Known Problem in 20.1_IB1 Software, Resolved in 20.1_IB2 or 20.1_IB3 Software.
Symptom
Image Viewer fails to launch with a pop-up message stating that viewer cannot run see long description Viewer may fail to launch When opening a viewer a message pop-up comes up: viewer cannot run, refer to errorlog message , but there are no messages in error log. Workaround: 1. User must go back into the Exam Browser, reselect exam, and reopen with a new Viewer. 2. If user would like to see the current patient exam, one can also launch the inline viewer from the scanning desktop. See page 4 of service note in Resolution. Fix: 20.1_IB2 FMI 60787 PR # 1107299
Error message
viewer cannot run, refer to errorlog message see long description POP-UP message viewer cannot run, refer to errorlog message
Applies to
- Models
- Discovery, Optima
- Product
- Discovery MR750. Also called DVMR. This product is compatible with 3.0T 20.0, 20.1_IB1, IB2, 21.0 and DV22.0 software only
- Software
- 20.1_IB1 and IB2 This release of software is applicable to Discovery MR450 and Discovery MR750 systems. See Long Description 20.1_IB1 is the unified Discovery MR450 and Discovery MR750 software release. Known internally to engineering as "DVIB". This release of software is applicable to Discovery MR450 and Discovery MR750 systems. 20.1_IB2 is the upgrade (bug fixes) for IB1.
- Area
- MR
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