GE Healthcare · MRExcite224942014001447275623

TPS Reset fails with multiple 2249420 Errors ( A Monarch critical error ) due to corrupt MxNetConfigProduct.cfg file.

Symptom

Unable to Download or Reset the TPS MGD or ISE Unable to download TPS or ISE or MGD chassis

Error message

2249420 Object SCP A Monarch critical error was detected in task hwoServer (0x27622C8). 2249420 diagCoord excLog.c 1714 Task ID: 0x3dc2158 Time: 140014 Object: SCP Exception Class: Unknown Function: Software/Firmware/Config: N/A A Monarch critical error was detected in task hwoServer (0x27622C8). Additional information in /usr/g/service/log/mxExLg-220ef Dec 19 Wed 08:01:54 2249420 diagCoord excLog.c 1714 Task ID: 0x3dc2158 Time: 140014 Object: SCP Exception Class: Unknown Function: Software/Firmware/Config: N/A A Monarch critical error was detected in task hwoServer (0x27622C8). Additional information in /usr/g/service/log/mxExLg-220ef

2249420 Object: SCP A Monarch critical error was detected in task excLogTask (0x0). Error: 2249420 Host: MR01 Process: diagCoord File: excLog.c Line: 1392 Task ID: 0x3dcdef0 Time: 47275623 Object: SCP A Monarch critical error was detected in task excLogTask (0x0). Additional information in /usr/g/service/log/mxExLg-2d15c34

Applies to

Models
Excite
Product
Excite HDx Includes "Excite HDi" system. 14.0 Software only.
Software
14.0 M5 Excite HDx HDi Platforms only.
Area
MR

Full cause & step-by-step resolution

The complete cause analysis, the step-by-step remedy for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.

Start free trialSign in

7-day free trial · no credit card required

Related GE Healthcare MR issues