GE MR — field troubleshooting
9,114 field-service issues · page 49 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Magnet Monitor devices Alarming for Coldhead Temperatures because the Checkout was not completed properly.LCC_HMI2 ALARM I2 - SHIELDTEMP LOW.Magnet Monitor Devices Must Have Their Coldhead Temperature…MR
- Site Air Conditioning failure.MR · 2248609, 2247127
- Analogic 8280 Gradients Fail to Come Up with HV PS Fault Due to Gradient Power Supply UnitMR · 2240308, 2224666
- Failed tuning motor in the ERBTEC Amplifier.MR
- In Room Display Monitor Does Not Show Any Information.MR · 200002356
- Does Excite Support Network Time Protocol NTPMR
- Not Contacted for Checkin Errors Due to the Back Office Could Not Connect To The Shem Box.SIII ALARM SYSTEM NOT CONTACTED FOR CHECKIN.Check for connectivity and Log Into the SHeM to run scripts-wqr.Ma…MR
- Magnet Monitor 3 was not placed into Service Mode prior to Magnet or System Service.HFO_orgi2 alarm I2 - CH Ruo CBL Open.Use Magnet Monitor 3 Service Mode When Performing Magnet Service or System Serv…MR
- CWA Magnet Display is Off.MR · 2248602
- Unable to Scan with Power Monitor Faults due to Split Head Coil Halves Were Not Completely Closed Together.MR · 2224666, 2254782
- Magnet Monitor 3 was not placed into Service Mode prior to Magnet or System Service.lcc300i2 alarm I2 Comp No 24 volts.Use Magnet Monitor 3 Service Mode When Performing Magnet Service or System Servic…MR
- The Mobile MRI Trailer has lost power.MR
- DAQA SNR Low and Images are Grainy using the Split Head Coil due to Head Coil QHTR Assembly.MR
- How do we check real time bore temperature readings for Excite systems?MR
- The ACGD 208 Volt Circuit Breaker was tripped in the PDU.MR · 2248683, 2248673
- PDU main breaker rotating handle trips as soon as it powers on, due to conductive debris laying across one of the Leak Detector strips.MR
- Work List would not come up after system was rebooted following a facility wide power outage.MR
- Alarm Was Disabled by Mistake When the Water Flow and Temperature Alarms were Disabled as per SOP.Vessel Pressure is High But No Alarm Generated.Enable Vessel Pressure Alarm in SHEM Alarm Configuratio…MR
- Magnet Monitor 3 was not placed into Service Mode prior to Magnet or System Service.MBL ALARM Failed to reset compressor.Use Magnet Monitor 3 Service Mode When Performing Magnet Service or System Serv…MR
- DQA Slice Location test is sensitive to Phantom positioning.MR
- 2252362 DD Driver Fault Detected Low Open Circuit Value due to Driver ModuleMR · 2252362
- Images washed out and Metal Artifact Due to metal present in anatomy, bandages, braces, dental work.MR
- Table Cradle will not latch To Carriage.MR · 2262601, 2262603
- Defective SGA AmplifierMR · 2244575
- TPS or MGD Reset Fails With MDS Link ErrorsMR · 2225702
- DAQA (Daily Automated Quality Assurance) fails to run with error message "NO MrMail available"MR · 2218643, 2252701
- Unable to Scan with Dynamic Disable Faults Due to TRM.MR · 2249158, 2249160
- No Receive Signal from Channel 4 of CTL-LUMBAR Coil 0.7TMR
- Unable To Boot Applications Due To Ilinq Licenses Existed Before Loading Restricted Service SoftwareMR · 200002369, 200002301
- Software Installation Error Due to Bad GI Information on the saveinfo MOD.MR
- Panic Kernel Faults Due to Octane would fail power up with IP30 system Board failed diagnosticsMR
- Can Customer Edit the Date and/or Time That Scan Was Done.MR
- When Creating Brainstat Images using FuncTool, Images are Not Created due to Software Problem.MR · 2997480461, 2811899
- Magnet Monitor 3 was not placed into Service Mode prior to Magnet or System Service.HFOI2 ALARM I2 WATERFLOW LOW.Use Magnet Monitor 3 Service Mode When Performing Magnet Service or System Service That…MR
- Failed to validate the media error due to defective DVD drive.MR
- The Leybold compressor needs to be replaced but it is not available.Is there a part number for Leybold to Sumitomo cold head upgrade.Upgrade Kit for FIXED Magnet Leybold to Sumitomo 10K Cold Head.Magn…MR
- Unexpected cradle motion Errors Due to BASIC SWITCH W/ OT PLUNGER in Dock.MR · 2224842
- Some or All Images in the Last Scan Did Not Reconstruct.MR · 2246014, 1113497804
- Cannot Archive Due to MOD drive.MR · 10208, 10174
- CWA Auto and Manual Prescan Fails.MR · 2244607, 2244605
- Fails TPS Reset when booting up to Applications or when Resetting TPS Due to Scan Room Power SupplyMR · 2273551, 2273550
- Artifact On Pure Study Due To Extending The Calibration Scan Beyond The Anatomy to be Scanned.MR · 2228303
- Unable to archive Due to svst File.MR · 10192
- Unable to scan with System Cabinet temperature sensor trip message.MR · 2224666
- Power Surge or Drop.SIIII2 ALARM I2 COMP NO 24 VOLTS.Reset the Shield Cooler or Cold head Compressor,wqr.Magnet Monitor 3 1.56MR
- Cannot Pull Work List from Broker.MR
- HIS RIS Worklist Comes Up Empty Due to Incorrect Scanner Date.MR
- The Wheel Lock is Broken.MR
- Who to Contact Regarding Magnetic Properties, Safety of Scanning Artificial Implants and Pregnancy in Patients.MR
- 2233312 CERD Network Error Due to UCERD assembly.MR · 2234132, 2237285
- Artifact On Pure Study Due To Extending The Calibration Scan Beyond The Anatomy to be Scanned.MR
- Cannot boot applications or reset TPS with Errors 2223852 2223880 2249418 2249436 due to ICN.MR · 2249418, 2223852
- Table Will Not Move Up Due to a Defective Dock MotorMR
- 2267873 in error log with no apparent effect on scanner operation.MR · 2267873
- ERBTEC RF Amplifier Fault 89 Tube Air Problems Due To Blower Assembly Running Slow Or Stopped.MR · 2213316
- CWA Application Software does not complete the boot process with TPS Download failure Due to Idle Overnight With Power On.MR · 2249307, 1081934830
- CWA Patient Alignment Light and Bore Light will not come on.MR · 2223848
- Unable to scan with Power Monitor Faults Due to RF Amplifier.MR · 2254783, 2254414
- gate-drive over-current Errors Due to XGA Amplifier.MR · 2267835
- Disk Partition Full.MR
- Internal Software Error Due to Corrupt prescan_config.cfg File.MR · 2233596
- MRIQ Low signal in one Area or Shading Due to Cardiac Array CoilMR
- Where is the Customer Letter Repository.MR
- Corrupt Image Database.MR · 21201
- Host PC Shipped Without SCSI Card and MOD Drive due to End of Life.MR
- Master Exciter2 board.MR · 2247160, 51176
- 2252301 Multicoil Bias Fault Detected Open Circuit Due to Driver ModuleMR · 2218527, 2252301
- Error Code 2261714 is Being Logged Periodically due to the HEC Signal Box. 2261714 is Being Logged Periodically.MR · 2261714
- The X axis GRAM is reporting the current is distorted over a period of time due to failed GRAM.MR · 2238661
- Magnet Monitor 3 was not placed into Service Mode prior to Magnet or System Service.SIIII2 ALARM I2 WATERFLOW LOW.Use Magnet Monitor 3 Service Mode When Performing Magnet Service or System Service Tha…MR
- HP Video Card. System Software suddenly locked up.MR
- Pressure has not fully recovered from previous event.SIII2 ALARM I2 - HEPRESSURE LIMIT 25.Place a hold off on the He Vessel Pressure alarm to allow time for magnet pressure to recover,wqr.Magnet Monit…MR
- SSM HVON and DRV FLT Rocker Switches Were In the "DIS" PositionMR · 2252289
- Patient Alarm squeeze ball is not working Due to No Power to Patient Alert Box.MR
- SGA Power Supply Over Voltage Fault Due to SGA Power Supply.MR · 2244592
- Coil Not Upgraded With Coil ID Box.MR · 2262133
- 8 Channel Head Coil Fails SNR Test Low Due to Coil Cable.MR · 2224725
- Images Are Not Listed In The Browser and Fails Graphic Prescription Due to Corrupt Software.MR · 2218086, 2224340
- TR Driver Fault Due to Head Coil.MR · 2249150
- Application Software does not complete the boot process with TPS Download failure.MR · 2256261, 2277651
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