GE Healthcare · MRSignaExciteDiscoveryOptima222385222238802247144221940022238172249307
CWA ID130242. Application Software does not complete the boot process with TPS Download failure.
Symptom
Application Software does not complete the boot process with TPS Download failure
Error message
2223852 The APS board reported a communication manager (CM) initialization error. See Long Description Please check the error log for a more detailed error message from the board. Extended Error: MCP820 boards can be identified by the word MCP820 printed on the board extraction lever 2223880 Reset TPS was not successful. Board Failure Status APS Fail, SCP Fail, AGP Fail, VRE Pass. ErrorNo 9 See Long Description Error: 2223880 Host: OUMCGEMR1ET Process: NSP File: TardisReset.cc Line: 491 Exception Class: Unknown Function: Host: NSP Reset TPS was not successful. Board Failure Status: APS: Fail, SCP: Fail, AGP: Fail, VRE: Pass. ErrorNo: 9.-> Extended Error: The MGD failed to start a TPS Reset. Either the serial connection to the MGD STIF Board is not working or the Ethernet connection from the Host to the MGD Hub is not working. Run the APS, AGP, and SCP Host Data path ping tests to check the Ethernet connections. Run the APS, AGP, and SCP Board Level Diagnostics to check the SCSI Serial Expansion. The STIF Board serial connection is not tested. If both sets of diagnostics pass but yet the TPS Reset still fails then please closely inspect the serial connection between the SCSI Serial
Applies to
- Models
- Signa, Excite, Discovery, Optima
- Product
- Signa HDxT This product is for 1.5T Signa HDxT systems with 15.0 software and HDi systems with 15.0 software. This product is for 1.5T Signa HDxT systems with 15.0 software and HDi systems with 15.0 software.
- Software
- 15.0 For Product Signa HDxT and HDi only. -- NOT to be used with HDe. -- For Product Signa HDxT and HDi only. -- NOT to be used with HDe. --
- Area
- MR
Full cause & step-by-step resolution
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