GE Nuclear Medicine — field troubleshooting
3,436 field-service issues · page 6 of 43
Symptom, error message and equipment context for each GE Nuclear Medicine issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Infinia will only transfer one dataset to Xeleris then requires a Partial Shutdown to send another datasetsNuclear Medicine
- Genieacq will only transfer one dataset to Xeleris then requires a Shutdown to send other datasetsNuclear Medicine
- Pressing Set on Maxxus Gantry does not allow any normal gantry activityNuclear Medicine
- Infinia will not reset gantry, scan setup get error message cannot start sequence.Nuclear Medicine
- Infinia IPS main circuit breaker keeps trippingNuclear Medicine
- Part Number Needed for Starcam IAP BackplaneNuclear Medicine
- NO X-RAY when running Infinia Hawkeye X-RAY Daily QC procedureNuclear Medicine · 10501
- Helix system shows no counts and no image for each detector for any IsotopeNuclear Medicine
- Infinia Random Error 37Nuclear Medicine
- Infinia gantry is not finishing collimator exchange hung with no radial motion.Nuclear Medicine
- ILinq Browser does not openNuclear Medicine
- Patient transfer fails between camera and Vision lnxNuclear Medicine
- Part Number Needed for Ventri and Infinia PaintNuclear Medicine
- Service Note 43378_0 10/02 Sony Printer GESMV File for VisionNuclear Medicine · 43378
- Need Part number for Infinia or VG Collimator PSD micro switchNuclear Medicine
- MG Roll Motor Shaft Disk (2184333) will not remove from old motor shaftNuclear Medicine · 2184333, 2187875
- I need to replace an Xeleris 1.x laptop (IBM A31,or T42), but there are none available.Nuclear Medicine · 5268620, 5219829
- Event Log Viewer creating Dr Watson errorsNuclear Medicine
- Genieacq Dynamic acquisition display stops updating after about 15 minutes into scan.Nuclear Medicine
- Service ISD (Integrated Service Desktop) Account and Training for remote connectivityNuclear Medicine
- Geniacq 4.5 software with I/N type detector scan start time delay function fails to workNuclear Medicine · 5150522
- Need the part number for the Infinia Hawkeye 4 Xray QC Phantom and HolderNuclear Medicine
- Genieacq does not boot into AUI, starts to boot into AUI then comes back (retruns) to login screenNuclear Medicine
- Infinia gantry picture bookNuclear Medicine
- What are the software revisions and patches for - Entegra?Nuclear Medicine
- Infinia Delta and Wye connections for 3 phase transformerNuclear Medicine
- VG/Hawkeye Block DiagramNuclear Medicine
- Intermittently the Hawkeye Daily QC uniformity values for 1 or 2 slices are out of specificationNuclear Medicine
- How is 'pixel size' the mm/pixel value calculated?Nuclear Medicine
- During tomo acquisitions, the system stops intermittently and displays a "discrete acquisition pause" error message.Nuclear Medicine
- Need Infinia Hawkeye 3Com AP 7760 Wireless Unit Install and Replacement and Troubleshooting ProceduresNuclear Medicine
- System is getting a "pot and encoder do not match" error when driving radial motion.Nuclear Medicine
- Maxxus has no counts from either detector.Nuclear Medicine
- What does System need in order to run TUNCAL.Nuclear Medicine
- Need part number for VG Bumper - Collimator CartNuclear Medicine
- ACRIQ ACR Jaszczak SPECT Phantom Image Artifacts (Thumbnails)Nuclear Medicine · 16201
- VG acquision not booting Error message - no boot device availableNuclear Medicine
- I have completed the Foreign DB (Picker Direct Connect) configuration, but studies are not listed in the patient selector when I select Picker as the data source.Nuclear Medicine
- Need to know the tube high voltage range for a Hitachi detectorNuclear Medicine
- Need to determine the number of accepted / rejected beatsNuclear Medicine
- When setting up VG acq templates, the ECG signal is required.Nuclear Medicine
- NMIQ Artifact Library Image Artifacts in Hawkeye X-Ray Images (Thumbnails)Nuclear Medicine
- NMIQ Artifact Library Image Artifacts in Miscellaneous (Other) Image Artifacts (Thumbnails)Nuclear Medicine
- NMIQ Artifact Library Image Artifacts in SMV Series Cameras (Thumbnails)Nuclear Medicine
- NMIQ Artifact Library Image Artifacts in Ventri Series Cameras (Thumbnails)Nuclear Medicine
- Xeleris HP XW6200 beeps an errcode on bootupNuclear Medicine
- VGH Whole Body images appear elongated (stretched)Nuclear Medicine
- During boot of Infinia NWSERVER process is using all the CPU timeNuclear Medicine · 100008553
- ACR SPECT phantom images show Ring ArtifactsNuclear Medicine
- Norton Anti-Virus 2005 identifies the Infinia Software as a virusNuclear Medicine
- Seeing message 'ALERT!Nuclear Medicine
- Need part number for HP-XW5000, XW4100, XW6200 or XW6400 computer for Xeleris workstationNuclear Medicine
- Part Number Needed for Xeleris 2.1220 SoftwareNuclear Medicine
- ACR SPECT phantom images show Poor Resolution and ContrastNuclear Medicine
- Need part number for MPR MPS - Surge Suppressor (MOV)Nuclear Medicine
- ACR SPECT phantom images show Poor Contrast and/or Center ArtifactsNuclear Medicine
- Need instructions on how to install license's from eFlextrial websiteNuclear Medicine
- ACR SPECT phantom images are Blurry or FuzzyNuclear Medicine
- Need information for CD Archiving on the EntegraNuclear Medicine
- Network transfer (data send) during Direct Connect from ADAC Pegasys to Xeleris indicates completed but data does not appear in patient listing.Nuclear Medicine
- ACR SPECT phantom images show a Hot Perimeter (edge)Nuclear Medicine
- Getting error 144 velocity test fail axis Lateral.Nuclear Medicine
- MPR/MPS:Genieacq not booting to Login Screen hangs after message "Warning: Reset_cardNuclear Medicine
- Entegra application slow downNuclear Medicine
- Infinia getting gantry Error # 170 CLC NOT IN STOP MODE AXIS = $ , no motionsNuclear Medicine
- MG/MC/Myosight, No motion on Radius 1, Radius 2, table vertical and table lateral.Nuclear Medicine
- Part number needed for Millennium Collimator Cover and PSDNuclear Medicine
- Xeleris local database shows no patients listed on data management screenNuclear Medicine
- Maxxus gantry hitting the axial limit switch.Nuclear Medicine
- Maxxus gantry/table, no motions on any axis, only following errors.Nuclear Medicine
- Ventri Daily QC flood abnormal, tube or hour glass patternNuclear Medicine
- Maxxus gantry will not come out of standby and allow the computer to power up.Nuclear Medicine
- Maxxus gantry dropouts, CGS is suspended while the system is idle.Nuclear Medicine
- Unable to change the date on the Maxxus gantry software.Nuclear Medicine
- VG Autosend Config lost after rebootNuclear Medicine
- eLicense tool can not generate option licensesNuclear Medicine
- Hawkeye 4 X-Ray scan does not start, only see Wait... message, but scan never continuesNuclear Medicine
- VG detector HV does not change peak when calibrating systemNuclear Medicine
- System loses calibration numbers all of a sudden and then prompts to recalibrate system.Nuclear Medicine
- Millennium CSE Detector communication error after replacing cable chainNuclear Medicine
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