Unable to scan with error logged 2267813 Safe mode startup of the XGD (XPS-SB Z axis) failed due to Fiber Optic Transcei…
Unable to scan with error logged 2267813 Safe mode startup of the XGD (XPS-SB Z axis) failed due to Fiber Optic Transceiver in Z-axis XPS, J5 connection.
Symptom
Unable to scan with error logged 2267813 Safe mode startup of the XGD (XPS-SB Z axis) failed See Long Description Unable to scan with error logged as shown below. The PDU was not in Stop mode; pressing the EMO Reset button on the PDU and resetting TPS had no effect. Wed Mar 17 21:27:10 2010 Error: 2267813 Host: MRICAMB2 Process: NSP File: SCP:GradientHwo Line: 1943 Exception Class: Unknown Severity: Unknown Function: Gradient: N/A PSD: Unknown Coil: Unknown Scan: -1/-1 Safe mode startup of the XGD (XPS-SB Z axis) failed. Check EMO reset and perform a TPS reset. If this error occurs again, contact your service representative.-> Extended Error: The XPS-SB Z axis board in XGD failed to boot into safe mode. * Verify that the XGD is powered on. * Verify that emergency stop is not active. * Verify that the Z axis hotlink and clock fiberoptic cables are connected from the XPS-CB Z axis transceivers to the XPS-SB Z axis transceivers. * Verify that the Z axis hotlink transceivers are operational on the XPS-CB and XPS-SB Z axis. * Verify that the Z axis hotlink and clock fiberoptic cables are not damaged. * Power down the XGD and verify that the XPS-SB Z axis is properly connected. If these steps do not resolve the problem, replace the XPS-SB Z axis and perform a TPS reset.
Error message
2267813 Safe mode startup of the XGD (XPS-SB Z axis) failed. Check EMO reset and perform a TPS reset. See Long Description 2267813 "Safe mode startup of the XGD (XPS-SB Z axis) failed.\n\ Check EMO reset and perform a TPS reset. If this error occurs again, contact your service representative.->"
Applies to
- Models
- Discovery
- Product
- Discovery MR450 Also called DVMR. This product is compatible with 1.5T 20.1, 20.1_IB1, IB2, 21.0 and DV22.0 software systems only.
- Software
- 20.1_IB1 and IB2 This release of software is applicable to Discovery MR450 and Discovery MR750 systems. See Long Description 20.1_IB1 is the unified Discovery MR450 and Discovery MR750 software release. Known internally to engineering as "DVIB". This release of software is applicable to Discovery MR450 and Discovery MR750 systems. 20.1_IB2 is the upgrade (bug fixes) for IB1.
- Component
- 5183329-2 Fiber Optic Transceiver SFP 4Gb Multimode, RoHS-Compliant Note, as of March 24, 2010 this part can not be ordered yet. It will be a FRU. If you cant order the transceiver order the higher FRU.
- Area
- MR
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