GE MR — field troubleshooting
9,114 field-service issues · page 57 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- HNS coil does not recoginize face plate, the anterior portion of HNS coil, only selection with currently connected is CTL12, which is default for posterior only section due to missing connections insi…MR
- Error 2274013 Unused Channel Fault - Short Circuit P1 port due to defective P1 port connectorMR · 2274013
- Too many raw data filesMR
- Functool Starts and then DIssappears Due to Patient's Image Data Set is Corrupt.MR
- At initial system power-on RF Hub does not appear to have power.MR · 2252239
- IVI runs slow due to corrupt image database.MR · 775237170
- Fails TPS Reset when booting up to Applications or when Resetting TPS Due to Scan Room Power Supply breaker tripped.MR · 2269020, 2269019
- Part Numbers for Profile Option Key Floppies are Hard to Find.MR
- APS not correctly Setting TG due to Knee Coil.MR
- Is there a permanent log file on scanner for HEC cabinet cooling parameters?Where to find the permanent log file on scanner for HEC cabinet cooling parameters,wqr.Optima MR450W 21.0MR
- MRAPPS How can I find SPR Snap instructions for 20x/21x.MR
- Applications will not Initialize with PM Due Pop Up Message Due to PM Not Scheduled.MR · 2218670
- CWA Cannot exit Functool window.MR
- Ghosting in ACR images and SPT instabilty in GRE and FSE phase plots due to Air Handler.MR
- Unable to Scan with Internal Software Errors.Shutdown Software and Power Cycle The PDU At The Rotating Handle and press EMO Reset Button wqr.3.0T Signa HDxT.2257118 Internal Software Error.15.0MR · 2257118
- What is the Acoustic Noise Level for a MRI Scanner.The acoustic noise level can exceed 99 dba in the 1.5T or 3.0T Excite magnet bore,wqr.3.0T Signa HDxT 15.0MR
- Unable to Boot Applications Software with Host Monitor Faults Due to Corrupt Image Database.HP Computer Will Not Boot Applications Software.Perform Database Recovery. wqr.Signa HDxT.200002352 A HOST_S…MR · 200002372, 200002352
- How do I Turn Off Auto Archive.Turn Off Auto Archive.wqr.Signa LX 8.3MR
- Unable to Network to PACS Due to 8 Port Ethernet Switch Hub.Cannot Move or Transfer Images on DICOM Network.Replace the 8 Port Ethernet Switch Hub Inside the GOC. wqr.Excite.11017 Failure to deinit DC…MR · 11017
- Defective LCD monitor.Host Monitor Power Light Does Not Come On, No Video.Replace LCD Scan Monitor wqr.Signa HDxT 15.0MR
- TPS Reset Fails Due to Loose Data Cable Connection Underneath SCIM.MR · 2248592, 28727
- CWA Unable to Scan Head or Body with TR Driver Faults.MR · 2249151, 2249149
- MRAPPS What is the procdure for importing protocols.MR
- MRAPPS Is there an MR Glossary I can use to look up terms.MR
- The TR Switch on the SSM was disabled.MR · 2225513
- CWA Unable to Scan with Internal Software Errors.MR · 2227949, 10298
- PDU was in Stop ModeMR · 2248602, 2227556
- CWA Unable to scan with power monitor faults due to the two halves of the knee coil not being connected.MR · 2254051, 2254052
- Zipper Artifacts Due to Burned Out Light in the Scan Room.MR
- Need Gauss Line Plots for a GE Magnet.Where to find Gauss Line Plots for GE Magnets, wqr.Magnet LCC.MR
- Auto Window Level Displays Images Darker Since Software Update due to No Video Card Type Selected in Guided Install.MR
- Corduroy Artifacts Due to Coil.MR
- How to Remotely Determine Whether a Security Key is Installed on the System.MR
- Cannot calibrate SRFD1 due to missing 50 ohm dummy loadsMR · 2225761
- Unable to View Images Burned onto a CD Due to Jumpers on the SCSI Interface Board in the SCSI Tower.MR
- MRIQ Low Signal or Shading on Posterior Portion of Torso Coil.MR
- CWA Unable to Prescan with RDBM, IT Link error.MR · 2249422, 2227915
- Intermittent Processor Exception Frame Errors During Image ReconstructionMR · 2221060, 212003940
- The service key was expired.MR · 2240416
- CWA Unable to archive Due to svst File.MR · 10033
- Applications Disk Space Low Due to Recycle bin with many images.MR
- CWA. Application Software does not complete the boot process with TPS Download failure.MR · 2223621
- Customer Asks to Change Gradient Maximum Slew Rate From SR120 to SR77 Temporarily.MR
- The service key was expired.MR
- Multi-Coil T/R Driver Fault, Multi-Coil Path Short Due to CTL Coil.MR · 2225556
- Cold Head is Making Banging or Ratcheting Noises Due to Failed Cold Head.Cold Head is Making Banging or Ratcheting Noises.Second Opinion Part Number 2244334 SINGLE STAGE CONFIGURED COLD HEAD,wqr.Magne…MR
- CWA What Lighting Can Be Used In The Magnet Screen Room.MR
- CWA Corrupted Entries In the /usr/g/protocols/patients/exam and series Directories.MR
- The 15.0 and DVMR systems use the exponent 2 character in the series description for the ADC processed images.MR
- Phase LEDs on the Pheonix PDU light and then the 'A' phase goes out...B and C remain lit.MR
- CWA GE Protocols button feature is not available from Protocol Manager, operator must be in Scan Desktop to access.MR
- Carriage Has No Movement Due To PHPS.MR · 2224842
- SpecialtyMR Troubleshooting revealed RF amp has no output SpecialtyMR Not getting images on 180 mm coil SpecialtyMR Replace RF Amplifier (P.N. 1034-0005) SpecialtyMR 1.0 T OrthOne AB2000MR
- Endbell foam and or gaskets are damaged and or misaligned.MR · 2225682
- Grainy Images on Extremity Coil Due to broken Connectors Between Two Halves of Knee Coil.MR · 2224725
- Images are bright Flat White and cannot window and level due to Calibration scan including anatomy outside the PURE scan FOV.MR
- CWA Images networked to the PACS have a comma added after the patient name Due to Modality Work list configuration.MR
- Cannot scan with TR and dynamic disable fault Dynamic disable fault Due to SSM High Voltage Supply.MR · 2249161
- MRCustomerCall Image Quality Low Signal to Noise Ratio (SNR) Due To Coil Cable.MR
- MRIQ Grainy Knee and Foot Images due to Quad Extremity Coil.MR
- TPS Reset Fails with error 2267438 due to defective RRX Module.MR · 2267438, 15713
- CWA Software Crashes to Wallpaper and 6 Icons.MR · 200002352
- Quad knee coil is not connecting to doghouse reliably due to damaged connector.Can't get coil cable to stay connected.Replace Medical Advances Quad Knee Coil Cable Assembly 2383613-3,wqr.Signa LX 9.1MR
- MRIQ RF induced Noise Bands in Images Due to Onsite Construction Activity.MRIQ RF induced Noise Bands in Images.Do Not Scan During on Site Construction Activity,wqr.Signa HDxT 15.0MR
- Guided Install Hardware Tab had the Spectroscopy RF Amplifier selected with No Spectroscopy RF Amplifier.Fails TPS Reset when booting up to Applications or when Resetting TPS.In Guided Install Hardwar…MR · 2261240, 1121427986
- 2254270 3T RF Amplifier IPA Tube Arc (fault 67) due to MKS 35kW RF Amp.Unable to Scan with 3T MKS RF Amplifier will Not go Ready.SecondOpinion 3T MKS 35kW RF Amp 5104896 wqr.3.0T Signa HDxT 15.0MR · 2254270, 11747
- Stops in Middle of Scans Due to Low output of one of the SRFD amps.Scan Stops in Middle of Scans.Replace Analogic RF Amplifier SRFD wqr.Signa LX.2225734 RF Interface (RFI) Mismatch Fault.MR · 2225734
- Bent or Broken Pin on the Coil Cable.Replace Coil cable wqr.Signa HDxT.5147135-3 1.5T HD 8Ch NV Cable Assembly.15.0MR
- CWA Cannot scan an Abdomen sequence because of various TPS, Gradient and RF Amp errors.MR · 2252739, 2252726
- SGD Overload and Current Distortion Fault On EPI Only.MR · 2241520, 2241528
- Can they have a CD burner (DVD) installed on 9.1 platform.MR
- Multicoil open circuit fault due to damaged CTL cable.MR · 2225551
- CWA Application Software does not complete the boot process with TPS Download failure.MR · 2252112, 2223852
- The BegTravel and EndTravel parameters in MRconfig.cfg are set incorrectly.MR · 2224846
- Will Not Scan with Gradient Errors.MR · 2267888, 2267904
- HP computer Fails To Power On due to GOC Breaker CB1 CB2 Off.MR
- CWA NEC Monitor Is blank Due To Powersaver Settings On The Monitor.MR
- CWA Discovery and Optima PDU is in EMergency Off Reset (EMO Reset) State.MR · 2267813
- What are Expected XRMB and XRMW Resistance Values?MR
- Grainy Images on Multi Coil Due to Receiver.MR
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