GE Healthcare · Nuclear MedicineInfinia
Any collimator is incorrectly identified as as ELEGP.
Symptom
Any collimator is incorrectly identified as as ELEGP. An info message appears when applying a scan, claiming that the mounted collimators are different from the set defined in the protocol. The system may incorrectly identify the mounted collimators as ELEGP, or as the previously mounted collimators. An error message appears: Could not read mounted collimator from scanner
Error message
ERROR_ACQ_ACTION_FAILED:.:Failed to Caused by:Failed to Setup Mounted collimator does not exist in the collimator list. :.: Failed to Caused by:Failed to Setup Mounted collimator does not exist in the collimator list. :.:Trace:Setup|File|line
Applies to
- Models
- Infinia
- Product
- Infinia II Infinia II Acquisition System
- Software
- Infinia II 2.005.005.5 (2.55) Infinia II 2.005.005.5 (2.55) Infinia II 2.005.005.5 (2.55)
- Component
- *Collimator/ Collimator cart Collimator/ Collimator cart *Gantry Gantry Gantry *Software Software Software
- Area
- Nuclear Medicine
Full cause & step-by-step resolution
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