GE MR — field troubleshooting
9,114 field-service issues · page 44 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Errors 2219628, 2223854,2248321 Due to ICN.MR · 2248321, 15642
- Signal void was caused by a failed coil element(s) in the Body Array.MR
- Low Hydraulic Fluid Level.MR
- The DAQA results are found in the /export/home/signa/tools/DAQA/data directory.MR
- MRIQ Intermittent Ghosting Due to Loose Isolation Box on Hybrid Splitter.MR
- Will not Scan with Gradient Distortion Faults Due to Open Gradient Coil in BRM.MR · 2244851, 2244577
- CWA Protocol PSD Download Fails.MR · 2219712
- Intermittent signal loss due to Body Array Coil.MR · 2224725
- Able to Scan But Message Log States That Air Temperature in the System Cabinet is Greater Than 40 Degrees C.MR · 2248606
- Known Problem in 20.1_IB1 Software, Resolved in 20.1_IB2 or 20.1_IB3 Software.MR · 60787, 1451941
- Known Problem in 20.1_IB1 Software, Resolved in 20.1_IB2 or 20.1_IB3 Software.MR
- HP8400 Host PC power on memory error during BIOS initialization due to DIMM memory module.MR
- CWA SAT that is Prescribed in the Protocol will Not be Shown on the SAT Window.MR · 100030
- Who does the cryogen transfills for Shared Medical Systems?MR
- VRE Reset Failure Due to ICN.MR · 2223883, 2277676
- Value Representation VR Definition Needed for DICOM Tag.MR
- Asset Scan is outside of the Calibration Scan region.MR · 2227991
- Mozilla Profile Manager opens when Application software is booted.MR
- Site name has been changed, MR scanner needs to accurately reflect this.MR
- Unable to locate DICOM Conformance Statement.MR
- Scan Prep Fails with Error Code 2227938 The integer value for rdb_hdr_npasses in the header = 0, and is out of range due to a known software problem with 15.0 M4 software.MR · 2218527, 2227938
- Images Accidentally Removed By Operator.MR
- 162798 When the wrong eLicense Model Type is selected, not all keys the customer ordered may be available.This is because the catalog is not a valid one for the selected Model Type.MR
- Corrupt Image Database.MR · 2224340
- MRIQ Low Signal on 8 Channel Body Array Lower Coil Due to USAI 8 Channel Body Coil.MR
- Auto Prescans Fails with Signal Too Small due to bent pin(s) in Coil Connector.MR · 2224725
- Gating Waveform not Displayed due to Defective Fiber Optic Repeater.MR · 2218537, 2252742
- Cannot run ADC maps on DWI series due to Contrast selected on the series.MR
- Unable to View Images Burned onto a CD Due to Jumpers on the SCSI Interface Board in the SCSI Tower.MR
- Will Not Scan Prescan with Gradient Clock Stop Errors.MR · 2250109
- XGD Hardware ovrSR Errors Logged but System Functioning Well due to In Some Scans Gradient + ECC Compensation will Exceed Slew-Rate Limit and DSP Firmware will Detect and Report a Warning.MR · 2267827
- Unable to Download or Reset The TPS MGD or ISE Due to Defective HDv Remote Receiver Module.MR · 2267601, 2267500
- Cannot Boot Applications with Host Monitor Timeout Error due to /etc/hosts and /etc/vxhosts files corrupt.MR · 2223847, 2223836
- Table will not lower due to broken Interlock Lever.MR
- Array processor AP errors during scanning.MR · 2228010, 2228016
- CWA Can Not Scan.MR · 2233311, 2234498
- Cooling Fluid Leaking from Sumitomo Compressor Due to Small Crack in Internal Plumbing.Cooling Fluid Leaking from Sumitomo Compressor.SecondOpinion Part Number 2188440-2 Sumitomo CSW Series 4K and 10K…MR
- No Longitudinal Drive Functions, Cradle will not Drive in or out Due to the Table Up micro switch.MR · 2224666
- MRIQ Grainy Images on Extremity Coil Due to Quad Knee coil cables damaged.MR · 2224725, 2224580
- OrthoMRI During Unix Software load, unable to boot off of floppy.MR
- What are the DICOM Tags in Alphabetical Order (Sorted by Description).MR
- Patient comfort sensor trip Due to Gradient Cooling Problem.MR · 2248650, 2248652
- Black Dots in Images as Viewed on Philips PACS but OK on Scanner due to Pixel Padding value of 0 Sent in DICOM Header.MR
- Can the shim camera be used when parking or ramping a magnet?MR
- MRIQ No Anatomy in the Image, Only Background Noise due to scan location.MR
- Loss of image detail due to a lower upper limit threshhold of adc mapping on Apparent DWI Post processed series.MR
- Error 2225935 The PAC Does Not Respond, due to PAC (Physiological Acquisition Controller.MR · 2225935
- Unable To Film due to DASM Not Installed in Software After DASM Replacement.MR
- Unable to Delete a Patient From the Patient Schedule or Work List.MR · 2219999, 2219663
- CWA Too much text information is displayed on images.MR
- What Are The Gradient Power And Rise Time and Slew Rate Ratings.MR
- Multi-Coil short error only when using multicoils due to internal short in SSM.MR · 2225558
- HP Excite Computer will not Boot with 5 Beeps Due to PCI Board.MR
- Sometimes these errors are during boot-up, sometimes during the patient scans.MR · 2261002, 2274160
- Corrupt Image Database.MR
- Unable to Scan with Safemode Startup of XGD Failed for each Axis.MR · 2267798, 2267813
- Unable to Send Images to PACS Due to Network Switch at the SiteMR
- Patient Alarm constantly going off due to the pressure releif valve missing.MR
- MR000103 PDS - HEC Alert - Defective Facility Supply Pressure Sensor Detected.MR · 65000
- MR000104 PDS - HEC Alert - Defective Facility Return Pressure Sensor Detected.MR · 65000
- PDU circuits damaged due to site power issues.MR
- Unable to Boot Applications Software due to Software Corruption Caused by Repeated Power Brownouts.MR · 2248349
- Database Corruption that Cannot Be Reset from Guided Install.MR
- CWA Can Not Scan.MR · 2224358, 11003
- Unable to Network due to a Problem with the Customer Network.MR · 31357
- Images Show No Anatomy, Only Noise Due to Scanning Off of Center FrequencyMR
- CWA Patient Laser alignment lights will not go on.MR · 2256922, 2256924
- MRIQ Dark or Shaded Area in Torso Array Coil Images Due to Coil Cable Assembly.MR · 41708
- How does a customer get a Flex Trial Package.MR
- HelpMR · 2225517
- CWA ID16343. cannot scan - RF amp' not readyMR · 2225472
- Application Software does not complete the boot process with TPS Download failure Due to VRE Configuration.MR · 2223885
- Patient Alarm squeeze ball is not working Due to No Power to Patient Alert Box.MR
- Magnet Monitor 3 was not placed into Service Mode prior to Magnet or System Service.LCC300I2 ALARM I2 - RECON RUO CBL OPEN.Use Magnet Monitor 3 Service Mode When Performing Magnet Service or System Se…MR
- CWA Can I Run PM Assist or PM Check Remotely.MR
- 2254204 SRFD2 RF Amplifier Power Supply Fault due to SRFD2 RF amplifier.MR · 2254204
- Corrupt Image Database.MR
- Corrupt Image Database.MR · 2218081
- 2274033 Coil Fault Short Circuit due to Bent Pin on Coil Connector.MR · 2274033
- Unable to scan with RF Error 2254278 due to SSM.MR · 2254278
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