GE MR — field troubleshooting
9,114 field-service issues · page 21 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- CWA ID134909. Application Software does not complete the boot process with TPS Download failure.MR · 2252106, 2219999
- PDU was in stop mode.MR · 2254347, 2254352
- PM Due Pop Up Message WIll Not Clear Due to Incorrect File Permissions.PM Due Pop Up Message Will Not Clear When Applications is Booted.MR · 2218670
- Lost Exam in Browser During Edit Patient Data with Edit Patient Data has Detected an Internal ErrorMR · 16079
- Troubleshooting Information Needed for Inability to Scan or Scan Interruptions due to Error, Gradient coil IBC inlet temperature delta sensor trip.MR · 2224666, 2268843
- Where to Find or View Gradient Coil Temperature Data Logged on the System.MR
- Where to Find or View Gradient Coil Air Flow Data Logged on the System.MR
- How to Remotely Monitor or View the Discovery MR750 VRE Temperature Data.MR
- How to Remotely Monitor or View the Discovery MR750 HEC Performance Data Parameters (Temperatures, Pressures, Pump Speeds, etc.) Real-time.MR
- At Power Up of HEC one of GC or PE Coolant Pumps Not Operating.MR
- Customers May Report that LEDs on Keypads on 32ch Systems May Sometimes Flash in Time With Scanner.MR
- Carriage Sometimes Seems to Slip, Won’t Always Drive All the Way Home.MR
- Trackball in some Trackball Assemblies will not rotate due to Loose Trackball Mounting Nuts.MR
- Unable to Scan with Gradient Coolant Temperature Too High and Flow too Low Due to Gradient Pump.MR · 2261709, 50270
- EPT Echo Planar Test B0 Image test failed.MR
- EPI White Pixel Test, run as part of EPT, fails to run.MR
- CWA ID135168. Auto and Manual Prescan Fails.MR · 2223850, 10303
- Coil ID LEDs in EXCITE HD 8 channel 'A' and 'B' connectors sometimes don't work.MR
- CWA ID135178. SRFD2 Errors 2254204 and 2218677 with reported power surges.MR · 2254204, 2218677
- What is slew rate for MR750 systems.MR
- HP Computer Will Not Boot Applications After Software Load LFC.MR
- Customer wants to disable Auto Carry Forward.MR
- HP Excite Computer will not Boot with 5 Beeps Due to PCI Board.MR
- ECG and Cardiac Gating have no Signal Due to ECG extention cable.MR
- CWA ID135279. Power Surge or Drop.MR · 2248763
- Unable to Network to one of the Remote Hosts Due to MGD subnet configuration is conflicting with the remote host's address.MR
- Coil ID Fails. Excite 11.0. 2224862.MR · 2224862
- Action Items sent from the RIS are not mapped out or associated to protocols in the SCP tab in the GUI.Pop up message appears when patient is selected from the ConnectPro Schedule.MR · 2219940, 0072146
- Will not scan with 2248759 RF Amplifier Response Timeout Due to SRFD2 RF Amplifier.MR · 2248761, 2248759
- Defective LCD monitor.MR
- Scans Are Slow To Start due to Nonexistent High Order Shim Supply (HOS).MR · 2260007
- The Download Of A Prescribed Series Failed Due to Corrupt Protocol.MR · 2217498, 2219712
- Green Coil ID light is Not On With The 8-Channel Head Coil.MR · 2224854
- CWA ID135438.Unable to scan with power monitor faults due to the two halves of the knee coil not being connected.MR · 2248815
- Where do I find Upgrade Checklists?MR
- CoilID Light is Off or Dark with 2220007 The prescribed RF coil and detected RF coil do not match Due to SSM SRI Power Supply.MR · 2220007
- PNS Due To Patient Arms Were Along Her Side, The Hands Were Clasped Together In The Abdominal Area.MR · 13116170
- Low Voltage on the High Voltage SSM Supply.MR · 2249163, 26489
- CWA ID135459. During power up process the Host PC HP 8200 does not boot.MR
- Site does not use a interfaced stimPC, hardware key is installed brnwavhw, causing intermittant process crash.MR · 2220134, 2223625
- Unable to Scan due to During installation of a new system cables to J9 and J11 on top of PGR cabinet were incorrectly connected.MR · 2254057, 50206
- Root Password Is Not GE Standard Password Due To Site Changing Password.MR
- CWA ID135586. SUN ICNs NOT RECOGNIZED AT SYSTEM POWER-UP, Due to ICN(s) Not Initialized Properly.MR
- Details of the OpenSpeed and Ovation Pinch Point Hazard Customer Letter Dated March 22, 2009 and Oct 29, 2008 respectively.MR · 13205450, 67706
- Cradle would not advance to scan due to Auto Table Movement deselected in scan modes.MR
- Unable to Scan With The Download of a Prescribed Series Failed MessageMR · 2248259, 2218630
- OrthoMRI The database is empty OrthoMRI How to Restore the Windows based Database OrthoMRI Procedure to restore the Windows Based Orthopecic Database OrthoMRI EscanNE OrthoMRI 9.1bMR
- Cant Identify FRU By Model Number Because Parts ID Uses Product Name.MR
- Pulse Sequence Error Due to Corrupt Protocol.MR · 2224666, 2218537
- Unable to Load 15.0 M4 OnLine Help CD.MR
- Valid Keys are listed in eLicense but they cannot be generated.MR
- Coil ID Fails. Excite.MR · 2220008
- Defective Analogic RF amplifier.MR · 2254214
- Corrupted Entries In the /usr/g/protocols/patients/exam and series Directories.MR
- OrthoMRI Images have RF zippers due to failing cable in the Mechanical Swing Arm OrthoMRI, Images have RF Zippers OrthoMRI Replaced the mechanical swing arm OrthoMRI Escan XQ OrthoMRI 9.1bMR
- OrthoMRI No signal when using the Shoulder Coil, all other coils work fine OrthoMRI No signal or image on shoulder coil OrthoMRI Replaced Shoulder coil number 1 OrthoMRI Escan XQ OrthoMRI 9.1b OrthoMR…MR
- The Leybold Coolpak CP 4000 Coldhead Compressor interface cable is not correct.What is the Part Number for the Leybold RW4000 Compressor Interface Cable That Connects to the Magnet Monitor devices.Mag…MR
- Customer Asking for Promotional or Marketing Literature for their System.MR
- Vessel Pressure High due to a SHeM Pressure Control Heater condition.LCC Alarm He Vessel Pressure High.Reboot the SHeM to reset the Vessel Pressure Control Heater.Magnet Monitor SHeM Advantech.2.3.7MR
- System ID Field Greyed Out and Not Allowing Editing Due to Corrupt Configuration File.Unable To Change The System ID On An MM3.Reset All Configurations to Factory Defaults and Re-Configure MM3.Magnet…MR
- Cannot Boot to Applications with gdm_slave_xioerror_handler Fatal X error Due to HP Linux Computer.MR · 18723, 18858
- Gradient errors 2267889 and 2267904 due to Z axis XGD XPS.MR · 2267889, 2267904
- Can Not Boot Application Software With VRE Errors Due To VRE Configuration Problem.MR · 2223883
- What are the Model Numbers for the Gradient Amplifiers.MR
- Can eLicense generate keys for a HFO3 system?MR
- Is It Normal to Add Coolant to LCS or MCS on Every PM.MR
- High Vessel Pressure Due to Sumitomo Cold Head.Cold Head is Making Banging or Ratcheting Noises.SecondOpinion Part Number 2194003-2 Sumitomo Cold Head and Gasket Kit.Magnet Monitor SHeM Advantech.LCC…MR
- Compressor Will Not Start Up.lcci2 alarm I2 Comp Off.SecondOpinion Part Number 2188440-2 Sumitomo CSW Series 4K and 10K Compressor.Magnet Monitor 3.lcci2 alarm I2 Comp Off.MR
- Loss of Signal or Shading in Spine Images due to the Coil.MR · 2224725
- Multi-Coil T/R Driver Open and Short Faults caused by component failure in the coil which destroyed D16 in the coil connector.MR · 2249176, 2249174
- Cradle Will Only Move Out.MR
- How can Profile or Contour systems be configured to network?MR
- CWA ID136060. Application Software does not complete the boot process with TPS Download failure.MR · 2277651
- Download Buttons or Hyperlinks Missing in eLicense due to the Wrong System ID Entered into eLicense.MR
- Sales Did Not Place the Option Keys on the Order for this System.MR
- Customer's chiller is operating outside of specifications.LCC300I2 ALARM - WATERFLOW LIMIT.The water chiller that supplies water cooling to the compressor will need maintenance.Magnet Monitor 3.Softwa…MR
- Vessel Pressure control limits were lowered in preparation for a Helium fill or Other Magnet Service.lcc300i2 alarm I2 HePressure Low.Set the He Vessel Pressure alarm limits at the same time the Press…MR
- Magnet Monitor 3 was not placed into Service Mode.HFO_ORGI2 ALARM I2 COMP OFF.Explanation of the Magnet Monitor 3 Service Mode.Magnet Monitor 3.Software rev. 1.56MR
- PM Check Fails with No Valid PM SPT file Due to Current SPT run did not complete properly.MR
- Defective SGA Amplifier.MR · 2244572
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