GE Nuclear Medicine — field troubleshooting
3,436 field-service issues · page 7 of 43
Symptom, error message and equipment context for each GE Nuclear Medicine issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- After loading Genieacq patches, during LFC, system no longer boots.Nuclear Medicine · 22693386
- FMI 40772 Software Ver. 6.0 for Varicam/Millennium VG, Hawkeye and Discovery VH Systems plus Mechanical Hardware UpgradeNuclear Medicine · 40772
- Need to know the resistance of the Ventri detector PM tube HV stringNuclear Medicine
- MG Gantry starts to shake or vibrate (sometimes makes noise) and stops with a following error during High speed cardiac motionNuclear Medicine
- Millennium MG Gantry in collision state, No motion.Nuclear Medicine
- Roll motion position intermittently does not keep calibrationNuclear Medicine
- ABC option not communicating with Genieacq.Nuclear Medicine
- Table Alignment File not found for st_align procedure.Nuclear Medicine
- Need torque specification for the lead screw nut on the Infinia (ASM001485 IN OUT GEAR MOTOR) radial drive gear assemblyNuclear Medicine
- Service Note 43808_1 Oct/08 Ventri Table Right Rubber Wing (finger guard) P/N 5248461Nuclear Medicine · 5248461, 43808
- Need part number for the Infinia Lubrication (Grease) KitNuclear Medicine
- Need the Certificate of Complaince (Medical Device Evaluation) for the Millennium MG gantryNuclear Medicine
- Need part number for the Infinia Hawkeye 4 DAS Power SupplyNuclear Medicine
- During Infinia Hawkeye 4 Upgrade, CT Scale alignment after passing air table creation and x-ray cor.Nuclear Medicine
- Need to adjust the DAS Power Supply on the Infinia Hawkeye 4Nuclear Medicine
- How to load / reload Hummingbird Exceed on Xeleris (Where is Humminbgird Exceed?)Nuclear Medicine
- Acquisition Data Base Status % pie chart indicates that the database is fullNuclear Medicine
- MPR/MPS Gantry will not calibrate.Nuclear Medicine
- IBACQ Detector peaking 12 kev highNuclear Medicine
- Millennium CSE Detector flood image shows tube grid pattern artifactNuclear Medicine
- I need a part number for the MG High energy pinhole collimator Aperture Plastic CoverNuclear Medicine
- How to display the genieacq network informationNuclear Medicine
- I need the Certificate of Compliance for the Ventri Imaging SystemNuclear Medicine
- Need part number for the left and right locking plate assemblies on the MG collimator cartNuclear Medicine
- Where do we find the preventative maintenance schedule for a Ventri?Nuclear Medicine
- MG/MC/Myosight COR Center of Rotation Calibration is failing X axisNuclear Medicine
- Need part number for Infinia / VG Patient Whole Body Restraint StrapsNuclear Medicine · 212004100
- Service Note 43673_1 Oct/08 DST-XL and I-Series Angulation Mechanics ReplacementNuclear Medicine · 43673
- No table motion from the Infinia acquistion protocols.Nuclear Medicine · 6339446, 6339441
- Service Note 43807_1 Oct/08 MPR Pitch Actuator ReplacementNuclear Medicine · 43807
- Service Note 43806_1 Oct/08 New Monitor for Xeleris WorkstationsNuclear Medicine · 43806
- Service Note 43737_1 Sep/08 Deinstallation of MG/MPR/MPS/MyoSight SystemNuclear Medicine · 43737
- Gantry error 70 Slip Ring error message when powering up GantryNuclear Medicine
- MG/MC/Myosight Hand controller not responding or fails intermittentlyNuclear Medicine
- I need the Users Manual on the Ideal SureTest Circuit Analyzer.Nuclear Medicine
- How do I setup or change the Debug Flag for an Entegra Problem ReportNuclear Medicine
- Ventri Image Appears to be Missing TubesNuclear Medicine
- ECToolbox processed data sent to other Dicom Station is substituting Stress Summed images into Stress SA Gate_1Nuclear Medicine
- Need clarification on replacing Infinia/VG older version Rotor Power Supply (part numbers 2199397, ASM001084, and/or ASM001393) with newer version Rotor Power Supply (part number 5182159).Nuclear Medicine · 2199397, 5182159
- Infinia Error "Failed to start ECG Device".Nuclear Medicine
- How many licenses come with the Evolution for Cardiac Site License option (S8005YB)Nuclear Medicine
- Millenium MG Pinhole Collimator is not in Imaging System Service Manual parts breakdownNuclear Medicine
- Unable to display patient data and unsuccessfull transfer of patient dataNuclear Medicine
- Intermnittent VG gantry Error 41 5v Power Failure, but all is OK after doing GresetNuclear Medicine
- VGH system no gantry motions error Error # 76 Drivers Voltage Test C.W.D.T. activated Voltage DisconnectedNuclear Medicine
- Service note 43784_1 Aug/08 Ventri New RCU Spiral Cable (New RCU P/N 5265970)Nuclear Medicine · 5265970, 43784
- Need part number for DSX / DS7 hand control without the cableNuclear Medicine
- Infinia Hawkeye scan, typically with rotation, would generate error 70 (slip ring error).Nuclear Medicine
- Genieacq Dicom Worklist fails when using October 31 for dateNuclear Medicine
- Infinia Querying the studies from a HIS/RIS server (MWL) returns no entries, although all the MWL settings have been correctly configuredNuclear Medicine · 13087532, 13143771
- Service Note 43803_2 Nov/08 MG IPS Fan ReplacementNuclear Medicine · 43803
- Need to know what Software Version of Cedars QPS/QGS is installed with Xeleris 2.0 (optional package)Nuclear Medicine
- Need to know what release the optional H2600WE Cedars Blood Pool Gated Spec (BPGS) software is on Xeleris 2.0Nuclear Medicine
- What is the AntiVirus software compatability for Windows OS based Nuclear cameras and workstationsNuclear Medicine
- Service Note 43798_1 Jun/08 VentriNuclear Medicine · 43798
- Infinia gantry no motin on radial 1 or 2 axis, gives error 167 other Radial axis motion is normalNuclear Medicine
- Infinia GDU Display “second limit switch pressed, axis=Rad 1, and Lateral Motion does not workNuclear Medicine
- Need the part number for the Infinia/VG table up down opto sensor flagNuclear Medicine
- Infinia intermittent gantry error # 101, occured at noon (12’ o'clock) gantry motion failed in L modeNuclear Medicine
- Infinia Collimator Cart release lever difficult to operateNuclear Medicine
- Infinia has no power to acquisition computer or monitor, gantry has power and is not in standby, GDU active.Nuclear Medicine
- Infinia Hawkeye 4 X-Ray QC Uniformity Test Failure, slice 3 and 4 artifact (Failing ROI Parameter)Nuclear Medicine
- Infina not responding to contour PSD test, no response.Nuclear Medicine
- Infinia II FDG Coincidence Rate is UnstableNuclear Medicine
- Affter Infinia Hawkeye 1 upgrade to Hawkeye 4, X-Ray scan fails to start, but diagnstics passNuclear Medicine
- After inital power on MG Gantry, found Gantry would rotate only a few degrees, then motion stopped, then no axis can be moved.Nuclear Medicine
- Millennium MPR/MPS Gantry and Table some axises can not be moved by HHCNuclear Medicine
- Infinia/VG table is all the way down and has activated the second limit switch, getting error 153 on table height axis 9Nuclear Medicine
- Service Note 43822_1 Nov/08 Ventri Rotation Position Envelope ErrorNuclear Medicine
- Service Note 43804_1 Aug/08 Infinia Max Spits Reached ErrorNuclear Medicine · 02768
- Need part number for Infinia Pinhole collimator Aperture Plastic CoverNuclear Medicine
- Millennium MG Motion failure when trying to move to cardiac positionNuclear Medicine
- VG Swivel motion fails with error 167Nuclear Medicine
- Millennium MPR/MPS Pitch axis fails to move or moves incorrectlyNuclear Medicine
- Red LED on Millennium HHC does not go out, system is not clearing collisionNuclear Medicine
- Need to know the torque setting for securing detector tub to gantry on 12 bolts (70 nm)Nuclear Medicine
- Service Note 43767_A Nov/08 Ventri Collimator T-Handle As Spare Part 5248936Nuclear Medicine · 5248936
- Part number needed for Infinia Nuclear Detector replacementNuclear Medicine
- FMI 40814A_2 Infinia II XW4000 ReplacementNuclear Medicine · 40814
- FMI 40816_1 Infinia Table Brain SaggingNuclear Medicine · 40816
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