GE Healthcare · MRExcite2260003

setzero Log Files Filling Directory /usr/g/service/log due to Shim Supply Type Misconfigured in Guided Install.

Symptom

setzero Log Files Filling Directory /usr/g/service/log See Long Description One or both of the following errors is being logged: Tue Jun 17 08:31:54 2008 2260007 2 WRMCGEMR01 setcurrent setcurrent.cc 141 Exception Class: Unknown Function: Host: HOS Time out occurred while accessing the shim supply. and/or 2260003 MR3-LX setcurrent setcurrent.cc 90 Opening the RS-232 port failed. We found literally thousands of these small files in directory /usr/g/service/log: cd /usr/g/service/log [Enter] ls setzero.* [Enter] setzero.32699.log setzero.10000.log setzero.17660.log setzero.25197.log setzero.3269.log setzero.10003.log setzero.17662.log setzero.25203.log setzero.32704.log setzero.10004.log setzero.17663.log setzero.25209.log setzero.32712.log (many more!) We looked at the contents of one of these files as shown below: cd /usr/g/service/log [Enter] cat setzero.16970.log [Enter] ....Time out ocuured Time out occurred while accessing the shim supply. ....Time out ocuured Time out occurred while accessing the shim supply. ....Time out ocuured Time out occurred while accessing the shim supply . But per the FE this site has no High Order Shim Supply .

Error message

2260003 Opening the RS-232 port failed Error: 2260003 Host: lx-mr Process: setcurrent File: setcurrent.cc Line: 81 Opening the RS-232 port failed.

Applies to

Models
Excite
Product
Excite Includes Excite 1 and Excite 2, 10.0, 11.0 and 11.1 Software.
Software
11.1 For product 1.5T Excite only. Note, 3T Excite goes with software G3, not 11.0 or 11.1.
Area
MR

Full cause & step-by-step resolution

The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.

Start free trialSign in

7-day free trial · no credit card required

Related GE Healthcare MR issues