GE MR — field troubleshooting
9,114 field-service issues · page 98 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Slow to Boot and Cannot SCAN and No Data in the Browser Due to Hard Drive.MR
- MKS 35KW RF Amplifier Blowers and Fans Not Running. 3T Excite HDMR
- Gradient Amplifier could be damaged by a defective SGA or HFA Control BoardMR · 2244575
- Unable to Download or Reset The TPS MGD or ISE.MR · 2232902, 2223848
- Unable to scan.MR · 2227367
- The epi phantom was not pressed all the way down into the foam holder.MR
- How to Determine Warning and Inhibit Limits For Patient Comfort Bore Temperature.MR · 2224666
- Unable to Scan with the 1.5T 8Ch TR Knee Array due to Multicoil Bias Fault Detected - Open Circuit Always on Channel 6.MR · 2252301
- Low Hydraulic Fluid Level.MR
- What Type of Hydraulic Fluid is Compatible With Horizon Table?Filmite 530 Hydraulic Fluid.MR
- TPS or MGD Reset Fails With MDS Link Errors.MR · 2248683
- OrthoMRI Need to enter the system identification information OrthoMRI Enter the System Identification Information Orthopedics E-Scan (Win) XQ OrthoMRI 9.1BMR
- An existing /usr/g/service/license/license.dat file prevented the system from installing the keys.MR
- OrthoMRI Customer accidently deleted the protocol OrthoMRI How to Import and Export Customized Protocols OrthoMRI How to Import and Export Customized Protocols Orthopedics E-Scan (Win) XQ orthoMRI 9.1…MR
- The Home Flag on the Longitudinal Drive Belt was not passing through the Home Flag Detect Optical Coupler.MR · 2224842
- Corrupt Protocol.MR · 2224953
- MGD Fails to Download After Power Outage.MR · 2218661, 2223621
- Gather Load Data Test Results Show Inconsistent MultiCoil Bias Current Channel-to-Channel.MR · 5114356
- Ownership was wrong on the /export/home/service/license /license.dat file.MR
- Accidental Push of E-stop Button.MR
- Unable to Install New Option Keys Generated in eLicense after Network Card was Replaced. 3T Excite HD 12.0.MR · 13079688
- Can Profile Systems Connect to InSite Via Broadband?MR
- GRx Auto Populates With Previous Series Slice Locations.MR
- FE called in to find out if GE was involved with this recall and if he had to do anything.MR
- OrthoMRI UPS is beeping.MR
- Logged in and reviewed the current configuration of the Codonics printer.MR
- CWA ID 71954 Tracing To Cut Does Not Work In IVIMR
- The System Failed to List the Filtered Images in the Browser.MR
- MRID 7channel Breast Coil Wont Scan Vibrant Protocol Due to Vibrant Configuration.MR
- Cannot Open the Network/archive Queue because the Remote Host is configured for Archive Node Auto Detect which can't be reached.MR
- CWA ID72010. HP Keyboard stopped working.MR · 2248584
- CWA ID72016. PC Button on SCIM does not work. how to move the mouse between the PC screen and host monitor.MR
- OrthoMRI Some scan details are missing when sending to the new pacs system OrthoMRI Are these systems DICOM3 compatible OrthoMRI Windows DICOM Statement OrthoMRI EscanXQ OrthoMRI 9.1BMR
- OrthoMRI The MRI's IP address was incorrect.MR
- Someone at the Site Removed the Functool Button From the Browser.MR
- Erbtec 84 Fault Reported on Powerup.MR · 2225663, 2225693
- Unable to Download or Reset The TPS Due to UCERD Digital Board.MR · 2237273
- Corrupted Entries In the /usr/g/protocols/patients/exam and series Directories.MR · 2219999
- Fails TPS Reset when booting up to Applications or when Resetting TPS.MR · 2244604, 2244585
- Documentation is Wrong.MR
- Defective 8-port Ethernet Switch in the System Cabinet.MR · 2249420, 47275623
- Image Partition Missing due to HP Host Computer Replacement without Software Reload. 3T Excite HD 12.0.MR
- Asset Scan Wont Run Due To Different Scan Range Than Asset Cal Scan.MR · 2227990
- MRIQ 3DSPGR severe worm hole Due to Fractional TE or NEX.MR
- What is the procedure for removing large metal objects from the bore.MR
- Asset Noise Variation Artifact Due To Small Or Un Centered FOV.MR
- Fails TPS Reset when booting up to Applications or when Resetting TPS.MR · 2237278
- How to Locate Magnet Serial Number.MR
- Will Not Scan with Gradient Errors Due to Gradient Switch.MR · 2244647
- Customer would not allow network connection without MR NIC (ethernet card) MAC address.MR
- What Does The HDe 14.0 PDU Look Like And Where Is It Located.MR
- OrthoMRI The customer typed the wrong name and started the scan OrthoMRI The patient name is incorrect OrthoMRI Correcting Patient Data Orthopedics E-Scan (Win) XQ OrthoMRI 8.2bMR
- Unable to Download or Reset The TPS MGD or ISEMR · 2223621, 1174561383
- ICW install cal wizard fails auto DQA calibration. 3T Excite HDx 14.0. 2224580 Auto Prescan failed.MR · 2224580
- How do I Power Down The VRE On 14x HDe Software.MR
- Unable To Network To Pacs.MR · 11104, 11091
- How do we install the Protective Rubber on the Mesh Shield betweeen the System Cabinet and the Screen Room?MR
- The Report Card Standalone Workstation was in Demo Mode because the USB License Key Was Poorly Seated.MR
- Will Not Scan With RF Errors.MR · 2248759, 2248683
- How To Fix Corrupted Image Database on Ortho E-Scan XQ.MR
- OrthoMRI No output from the RF amplifier.MR
- OrthoMRI Hard drive has bad sector.MR
- What is the Procedure to Measure Input Resistance to Z2 Coil.MR
- Emergency Stop Button Accidentally Hit, How to Recover and Start SystemMR · 2248602
- The customer wants to know if Brainwave Lite system is compatible with 9.0 software.MR
- New Brainwave Light (BWL) vs Old Brainwave Information.MR
- What Codes are used to define RF Amplifier Type?MR
- Unable to Transfer Files To or From InSite.MR
- MRIQ Bright White Horizontal Line with Noise in Lower Half of Image Only When Using MRID 8ch Neurovascular coil 2317115-2.MR · 2317115
- SMPTE Pattern Not Listed On The Browser.MR
- Auto Prescan Failure.MR · 2224590
- Error Messages for HFO Systems Refer to Rear and Front of BRM, which doesn't exist for HFO systems.MR · 2249161, 2249160
- Can Not Scan. Cycle Power To The System Cabinet And Reset TPS.MR · 2228718
- Unable to Inject Current into T2-2 Shim Coil during Supercon LVShim.MR · 13098998
- Unable to Download SSFSE Scan Prescription due to ISE Backplane.MR · 2224893
- Unable to Scan with TR bias Body open circuit Error after Mechanical Upgrade from 9X to HDX Performed by Mechanical Installer.MR · 2252357, 2252305
- 3T HDx upgrade will not pass Grafidy3 calibration.MR · 13091592
- Unable to Run PROBE Calibration ScanMR
- Customer claims after installing FMI 60728 (11.0 M4 SP1) they now have to increase the TR to force two acquisitions to eliminate ghosting on certain T2 Fat Sat protocols.MR · 60728, 13090375
- Sometimes, the following similar error messages can be seen in /usr/g/service/log/tcuErrors log fileMR
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