GE MR — field troubleshooting
9,114 field-service issues · page 56 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- CWA Fails TPS Reset when booting up to Applications or when Resetting TPS.MR · 2218592, 2218643
- CWA The Left/Right Laterality Is Not Found on Images Sent to PACS Due to The DICOM Laterality tag (0020, 0060) Is Sent with Zero Length on All GE MR Systems.MR
- No Respiratory Trigger Due to Tubing to Bellows Assembly.MR
- Unable to Scan with Multicoil Bias Fault Detected - Open Circuit Faults Always on Channel 6 due to Failed "1.5T 8Ch TR Knee Array" Coil.MR · 2252301
- Octane Computer Intermittently Locks Up.MR
- Unable to Scan with Power Monitor and MDS Link Faults due to System Support Module SSM.MR · 2225699, 2225737
- CTL adapter block is broken.MR
- Functool fails to start with message "Please select a series" due to corrupt image database.MR
- Clamp on Head coil base is missing due to screw falling out.MR
- Image Disk Space Lower Than ExpectedMR
- RF Bias Unused Channel Fault Due to Carriage Connector A BezelMR · 2274013
- CWA Can Not Scan.MR · 2218616
- Intermittent MDS Link Failures due to Fiber Optic MDS Link Cable from Tyme to Gradient Cabinet.MR · 2225693, 2225699
- 200002368 A set of processes are deadlocked waiting for each other to start Due to corrupt Directory in sdc_image_pool.MR · 200002368
- The Mobile MRI Trailer has lost power.MR
- Auto Prescan fails due to corrupt prescan_config.cfg file.MR
- How to Test Smart Prep for Proper Bolus Detection Functionality.MR
- MRIQ Low Signal on 8 Channel Body Array Lower Coil Due to USAI 8 Channel Body Coil.MR · 15000, 638915050
- TPS reset fails with error 2267432 reference clock missing.MR · 2267432
- Will Not Scan With RF Errors.MR · 2225656
- Patient Alert Works but Squeezeball is Hard to Squeeze due to Patient Alert Squeezeball Air Tubing Pinched at Penetration Panel.MR
- The monitor starts to display and then stops with "Signal Out of Range" message due to swapped video cables at HPMR
- There are 2 revisions of 1.5T HNS coil - Rev 2 and Rev 3 - and 2 types of coil per revision - Forward Production and Upgrades.MR
- CWA Cannot quit prescribe ahead application, the cursor will not move out of the application window.MR
- Coax Connector on 1.5T 8ch NV Array Coil is Broken.MR
- Design of System.MR
- CWA Auto Prescan Failure Due to metal present in anatomy, bandages, braces, dental work, etc.MR · 2248816, 2248815
- Auto prescan fails due to P2 port was not connected properly to LPCA .Auto and Manual Prescan Fails.Re-seat the port P1 and P2 connector assemblies into the emergency egress connectors inside the LPCA…MR · 2276804, 2276802
- Bad samples , or over doped samples (adding solution to dried out samples) causes grafidy3 ( eddy current ) to fail and shows up as ramps in phase GRE SPT plots.MR
- How to Check that HEC Signal Box PLC is Controlling Any One of the Three HEC Mixing Valves.MR
- What are common causes of Spike Noise (also known as White Pixel or WP) seen with Discovery and Optima systems.MR
- MR010024 PDS - Prescan Noise Alert - Continuous Dead Signal Detected Due To 16 Channel Switch.MR
- Green Coil ID light is Not On With The 8-Channel Head Coil.MR
- Jumpers on the DVD Drive, Installed in the Original HD System's SCSI Tower, were Incorrectly Configured.RestoreINFO from DVD Fails during LFC Procedure when Performing Upgrade from HD to HDxt.MR
- 2267857 Gradient Distortion fault and 2268220 Gradient Fidelity and Static Diagnostics failure has occurred on the % axis due to defective XGD amplifier.MR · 2268220, 306175
- What are the troubleshooting steps for error code 2267827 logged with no effect on scanning.MR · 2267827
- Cannot archive to MOD or DVD due to SCSI Tower power supply.MR · 2246014, 1113497804
- Scanning inhibited with logged error codes 2252133, 2252756, 2218537 due to a software timing problem on release 20.1 software.MR · 2252133, 2218537
- CWA Coil not plugged in properly.MR · 2224725
- Unable to change patient name in scan prescription populated via ConnectPro worklist.MR
- MR000108 PDS - HEC Alert - AVG Facility Supply Pressure Below Specification.MR
- R2 Not Updating in Manual Prescan MPS.MR · 2236854, 2237537
- Will Not Scan With RF Errors.If RF Amplifier Will not Recover on its Own, Cycle Power To the Amplifier and Reset TPS wqr.Excite.2248763 RF Amplifier Error RF amplifier failed to power off in the allot…MR · 2248763, 2248767
- HP Computer will Not Boot With x Server Errors Due to Defective Mouse.MR
- Images Blank (White Screen) on Multi coil only scans due to 8 channel switch.Images came up Blank only getting White Screen.SecondOpinion 8 Channel Switch 2362995-2, wqr.Excite 11.1MR
- Troubleshooting Steps When Error Code 2267857 Gradient Distortion Fault Stops Scan Troubleshooting Steps When Error Code 2267857 Gradient Distortion Fault Stops Scan.MR · 2267857
- What is the Cabinet Cable Color Scheme for DVMR Products.MR
- White Pixel produced by a loose nut on the gradient cable busbar.MR
- CWA DQA process Fails with SVAT Script Execution Failed.MR
- MR001001 PDS - MC Bias Alert - Non-Recoverable Failure in Last Usage of Coil due to Coil.MR
- ID177052 MR000001 PDS - MC Bias Alert - Non-Recoverable Failure in Last Usage of Coil due to Defective Coil.MR
- CWA ID17706. lx 9.1 PSD download failure unable to prescribe scan.MR · 2226378, 00000000
- Head coil cables are damaged.MR
- Multicoil Bias Faults Due to Coil.MR · 2249149, 2252301
- Intermittent Prescan failures with errors 2224667 and 2254345 caused by Defective Narrow Band Interface board.MR · 2224667, 2254345
- Unable to Scan with RF Air Temperature Faults Due To Customer Coolant Chiller.MR · 2224667, 2268904
- 2269116 The maximum number of SRPS fault recovery attempts has been reached Due to SRPS Scan Room Power Supply.MR · 2269116, 18944
- Table arm board is locked in the up position due to the cable on the hinge assemle broken off.MR
- Patient Bore Light Will Not Come On due to SSM.MR
- MRIQ Corduroy Artifact Due to BRM.MR
- CWA Patient Laser alignment lights will not go on.MR · 2256853, 2249420
- CWA One or more Mouse functions do Not Work or are Intermittent.MR
- Landmark lost when patient table moved to home position, and corresponding error 2218630 due to Discovery cradle guide strips worn out.MR · 2218630, 2218501
- What is the Manufacturing Date to Enter on the ACR Accreditation Form to be Submitted to American College of Radiology.MR
- Multiple power monitor trips due to UPM cals need to be performed.MR · 2257260, 2254783
- 2244851 Gradient Amplifier Current Distortion Fault due to SGA Power Supply.MR · 2244851, 2244577
- CWA Will Not Scan with Gradient Errors.MR · 2244652
- MRSPT Head System Gain Fails with Low Signal Due To reversed cable on 16 channel switch.MR · 2224580, 2224725
- How do you know if the auto prescan passed.MR
- CWA Customer is Getting the Message No Valid Localizer For Current RX.MR · 2224340, 2218086
- CWA Application Software does not complete the boot process with TPS Download failure.MR · 2249372, 1706269
- CWA Patients were not screened properly prior to entering the magnet room.MR
- Unable to Scan with Multiple SGA Power Supply Overtemperature Faults due to Equipment Room Temperature Low.MR · 2244606, 2244604
- 2225664 RF Amplifier fault 85 RF Transmit power has reached safety limit allowed for scan parameters and patient weight, due to patient anatomy pressed against coil.MR · 2225664
- Computer will not boot to applications level with error 200002381 death of diagCoord due to currupt software.MR · 200002381
- What is the Phone Number to Contact Lindgren about Shielded MR Scan Rooms?MR
- SaveInfo failed due to large amount of mcqa image files.MR
- Defective dynamic disable boards causing error 2225540, short circuit on Front of BRM.MR · 2225540
- Patient grabbed and Loosened Bore light fixture.MR
- All helium gas lines are not completely covered with the insulating tubing in the magnet room.In the rare case where the supplied tubing will not completely cover the helium gas lines in a large magne…MR
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