GE MR — field troubleshooting
9,114 field-service issues · page 43 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- No Connection to SHeM Due to GOC being Powered Off.MR
- Worklist not Due to MWL is using TEST as the AE title instead of the actual station name.MR
- Random spikes in SPT FSE and GRE plots due to defective coldhead.MR
- LVShim must be run BEFORE SPT is Run in PM Mode.MR
- How Can Customer View Ilinq Messages That Are Sent From The OnLine Center..MR
- 2252239 Startup Timeout was detected on the Master Gradient due to 208 V Breaker.MR · 2252239
- HEAD COIL Quick Disconnect BOX IS BROKEN.MR
- Sentinelle table support group must be contacted to install the table configuration.MR · 2258106
- Options will not load from MOD due to MOD drive.MR
- Low Hydraulic Fluid Level.MR
- 2254212 SRFD2 RF Amplifier Peak Power Fault due to SRFD2.MR · 2254212
- APS fails with error 2268897 electrical dock engaged with incorrect table type , due to right most shaft on the dock was pushes back into the dock.MR · 2268897, 2268846
- SPT PM Mode always selects the same gradient mode and it is not incorporated in SPT filename.MR
- 2260007 Time out occurred while accessing the shim supply due to bad value in GUI for shim power supply.MR · 2260007
- Head TR Driver Fault Head Path Short Due To Quick Disconnect Box.MR · 2252306
- Images are Grainy Noisy Due to Multi Coil Assembly.MR
- Cannot Archive Due to MOD drive.MR · 10033
- Auto Prescan Fails with TG Reached the High Limit on GE Head Coil Scans due to Broken pin on split head coil QD Box.MR · 2224589, 4062796
- How to Remotely Perform DICOM Ping and Test DICOM Transfer?MR · 31357
- ECG Gating waveforms are noisy due to the PAC module.MR
- Gradcal Fails Marginally due to Gradient Processor GP1.MR
- Mouse Moves But Cant Select Anything with the Button.MR
- Are Images Written to CD/DVD Interchange Media in Compressed or Uncompressed Format?.MR
- No Video on AXI Computer.MR
- Zoom Zipper Artifacts Due to Tissue excited outside the limit of the Zoom coil can “wrap” back into the phase FOV.MR
- Changed HIS RIS Broker IP Address Due To Broker Upgrade.MR
- The Scan Stops Because the Application Did Not Receive a Trigger on Time due to PAC.MR
- How to determine software version on an MR system using the Octane or HP computer.MR
- MR010001 PDS - Online Center Call Handling Procedures, Troubleshooting and Onsite Recommendations MR010001 PDS - Pre-PM Proactive System Analysis MR010001 PDS - Onsite Troubleshooting Required for Roo…MR
- SVAT errors due to the landmark being off.MR
- MRIQ No signal from WRIST coil in coronal plane due to Application Error.MR
- CWA Message of Air Conditioning Failure in the Computer Room From Earlier This Morning.MR · 2224921
- Error 2219712 on 12 channel Body Array coil.MR · 2219712
- Compressor is Off Due to Cold Head Failure.lcc300i2 alarm I2 Comp Off.SecondOpinion Part Number 2194003-2 Sumitomo Cold Head and Gasket Kit.Magnet LCC 300.lcc300i2 alarm I2 Comp Off.MR
- Horizontal Noise Lines In Foot ImagesMR
- HIS RIS Worklist Comes Up Empty due to Zero Length DICOM Tag (0040,0001) Scheduled Station AE Title.MR
- Broken cable going from the intercom board to the speaker, FE could not locate part numberMR
- Known Problem in 20.1_IB1 Software, Resolved in 20.1_IB2 or 20.1_IB3 Software.MR
- Unable to run MCR2 ToolMR
- Corrupt Image Database.MR · 100037, 45337
- Can the Hospital Name on an Exam be edited retrospectively via Edit Patient Data.MR
- SPT Head SNR test and patient images are grainy due to defective head coil.MR
- VRE Configuration Failed Due to ICN.MR
- Will Not Scan with Semaphore Errors Due to APS Board.MR · 2249391, 1126778983
- TPS download problem Due to the network switch in the System Cabinet.MR · 2257117
- 2252378 The Driver Module has detected that Multicoil Driver Cable is disconnected Due to Disconnected Cable.MR · 2252378
- OrthoMRI External CD drive not workingMR
- OrthoMRI New coil was not tuned to the system's center frequencyMR
- Prescan failures with Low Signal on specific pulse sequence due to IPG II.MR · 2224666, 2224580
- Scans Are Slow To Start due to Nonexistent High Order Shim Supply (HOS).MR · 2260007
- Unable to Boot Due to System Cabinet 8-Port Ethernet Switch Communication.MR
- CWA Unable to scan.MR · 2249420
- Known Problem in 20.1_IB1 Software, Resolved in 20.1_IB2 or 20.1_IB3 Software.MR · 2224727
- Known Problem in 20.1_IB1 Software, Resolved in 20.1_IB2 or 20.1_IB3 Software. 3T 8-channel TR Knee coil, auto-Prescan fails with “TG reached the high limit” MR450 and MR750 DVIB1 Existing Issues Work…MR · 60787
- Known Problem in 20.1_IB1 Software, Resolved in 20.1_IB2 or 20.1_IB3 Software.MR · 60787
- Random images are missing from the database after a successful scan due to the patient age missing in 20.1_IB1.MR
- Error 2274508 CFB detected that the table power from the PHPS is low error seen occasionally in error log but there is no other error and no impact on system operation.MR · 2274508
- PM Check will not update the PM due date.MR
- Cannot Boot Octane Due To "Unexpected Exception PCI/GIO"MR
- customer has new GE coil, but cannot find it in present list when attempting to use it to scan.MR
- Shield Cooler does Not Auto Restart due to Defective Battery and ChargerMR
- Known Problem in 20.1_IB1 Software, Resolved in 20.1_IB2 or 20.1_IB3 Software.MR · 60787
- Analogic AN8290Y Gradient Auxilary Power Supply is defective.MR · 2240307
- When FE tries to order 3 Button mouse, he receives a USB mouse, which can not be connected to SCIM.MR · 2368697
- VRE Reset Failure Due to ICN.MR · 2223883
- How Can Customer View Ilinq Messages That Are Sent From The OnLine Center.MR
- SGA Power Supply Under Internal Wiring Fault or Control Undervoltage Due to SGA Power SupplyMR · 2244858, 2244593
- Laser light Out of Alignment.MR
- TR Driver Fault Detected Open Circuit Fault due to Head TRMR · 2252305
- HNS coil not configured correctly. 1.5T Head Neck Spine HNS Coil configuration errors in the GE System log.MR · 2257017
- PGnd Suspected Power Quality Issue.MR
- Known Problem in 20.1_IB1 Software, Resolved in 20.1_IB2 or 20.1_IB3 Software.MR · 2254205
- Known Problem in 20.1_IB1 Software, Resolved in 20.1_IB2 or 20.1_IB3 Software.MR · 60790, 60787
- Openspeed with Excite M4 Release details needed.MR
- MRAPPS How do you manually configure the DVD drive.MR
- Marginal Pass Will Cause A Minor System Problem Message.MR
- Workstation rejecting the image transfer because the scanner is not configured in the network manager on the workstation.MR · 11039
- Anatomy Outside the Field of View Wrapping Into Image, Even Though No Phase Wrap NPW Option Was Selected On, Due to No Phase Wrap By Design Only Corrects Up to Twice the FOV.MR
- Patient Alarm squeeze ball is not working Due to Worn Air Line Tubing.MR
- Known Problem in 20.1_IB1 Software, Resolved in 20.1_IB2 or 20.1_IB3 Software.Table may not move to “0” after pushing the Advance to Scan (Move to Scan) button.MR · 60787
Full cause & resolution for every GE MR issue
Unlock the complete cause analysis, step-by-step resolutions and attached service documents — re-authored, web-first, searchable.
Start free trial7-day free trial · no credit card required