An eLicense Option Key was Generated for the Wrong System ID, How Do We "Move It" to the Correct System ID?
Symptom
An eLicense Option Key was Generated for the Wrong System ID, How Do We "Move It" to the Correct System ID? See Long Description An FE called the OnLine Center for the following problem: This customer has two Excite HD scanners with different system IDs (obviously) under the same Global Order Number (GON). The customer ordered the T2 Mapping option for one of the scanners, but not for the other. The FE generated the key, and tried to install it on the scanner, but it wouldn't install. Then he discovered it was generated under the wrong System ID. How does he "move it" over to the other scanner?
Applies to
- Models
- Discovery, Excite
- Product
- Discovery MR750. Also called DVMR. This product is compatible with 3.0T 20.0, 20.1_IB1, IB2, 21.0 and DV22.0 software only
- Software
- DV22.0 For the Discovery MR750, MR450 or Optima MR450w products only. For the Discovery MR750, MR450 or Optima MR450w products only.
- Area
- MR
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required
Related GE Healthcare MR issues
- CWA How to Change Date or Time on LX, Excite, HD, HDe, HDx, HDxT, HFO, Excite HFO, Ovation1-4, Profile1-5, Discovery MR450 MR750 and Optima 450w Systems.
- CWA No Power to the Table and Magnet Display, Table Will Not Move And No Lights On the Magnet.
- CWA How to Change Exam Number from Remote Tools.
- Known Software issue with 15M4B coding error.
- Unable to Send Images to the PACS Due to PACS is down.
- U41 of the Slave RF Ctrl Assy, part of the PSU in the SRFD2 RF Amplifier Failed.