GE Healthcare · MRExcite
MR010002 PDS - Online Center Call Handling Procedures, Troubleshooting and Onsite Recommendations
Symptom
MR010002 PDS - CSO Review - Proactive System Analysis SOP. As this system is part of an active support escalation (CSO), it has been swept with the gather_mr sweep and the data analyzed with the MR Service Operations Proactive tools. The intent is to provide a broader perspective on system performance that may be contributing to site workflow interruptions or impacting the performance of the scanner.
Error message
MR010002 PDS - CSO Review - Proactive System Analysis. Always Select this Error ONLY when handling MR010002 PDS Issue Concept. Do not add any additional error concepts
Applies to
- Models
- Excite
- Product
- Excite HDe. For Hino HDe 14.0 and HDe 15.0 Software Systems only
- Software
- HDe 15.0 For Hino Excite HDe 15.0 systems only.
- Area
- MR
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required
Related GE Healthcare MR issues
- TPS/MGD fails to download or reset. mgd_term windows fail to mount file system.
- The Carriage Fails to Advance to Latch to the Table and to Retract When it is Raised, Undocked or Lowered.
- Unable to Load Applications Software during restoreinfo Due to Corrupt saveinfo Disk.
- CWA ID100315. Auto and Manual Prescan Fails.
- Ghosted or Smeared Head Images Using Head Coil due to Head TR Assembly.
- A Copper Coolant Line or Pipe Internal to the MCS Cabinet Chiller Burst due to Water Remaining in Unit Freezing During Shipment.