GE MR — field troubleshooting
9,114 field-service issues · page 40 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Teal PDU breaker trips due to Teal PDU.MR
- CWA Protocol PSD Download Fails.MR · 2218630, 2218501
- Cannot Boot Applications Due to Host Monitor Timeout Error.MR · 2222138
- Unable to mount IRIX 6.5 CD labeled “Boot/Update” during software load from cold procedureMR
- Auto transfer is not transferring images to PACS due to incorrect host designation is selected.MR
- How to change the Sleep Mode default time.MR
- No Power to SCSI tower, PC Monitor, WIM Power LED is Flashing Due to Loose GOC Main Power CableMR
- DAQA test results not displayed.MR
- MRIQ Low Signal on 8 Channel Body Array Lower Coil Due to USAI 8 Channel Body Coil.MR · 2224725, 2224666
- Halogen lamps can be used in the magnet room.MR
- PAC part number for a non-LCC magnetMR
- Contour application software fails to boot.MR
- Error 2261715 due to the XRMB Gradient Coil Coolant has become Ionized.MR · 2261715
- Images generated in Functool program are not saved.MR
- 2252301 Multicoil Bias Fault Detected Open Circuit Due to HNS Head Neck Unit.MR · 2224666, 2252301
- Who to Contact Regarding Magnetic Properties, Safety of Scanning Artificial Implants and Pregnancy in Patients.MR
- VRE configuration fails with message No valid IPMI clients found and the last quartet of IP address is out of range due to software change in revision 20.1_IB1 software.MR
- Unable to Run EPT.MR
- Inspected coil and found that the right posterior female connector was damaged.HD Extremity coil broken right connector on coil half.Replace the HD T/R Quad Extremity Coil.Signa HDxT.15.0MR
- Unable to End Exam.Reset the TPS.3.0T Signa HDxT.15.0. 2218592 The MrMail send of real time filter to TPS timed outMR · 2218592
- What Restricted Software Version should I be using with HFO5+SP4.MR
- Table Will Not Turn on the Floor Due to Table wheel.MR
- Procedure For Resetting Emergency Stop.MR · 2248602
- How to Find HP Computer Type Remotely.MR
- Scan or Autoprescan stops with error 2275701 Communication Failure.MR · 2275701
- Gradient Coil Cooling Hoses become weak near the T-Joint and start leaking due to long term usage.MR
- HP Linux Workstation Fails To Boot, Hangs At Do Not Interact Message.MR · 2223849, 2252106
- PDU was in stop mode.MR · 2223817, 2254347
- System locks up during gating scan, need to reboot host to recover, due to corrupt site protocol.MR · 200002352
- Cannot scan with HNS coil with Error 2274021 Coil Fault - Short Circuit A multicoil bias fault was detected due to HNS coil.MR · 2274021
- Multiple 2256854 Errors - Process DPxxxon board ICN appears to have failed due to defective ICN.MR · 2256854
- CWA Can Not Boot Application Software With VRE Errors.MR · 2218661, 2249436
- The RF Hub reports that there is no LO signal on the cable from the exciter/clock ref module to the RF Hub control board Due to the 3.0T RF Hub Control Board.MR · 2267611, 3577157
- Heat Exchanger Cabinet (HEC) detected the customer coolant flow is reversed Due to Vendor Chiller Water Flow Issue.MR · 2261707
- Host-ICN Ethernet Stress Diagnostic failed with error 200002356 due to defective network cable form PC to system cabinet network switch.MR · 200002356, 1263080233
- Banding artifact in FSPGR scans due to scaling factor when using scic .MR
- Unable to Scan with Gradient Errors Due to 5 Volt MGD Power Supply.MR · 2244577, 2248267
- MRIQ Zipper Artifact in ACR Phantom Localizer Scan.MR
- CWA No Power to the Table and Magnet Display, Table Will Not Move And No Lights On the Magnet.MR · 2225336
- Buttons on Magnet Enclosure Control Panels do not work due to swapped cables.MR
- CWA Can Not Scan.MR · 2246014, 1113497804
- How to determine software version on an MR system using the Octane or HP computer.MR
- Center Frequency was off.MR
- OrthoMRI The mod drive is disconnected from the SCSI bus.MR
- E02 error on Airsys Medicool Chiller and Patient Comfort Sensor trip errors.2248652 caused by low coolant level in chiller.Will Not Scan With Patient Comfort Sensor Trip.Add Gradient Coolant.Signa HDx…MR · 2248652
- Cannot Burn Images to CD/R due to corrupt device drivers.Unable to Write Images to DVD MediaMR
- Coils are Not Listed on Coil Compatibility Matrix due to These are Third Party CoilsMR
- The Plastic Arm Board Bumper Is Peeling Back.MR
- What is the Diameter and Circumference of the Bore with Different RF Coils.MR
- CWA Unable to Select New Patient, Patient Register button for New Pt Is Grayed Out, Not Available.MR · 2254012
- Print protocol window disapears when selecting configure printer selection, otherwise can print test page and network print due to corrupt software, LFC was needed.MR
- No Communication to High Order Shim Power Supply.MR · 2260003
- OrthoMRI Find the model number for the printer first then contact Codonics service department for information.MR
- Unable to scan with error logged 2267813 Safe mode startup of the XGD (XPS-SB Z axis) failed due to Fiber Optic Transceiver in Z-axis XPS, J5 connection.MR · 2267813
- No Power to the Table and Magnet Display, Table Will Not Move And No Lights On the MagnetMR · 2224790, 2225935
- Unable to Download or Reset The TPS MGD or ISE Due to RRF Power supply.MR · 2248269, 1121284117
- 2244648 The GSC reported a problem with the Whole switch on the Y axis due to Gradient Switch Module.MR · 2244648, 2244655
- Unable to Network to PACS Due to 8 Port Ethernet Switch Hub.Unable To Network To PACSMR · 11003
- Where do the Network Cables connect between the Ethernet Switch and the Sun ICN.MR
- Gradient undervoltage Faults Due to HFA Control Board.MR · 2245053, 2245057
- Signal Drop off or loss on CTL Coil Due to loose connector on 8 channel plug.MR
- HEC blower or pump VFD reports 'PF' on LED display.MR
- 2244653 The GSC indicated a CPU reset during normal operation Due to the Gradient Switch Module.MRIQ Gradient Switch Related Errors Pause Scans and Resultant Images Contain a Bright Zipper or Band Art…MR · 2244653
- How To Remotely Disable or Enable A Specific ICN (VRE).MR
- Scanning was interrupted by SRI error.MR · 2218537, 2249110
- MRCustomerCall Image Quality FAT SAT Not Working Due To GradShim Out Of Tolerance.MR
- Unable to Scan with Multiple SGA Power Supply Overtemperature Faults due to Equipment Room Temperature Low.MR · 2244606, 2244604
- DEFECTIVE CTL SPINE COIL CONNECTOR.MR
- Scan Monitor is Missing Pixels Due to Defective HP xw8000 PC.MR
- How to Lock Protocols.MR
- CWA 15.0 M4 software no longer supports printing from scanner.MR
- Cannot Scan With intermittent TR and Dynamic Disable Faults.MR · 2249148
- Unable to scan with DRF Over Range Errors.MR · 2248108
- CWA Unable to Download or Reset The TPS MGD or ISE.MR · 2223878, 001631
- 2257271 The Universal Power Monitor 1 detected too much power on the Hybrid Splitter (Body Channel) due to UPM calibrations not performed for hybrid reflected power.MR · 2257271, 50290
- 2223883 VRE reset failed due to failure to communicate with all ICNs due to old revision software.MR · 2223883
- SPT Fails Coherent Noise Test.MR
- How Do You Find Host ID for eLicense.MR
- Intermittent Zipper Artifacts on Excite 1.5T HDMR
- Patient comfort sensor trip Due to Gradient Cooling Problem.MR · 2225684
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