GE Nuclear Medicine — field troubleshooting
3,436 field-service issues · page 1 of 43
Symptom, error message and equipment context for each GE Nuclear Medicine issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Muga patch FMI 40788 when loaded does not indicate it completedNuclear Medicine · 40788
- How do I capture and print COR and Camera Uniformity (CUA) result screens on Genieacq, then send to a processing station for ACRNuclear Medicine
- Part number needed for Optima E-StopNuclear Medicine
- Collision and E-stop lights are red on the back of the gantry and no movement with Hand Held Controller (HHC) or the genieacq.Nuclear Medicine
- Service Note 43783_1 Feb/08 Infinia/Ventri/Xeleris 1.1 & 2Nuclear Medicine · 43783
- Need part numbers for the Millennium MG/MC table E-StopNuclear Medicine
- How do I Delete a file on Genieacq that the system thinks is still acquiringNuclear Medicine
- Xeleris 1.1 DVD-RAMs do not always load back on to the same system that created themNuclear Medicine
- Unable to display or transfer Xeleris patient data.Nuclear Medicine
- How to restore/install Entegra/Xeleris Aladdin protocolsNuclear Medicine
- After software upgrade FMI40786, the Infinia application does not automatically start on boot upNuclear Medicine
- I need the product data sheet on catalog E4500AK x-ray in use warning light interface control panel for InfiniaNuclear Medicine
- VG, the contour works... but in the opposite way.Nuclear Medicine
- Infinia Does not recognize collimator is mounted to detector, not reading collimator ID correctly.Nuclear Medicine
- Where can I find SMPTE test patterns for eNTEGRA or Xeleris?Nuclear Medicine
- What are the Ventri scan range limits of the table in the axial direction (in/out) as defined by the protocol?Nuclear Medicine
- Ventri RCU has an intermittent enable buttonNuclear Medicine · 75928
- Does Xeleris 2.0 Support PET applications (Xeleris 2.0 Compatibility with PET systems)Nuclear Medicine
- Cardiac Data Imported to Xeleris from Dicom CD will not process, Date format not recognizedNuclear Medicine
- Where do I obtain the Non-Linear Correction tables for a VG/Infinia Hawkeye system if can't find the CD that came with the DAS assembly?Nuclear Medicine
- Hawkeye CT scan Ring (Circular) artifacts in X-ray images appearing in the same radius in all of the images.Nuclear Medicine
- MG_MC_MyoSight_MPR_MPS Bar Phantom Resolution SizeNuclear Medicine · 212010832
- When booting Ventri from Standby it skip's the normal system self test sequence, you don't get the message, pull out table clutch and press the psd, it goes right to System Initialization where it cra…Nuclear Medicine · 889425
- Xeleris errors when trying to format 9.1gb Sony Optical mediaNuclear Medicine
- Service Tool - NM Phantom Carrying Case part numbersNuclear Medicine
- Genieacq EDI system giving hardware error message during a gated cardiac scanNuclear Medicine
- Any collimator is incorrectly identified as as ELEGP.Nuclear Medicine
- How do I create a VG Problem Report when remote connected using Insite telnet toolNuclear Medicine
- MG/Myosight/MC Noise coming from back of IPSNuclear Medicine
- Workstation is unable to attach or read / write to Sony Archive MOD deviceNuclear Medicine
- Can't send patient studies from genieacq however it pings successfully.Nuclear Medicine
- Trying to access the MOD drive on Xeleris 1.0 the system crashes with error in CNuclear Medicine
- How to remotely remove the DNS addresses from a Windows systemNuclear Medicine
- Need part number for crate fan used in Elscint crates - SP, SPX and Cardial systemsNuclear Medicine
- VG gantry reboot, GDU display error message #83 Drivers voltage test SSR control bit mismatchNuclear Medicine
- Entegra Missing (blank) labels on buttons in the ECToolbox processing tabNuclear Medicine
- Part number required for replacement IVY 3000 ECG Gate, Cat # H2505JY IVY R-Wave Trigger and H2505JW IVY R-Wave Trigger with RecordNuclear Medicine
- HASP keys on Xeleris systems has suddenly changed its HOST ID numberNuclear Medicine
- Patient date wrong on DS cameraNuclear Medicine
- MG_MC_MyoSight Image shift (jump) between detectors, the image is displaced between detectors in Y directionNuclear Medicine
- Workstation is unable to attach or read / write to Pioneer Archive MOD deviceNuclear Medicine
- Need part number for CT1 and CT2 (RELAY 24V) in the electonics cabinet for the DST/DSTXL systemsNuclear Medicine
- Reinstalling the DS camera and need the grout for the pad.Nuclear Medicine
- During Ventri acquisition getting error message - Database acceptor server is crushedNuclear Medicine
- ACR testing preparations, calibrations, special maps and Jazsczak Phantom acquisition parametersNuclear Medicine · 212001697
- Part number required for Elscint Cardial Optical calibration assemblyNuclear Medicine
- MG/MC/Myosight Count rate difference between detector 1 and 2Nuclear Medicine
- Xeleris getting windows blue screen stating windows must close due to errorsNuclear Medicine
- System will not acquire correctly, it will start acquisition but will then stop acquiring, clearing the screen does not help.Nuclear Medicine
- Hawkeye AIA board diagnostics, ports 468 ,469, or 46A fails to read the correct ADC valuesNuclear Medicine
- Need part number for Infinia radial (in/out) gearbox assemblyNuclear Medicine
- On Polestar, need to backup and restore the zscf cofiguration on 3.5" floppyNuclear Medicine
- Acquisition halts Error #47 PSD test failure Hardware failureNuclear Medicine
- Xeleris 1.x Hawkeye CT study data fails to merge correctly with NM study data - Image Position zeroed through Database Tool's MergeNuclear Medicine
- Intermittent Error # 96 lateral brakes are released or Error # 171 Brakes error, axis = lateralNuclear Medicine
- Xeleris HP PC not powering up - beeps error code, flashes error codeNuclear Medicine
- Need part number for Detector Adam Board PCA000464Nuclear Medicine
- What kind of optical coupling grease do we use in the Ventri detectorNuclear Medicine
- Part number required for HCIC board on Infinia IINuclear Medicine
- Infinia / VG system giving Error #70 slip ring error, and after Greset Error #72Nuclear Medicine
- Boot Loader boots to blue screen with errors 'non accessable boot device'.Nuclear Medicine
- Infinia gantry rotates to 270 degrees, motion stops with Error #100 (Error 100) Safety failureNuclear Medicine · 212007816
- Scintibed table will not move or no height reading.Nuclear Medicine
- How to install memory in an Xeleris HP XW6400 PCNuclear Medicine
- VG Fanbeam collimators copying cor correction valuesNuclear Medicine
- During CoDe FDG acquisition, one of the Detectors count rate intermittently drops to 0Nuclear Medicine
- VGH system will not acquire getting Front End Initialization errorNuclear Medicine
- Hawkeye X-Ray patient images ring artifactsNuclear Medicine
- Patient table starts to move In or out then the gantry reports error #167 Max DacNuclear Medicine
- Ventri failed system startup test, "LAST AXIS MOVEMENT FAILED"Nuclear Medicine
- Ventri GCU local driver watchdog failureNuclear Medicine
- Ventri Intermittent image distortion and PMT drops out (cold PMT's)Nuclear Medicine
- Xeleris Set up for Fuji Medical Dry Imager DRYPIX 2000Nuclear Medicine
- VGH system will not setup for scan get message Radial Lateral axis not moving, will not resume.Nuclear Medicine
- Genieacq Millennium system, Energy session showing incorrect energy window and settings for a different Isotope.Nuclear Medicine
- Archive button is disabled (grayed out)Nuclear Medicine
- Need part number for Millenium VG upgrade to Version 6.0 Software.Nuclear Medicine
- VG_Acquisition Hardware Compatibility Version 6.0Nuclear Medicine
- Need part number for Collimator cart chain drive - not an orderable FRUNuclear Medicine
- VG V-TransACT will not work with Version 6.0 SoftwareNuclear Medicine
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