GE MR — field troubleshooting
9,114 field-service issues · page 10 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- CWA ID116533. Can Not Scan.MR · 2234207, 2227702
- Application Software Very Slow due to Asterisks in Site Protocol Name.MR · 60748, 13206360
- BACC Calibration Will Not Run Due to Non Proprietary Method.MR
- MRIQ Intermittent Noisy and Blurry Images Due to STIF Board.MR · 2253618, 11857
- Internal Software Errors due to Network Switch.MR · 2223621
- Cannot or Edit or Create ProtocolsMR · 2219900
- Browser does not list Exams Due to Failed Hard Drive.MR · 2217995
- SPT Full Head TG and Head SNR FailuresMR
- Loss of Signal or Shading in Spine Images due to the Coil.MR
- Loss of Signal or Shading in Spine Images due to the Coil.MR · 2224725, 2224580
- OrthoMRI Incorrect magnet temperature.OrthoMRI Daily QA is failing.OrthoMRI Replaced the SCTERM unit.OrthoMRI Escan XQ.OrthoMRI 14603 N.MR · 14603
- Unable to Network to PACS Due to 8 Port Ethernet Switch Hub.MR · 11003, 11002
- GE no longer services the Mobile MRI unit, what is to be done with the Satellite Modem.MR
- The Leybold Coolpak CP 4000 Coldhead Compressor interface cable is not correct.MR
- Damaged pins in Head T/R assembly causing corduroy artifacts during diffusion scans.MR
- Center Frequency is stuck at 209,342,158 Hz and will not change.MR · 2247147, 21785575
- Accidental Push of E-stop Button.MR · 2248602, 2248604
- No Signal on 12 Channel Torso Coil Due to a bent pin on the anterior coil connector internal to the coil.MR
- Carriage Fails to Retract Due to The Home Flag on the Longitudinal Drive Belt is broken or missing.MR
- MRIQ Grainy Images on Extremity CoilMR
- Tiny plastic balls are on the patient transport Due to cradle wheel.MR
- CWA ID116971. Coil not plugged in properly.MR · 2254212, 2224583
- Ovation Sites with Poor Solder Connections where the RF and HV Coaxial Cables Connect to the Body Coil.MR
- Defective Patient Handling Power Supply Module (PHPS).MR · 2249129, 2225935
- Online help menu is not available on scanner Due to Operator Documentation Not Installed.MR
- Floppy is mechanically write protected.MR
- Unable to DICOM Print Due to MR hostname had an illegal character in it.MR · 15758, 15753
- PDU was in stop mode.MR · 2266420
- Install.dasm was not run after Software Upgrade.MR
- The Main Disconnect PDU Power Breaker Tripped due to Loss of Incoming Power.MR · 2244607, 2244605
- MDS Link faults and Loss of AC Mains.MR · 2239849, 2225697
- Auto and Manual Prescan Fails Due to the Scan Room Door Switch.MR · 2224666
- Unable to Network to PACS Due to 8 Port Ethernet Switch Hub.MR
- Defective LCD monitor.MR
- CWA ID117242 Is the use of Fluorescent Lighting permitted in the Magnet Room ?MR
- Customer Cannot Archive.MR · 11098, 21697
- PSD Download fails due to Gigabit Ethernet Switch in System Cabinet.MR · 2219712, 2217498
- Severe noise artifacts only on CTL Coil scans.MR · 2224713, 2224709
- The 12 channel torso array posterior coil cable is damaged.MR
- PDU was in stop mode.MR · 2225337, 2225704
- Intermittent Image Reconstruction Failures Due to AP Board.MR · 2228010, 2228016
- SPT Daily Quality Check DQA Results are not Displayed Due to Too Many T Test Files on System.MR
- What Window Level Values to Use For SMPTE.MR
- Cannot Archive Due to MOD drive.MR · 10191
- Patient Comfort Blower Will Not Start Due to Blower Assembly.MR · 2248650
- MiniGRAM undervoltage faults caused by MiniGRAM or MiniGRAM PS.MR · 2241544
- SCP did not respond to the start packet of WavRec Due to the GP3.MR · 2257210
- CWA ID117781. Cannot scan with HOST Communications errors.MR · 2223625, 11117
- Customer is repairing the chiller.MR
- Passwords Expired due to Dead (Exhausted) Battery on the RTC Module on OCTANE I or II Computer's System Module.MR
- Intermittent CAN Link errors due to failed SCP2 board.MR · 2252231, 2224666
- HFO Ellis and Watts chiller is operating outside of specifications.MR
- The Magnet Monitor 3 is powered off.MR
- Magnet Monitor 3 was not placed into Service Mode prior to Magnet or System Service.LCC300I2 ALARM I2 SHIELD CBL CABLE OPEN.Use Magnet Monitor 3 Service Mode When Performing Magnet Service or System S…MR
- LCC ALARM SHIELD TEMP HIGH.MR
- Unable to perform spatial SAT with fiesta 2D Due to Spatial SATs will auto carry forward to the 2D Fiesta series.MR · 2242710
- O2 Alarm Sensor is Defective.MR
- Determine if SHeM Heater Failure is a Software Bug.MR
- T/R Driver Faults Due To SSM.MR · 2225520
- clamp on the NV head coil does not work because of some missing hardware.MR
- TPS Reset Fails Due to RRF Exciter.MR · 2247160, 51176
- Images Have Focused Signal Intensity Within FOV Due to TRM Coolant Leak.MR
- Application Software does not complete the boot process with TPS Download failure.MR · 2252246
- Images washed out and Metal Artifact Due to metal present in anatomy, bandages, braces, dental work.MR
- The HP Computer doesn’t recognize the DVD Drive when booting up.MR
- Patient blower tubing on right site magnet cover fell off.MR
- 3T RF Amplifier PA Air Too Hot fault 47.MR · 2254261
- PSD download errors on any 8 channel coil Due to DRF Board.MR · 2218592, 2249410
- CWA ID118282. Computer Will Not Boot with the message on the screen that says Do Not Interact With System.MR · 2240576
- Found open center conductor in one of the two ground isolation boxes.MR · 2254375, 50164
- CWA ID118305. HP Linux Workstation Fails To Boot, Hangs At Do Not Interact Message.MR · 200002352, 2223849
- Buzzing sound coming from the Magnet Gradient Coil when not scanning.MR
- Intermittent SPI MDS LInk and X Gradient faults caused by the OC 5 vdc power supply output too low.MR · 2239775, 2239774
- Defective Gradient Amplifier due to current overload.MR · 2240281
- Patient Comfort Blower Will Not Start Due to Blower Assembly.MR
- Permissions on inst_startlog file in ~sdc/logfiles incorrect.MR
- Cannot scan with TR and dynamic disable fault Dynamic disable fault Due to SSM High Voltage Supply.MR · 2249161
- 2225704 MDS Link Failure Due to SSM ModuleMR · 2225704
- OrthoMRI Mod drive will not write to media OrthoMRI What are the Dip Switch settings for the 1.3 Gig MOD used on Windows 2000 systems?MR
- 2244576 The GP reported SGA Under Voltage Due to SGA Power Suppy.MR · 2244576
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