GE MR — field troubleshooting
9,114 field-service issues · page 109 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Legacy connector pins were damaged preventing a good coil connection.MR · 2218650
- The LAVA option M3033NC is not applicable to HDx.MR
- MRIQ Collapsed Image and Gradient Link hammer Test Failures Due to the STIF or SRF TRF.MR · 2253850, 2244578
- CWA ID88444. No lights on the magnet enclosure LEDs Are Off Due to the System has Not Established the Home Position.MR
- LCC Alarm He Vessel Pressure.MR
- Unable To Scan With Driver Module Errors.MR · 2252283
- System Stops Scanning and Images do not Reconstruct Due to Term Server.MR
- CWA ID88513. The Computer Does Not Recognize The MOD Drive.MR · 10032
- Ordered a HFA CONTROL BOARD ASSEMBLY FRU number 2396050 and the revision is 5.MR · 2396050
- Excite System fails to scan.MR · 2248102, 10151
- What is the Part Number for the Viewer Cap Assembly which is used to look for ice through the Ramp Lead Ports.MR
- No set screw included with Link Lever FRU part number 46-265898P1 for Patient Table.MR · 2138247
- Can not communicate to HOS due to term server MAC address having zeros instead of being blank.MR
- HFO4 system software is bad.MR
- Unable to perform MNS UPM cals Due to Incorrect Exciter was installed. 3T Excite HDx 14.0. 2247147 The IRF driver function was requested to set a center frequency that the installed exciter can not ha…MR · 2247147, 21785575
- Reviewing the options loaded on the system, it was found that the 16channel option key was not installed on the system. 1.5T HDx 12CH Body Array Dual Connector - unable to use or select the GE_HdxBody…MR
- Gating does not work and the message The PAC does not respond Due to The PAC Fiber Optic Cable's Transmit and Receive Lines Transposed (Connector Reversed).MR · 2254703, 2254702
- Unable to Save Protocols to MOD Due to MOD had been labeled for saving images.MR
- SPT Head SNR fails with low signal on new split head coil design. 3T Excite G3.MR
- SRFD2 RF Amplifier High Voltage High Fault Due to SRFD2 Amplifier.MR · 2254208
- The Indigo computers Mardi Gras graphics boards were timing out on bootup.MR · 200002379, 21822
- Low signal due to un-compensated eddy currents.MR
- Analogic RF Amplifier heat sink is overheated due to power supply FETS are shorted.MR · 2225754
- Site protocols intermittently disappear.MR
- How do we get Vendor Service Support for Confirma Software Running on the CADstream.MR
- Frequency drift caused signal loss.MR
- Images on the films off the Kodak Dryview are very small, approxamately 1 inch by 1 inch.MR
- Error Messages During Each Scan With No Apparent Effect.MR · 2218087
- Unable to view newly created shim files due to wrong year on HP computer.MR
- CWA ID89076. TPS Download Fails with CERD Errors.MR · 2237285
- Unable to view images, network, or archive a particular exam after trying the edit patient data on that exam.MR · 10191, 10097
- eLicense Key Download Fails due to connection could not be established to the system Error with Missing /usr/g/service/license/license.dat and license.db Files.MR
- CWA ID89258. Corrupt Image Database.MR · 2224358
- Defective Analogic RF amplifier.MR · 2254050, 2225744
- CWA ID89289. Shutdown Software and Power Cycle The PDU At The Rotating Handle and press EMO Reset Button.MR · 2252230, 1093421089
- Unable to grapically perscribe off of a 3 plane localizer, the graphic perscription window does not come up, get an error. no valid localizer exhists for current perscription.MR · 2218085, 2224340
- Error Messages for HFO Systems Refer to Rear and Front of BRM, which doesn't exist for HFO systems.MR · 2249160
- EPT B0 Dither And B0 Image Won't Run.MR
- Is the GE MRI able to perform a CISS scan of the IAC ?MR
- CWA ID89492. The Computer Does Not Recognize The MOD Drive..MR · 10033
- What does the code mean in the Mobile Magnet Monitor Satellite Check Out Email.MR
- Running diagnostics on the Driver Module failed indicating that the Multi-Coil Board #1 was not present. 11x to 14x upgrade.MR · 2252294, 52239
- FE looking for the part number of the Coldsleeve Heater for use during a coldhead change.MR
- Customer needs MSDS information due to phantom leak.MR
- LCC magnet will not supercon' shim properlyMR
- Disk Partition Full.MR
- During LFC, International FE did not type iGEMS at Boot Prompt.MR
- OrthoMRI Too many patient exams on the hard drive.MR · 14506
- CWA ID89625. Auto Prescan Fails With Could Not Set the Z2 Shim.MR · 2249631
- Coil was improperly configured.MR
- Where is the procedure for BACC for HFO4.MR
- Z-Axis Mini GRAM Failure.MR · 2241519, 2241549
- Intermittent "DD Driver Fault Open Circuit" Scan Aborts using Body or Surface Coils, Head Mode OK.MR · 2252310
- Collapsed Images Due to STIF Board.MR
- HP fails to boot due to power supply overload.MR
- How To Filter Image Parameters on Javista.MR
- The GSC reported a problem with the Zoom switch on the Y axis due to the Twin Gradient Switch Module 2253466.MR · 2218689, 2224666
- Information about the Gradient Isolation Kit which fixes Wormhole Artifact in DWEPI.MR
- Exciter Calibration Errors And Power Monitor Trips Due to CERD Exciter.MR · 2234496
- CWA ID89852. Will Not Scan with Gradient Errors.MR · 2218641
- Cable Run Numbers 848 and 862 J1 & J5 Swapped on MG2-A4 OPERATOR DISPLAY.MR
- Unable to Scan Body with TR Driver Faults.MR · 2225516
- CWA ID89866. 3.0T HDx 8CH Torso Coil (M3335LN / 2418063) is only compatible with the HDx systems.MR · 2418063
- CWA ID89892. Cannot perform Breath Hold sequence.MR · 2227387
- Customer likes to know who is logged into the system.MR
- CWA ID89934. Slice Locations Are Wrong After Copy and Paste Rx.MR
- Will Not Scan Due To High Order Shim Failure.MR
- Buttons On Front Of Magnet Will Not Move Table Due To Open Circuit On Display Board.MR
- MRSPT Stability tests failing with Negative spikes in the Magnitude Drift Plots Due to UTNS.MR
- MRSPT Stability tests failing with Negative spikes in the Magnitude Drift Plots Due to UTNS.MR
- MRSPT Stability failures in the Body FSE and GRE (Groups 51 and 60 only) due to phantom position.MR
- MGD failed to start a TPS Reset because the cables on the term server were not connected correctly.MR · 2223851
- Training Cryo Cooler System Sevicing Techniques.MR
- No signal on Body Coil after Upgrading or installing an HDx Due to Backward Connector on Run 1202.MR
- CWA ID90162. Will Not Scan with No Respiratory Trigger Gating Signal Found.MR · 2240400, 2227337
- Exam is not in the Browser because it was deleted.MR
- Link to MR Safety Guide Operators Manual (2381696-100).MR · 2381696
- RF Amp Not Ready with Error Codes 2254347, 2254342, and 2254352 due to SRFD2 RF Amplifier.MR · 2254352, 2254347
- Where can I find the InSite 2 Information Packet for Network Administrators on Magnet Monitor 3.MR
- This sequence of events is expected with the present 10.0 and 11.0 hardware design with both a Driver Module and an SSM.MR · 2252301
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