RF Amplifier Interface <-> RF Amp serial link failure. RF AIF failed to receive a packet transmission echo on 2nd try. If link is broke, a separate error message will be logged. If not, a spurious error occurred. Timer: 5080 Expired time: 40 Tx byte: M 2223817 TPS is Not Responding. Please Reset TPS Wed Apr 28 16:58:01 2004 Error
Applies to
- Models
- Signa
- Product
- 3.0T Signa HDxT For 3.0T Signa HDxT systems with 15.0 software only. For 3.0T Signa HDxT systems with 15.0 software only.
- Software
- 15.0 For Product Signa HDxT and HDi only. -- NOT to be used with HDe. -- For Product Signa HDxT and HDi only. -- NOT to be used with HDe. --
- Component
- SecondOpinion MKS 3T 35kW RF Amp 5104896 See comments in resolution concept for second opinion requirements before ordering this part.
- Area
- MR
Full cause & step-by-step resolution
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