GE MR — field troubleshooting
9,114 field-service issues · page 51 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- CWA Unable to scan with Erbtec errorsMR · 2225660, 2218527
- MKS 3.0T 35KW RF Amplifier will not power up Due to blown line fuses.MR · 2248764
- 420V ACGD Breaker Trips Due To a Bad SGA Power Supply. 420 Volt ACGD Circuit Breaker On The PDU Is Tripped OFF.MR · 2244587
- Table longitudinal drive does not drive in and out smoothly.MR
- Documentation to Shim the Wuxi Magnet is not Easily Found.MR
- unable to auto configure a new Coil Due to Coil Can Not Be Auto Configured Because it is Not Compatible With Upgrade HDxT, Only Forward Production HDxT.MR · 2258106, 2258119
- The Left/Right Laterality Is Not Found on Images Sent to PACS Due to The DICOM Laterality tag (0020, 0060) Is Sent with Zero Length on All GE MR Systems.MR
- Will Not Scan With Gradient Errors Due To GRAM ModuleMR · 2238665
- Unable to Install VIBRANT eLicense Option on HDi Systems due to a Software Bug.MR
- HEC Water Leak due to Cracked Brass Fittings.MR
- Fails TPS Reset when booting up to Applications or when Resetting TPS.MR · 2267792, 2267795
- Operator Accidentally Hit Combination of Keyboard and Mouse That Caused Operator Graphical User Interface Window to Move.MR
- Unable to Archive Due to SCSI Tower power supply.MR · 10102, 10191
- TPS Reset fails with multiple 2249420 Errors ( A Monarch critical error ) due to corrupt MxNetConfigProduct.cfg file.MR · 2249420, 140014
- RF Hub MCDB 2 module is failing with a low temperature error.MR · 2273831, 2273800
- Application Software does not complete the boot process with TPS Download failureMR · 2267414, 25411
- PM check fails to recognize files if other tests are run 48 hours after the PM is completed.MR
- CWA Fails TPS Reset when booting up to Applications or when Resetting TPS.MR · 2257225, 2227556
- System will not boot.MR · 2223817, 2223849
- Error 2255078 Outlet Heatsink Temperature Exceeded error due to High Order Shim Power Supply.MR · 2255078
- CWA Application Software does not complete the boot process with TPS Download failure.MR · 2252112
- High Vessel pressure Due to the chilled water source NOT meeting Coldhead Compressor cooling requirements.lcc_hmi2 alarm I2 - HePressure Limit.Place a hold off on the He Vessel Pressure alarm to allow…MR
- CWA Graphics RX Only 1 Window has Image other 2 Windows are Blue.MR
- Defective Master Exciter2 board.MR · 2254012
- Application does not Boot up with VRE Errors due to ICN.MR · 2223880
- TPS Reset failed with errors 2267512, 2267520 and 2267521 due to defective RF Switch board RFSB.MR · 2267512, 2267521
- MKS 3.0T 35KW RF Amplifier will not power up Due to blown line fuses.MR · 2254342
- Gradient Blower Fan Motor is Producing a High Pitch Squeal.MR
- CWA Unable to Download or scan the Propeller PSD.MR · 2257118
- Applications Will Not Boot Due to 8-Port Ethernet Switch in System Cabinet.MR · 2219400
- Ilinq Send Function Fails With Message Instructing User To Call GEService.MR
- Safe mode startup of gradient failed on all axes.MR · 2267804, 2267807
- Problem Found in 20.1_IB1 Software, Resolved in 20.1_IB2 or 20.1_IB3 Software.MR
- CWA Can Not Boot Application Software With VRE Errors.MR · 2227556, 2277672
- The Service Key Is About To Expire Message Came Up This MorningMR · 2240416
- Center Frequency will not move when using Vibrant protocol. 3T Excite G3MR · 2252706, 2224567
- Auto prescan fails with error 2224709MR · 2224709
- Image Exam Browser displaying only one line of data and Network Browser is not viewable due to corrupt software.MR
- 2252140 Function RF, RF Bias An unrecognized interrupt has occurred due to UPM 1 board.MR · 2252140
- RF amp power check tool displays zero's no output for head or body due to RF amp 3T XRFD.MR
- Design of System.MR
- Customer Accidentally Deleted Exam, But It Is Still In Autoview Window.MR
- The Download Of A Prescribed Series Failed Due to Corrupt Protocol.MR · 3000004, 2257109
- Information on the CADstream and CADalyst Server.MR
- Inconsistant Fat Sat Due to Metal in Bore Under Bridge.MR
- SAGE fails because the Site Name directory has wrong ownership.MR
- Multicoil Bias Fault errors on multiple coils due to loose screws inside front of Hypertonics coil connector.MR · 2274021, 2274013
- Posterior coil not recognized by system due to loose, misaligned connectors inside Posterior Coil Cover.MR
- Troubleshooting Steps for Errors 2261712 and 2261723 HEC Coolant Flow Low are Logged and Scanning Not Inhibited.MR · 2261712, 50270
- setzero Log Files Filling Directory /usr/g/service/log due to Shim Supply Type Misconfigured in Guided Install.MR · 2260003
- Receiver calibration error(s).MR · 2248217, 2847174
- CWA Lost Graphic RX Toolbar During a Series Prescription.MR · 60787, 1451941
- The carriage stops and displays No Home on the In-Room Monitor screen.MR
- Unable to Scan with RF Air Temperature Faults Due To Customer Coolant Chiller.MR · 2261733, 2268905
- Fails TPS Reset when booting up to Applications or when Resetting TPS Due to the RF Control Board.MR · 2273551, 2273550
- Customer Cannot Scan due to PM Pop-up Message due to 20.0 M4 and 20.1_IB1 Software Issue Under Investigation.MR
- The Download Of A Prescribed Series Failed Due to Corrupt Protocol.MR · 2218527
- Some or All Images in the Last Scan Did Not Reconstruct on DVMR Systems due to a Known Software problem in pre-20.1_IB2 SoftwareMR · 2227865, 2227864
- Cradle is making a screeching sound when it moves Due to The Cradle Connection pin worked itself out of position.MR
- MRIQ 8 Channel Body Array Low SNR.MR · 2224725
- XGD Hardware ovrSR Errors Logged but System Functioning Well due to In Some Scans Gradient + ECC Compensation will Exceed Slew-Rate Limit and DSP Firmware will Detect and Report a Warning.MR · 2267827
- Center Frequency was off.MR · 2224666
- CWA ILINQ test message received from customer site.MR
- Multicoil Bias Faults Due to Coil.MR · 2252301
- CWA Loss of Center Frequency.MR · 2224666
- Auto prescan fails body and multicoil scans with signal too small error 2224580 due to no output from body port of 25KW RF amp.MR · 2224580
- Gip Reported Several PPBM Faults Due to the PPBM.MR · 2241552
- Gradient Amplifier Overvoltage Faults Due to ACGD SGA Power SupplyMR · 2244849
- I-Cross Over-Current Fault Due to XGD AmplifierMR · 2267868
- CWA Array processor AP errors during scanning.MR · 2228010
- Coil Not Recognized Due To Bent Pins In Quick Disconnect Box.MR
- Collapsed Images Due to STIF Board.MR · 2224666, 2248108
- Center Frequency was off.MR · 2267201, 127692318
- How to get the Current Bore Temperature Readings.MR
- HP Computer Hangs Due to Ethernet hub in systems cabinet.MR · 2249422, 2227972
- Half of the Images in This Dual Acquisition Series Reconstruct Due to a Corrupt Series.MR · 2218537, 2226580
- Need to Understand ACR Phantom Scans and Analysis for 1.5T and 3.0T Systems.MR
- SPT High noise and Low SNR caused by Customer installing compact Fluorescent lighting in scan room.MR
- Patient Intercom Noise Due to SCIM.MR
- System Stops Scanning and Images do not Reconstruct.MR · 2256261, 3000004
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