Application Software does not complete the boot process with TPS Download failure

Symptom

Error message

2267414 NO XGD MODULE FOUND. The IRF3 board does not see the XGD module. See Long Description Error: 2267414 Host: PHSRADMR02 Process: diagCoordFile: Irf3.cpp Line: 2233Task ID: 0x493f570 Time: 25411 Object: AGPException Class: NotificationFunction: Software/Firmware/Config: N/A NO XGD MODULE FOUND.The IRF3 board does not see the XGD module. The system must have a dual fiber cable between the GMC board (in the Cronus Chassis) of the XGD and the IRF3 board-> Extended Error : The IRF3 did not detect an active fiber cable from the XGD. The XGD must be connected to the IRF3 by a dual fiber cable. The XGD must have a single strand clock fiber cable from the DTX1 module. Verify that the XGD is powered on and that it's clock and data fibers are connected.

2267728 Unexpected communication loss with XGD. Please TPS reset and try again. If this error occurs again, contact your service representative. See Long Description ERROR: EM_XGD_HWO_COM_FAILURE Extended Error: The SCP unexpectedly lost its Ethernet connection to the XGD. Verify that an Ethernet cable is connected from the GMC to the switch and that the link LED on the GMC Ethernet port is illuminated (top LED). Verify that an Ethernet

Applies to

Models

Discovery

Product

Discovery MR750. Also called DVMR. This product is compatible with 3.0T 20.0, 20.1_IB1, IB2, 21.0 and DV22.0 software only

Software

20.1_IB1 and IB2 This release of software is applicable to Discovery MR450 and Discovery MR750 systems. See Long Description 20.1_IB1 is the unified Discovery MR450 and Discovery MR750 software release. Known internally to engineering as "DVIB". This release of software is applicable to Discovery MR450 and Discovery MR750 systems. 20.1_IB2 is the upgrade (bug fixes) for IB1.

Component

5140621-4 48V Power Supply 1000W Condor PN GPMP 900_48 TEAL PN 0870109 5140621-4 48V Power Supply 1000W Condor PN GPMP 900_48 TEAL PN 0870109. Part is being set up for 3.0T DVMR program RSPL. 501139061, 5-Mar-08.

Area

MR

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