GE CT — field troubleshooting
9,672 field-service issues · page 119 of 121
Symptom, error message and equipment context for each GE CT issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- LightSpeed 4.X - GRECT · 230019002, 230011074
- Lightspeed 1.X - OctaneCT · 200352903
- Lightspeed 1.X - OctaneCT · 230000065
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT · 16027
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT · 260006823, 18729
- 93306 LightSpeed 5.XCT
- Auto Ma is not working even though it is turned on in the protocol.CT
- LightSpeed 4.X - GRECT
- LightSpeed 5.X (60kW)CT
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT · 200002751
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT · 260134729, 260134714
- Replace 2258540 collimator z-axis optical sensorCT · 186403, 186507
- Table would not move until the system is rebootedCT
- Gantry Control Panel not working.CT · 182418, 50515
- BrightSpeed HPower or Delight HPowerCT · 290009018, 290009015
- 93423 LightSpeed 4.XCT · 260006813
- Console locked, no mouse movement.CT
- Scanner failed to initiate scanCT · 260118185, 50103
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT
- LightSpeed 3.X (Ultra, Plus, QX/i) - GRECT · 260001049, 50133
- Unable to archive images on the MOD diskCT · 10033
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT
- Scanning hardware reset failsCT · 244540, 244555
- Customer is unable to archive using 5.2GB 2.6GB or 9.1 GB MOD media WITH error physical media format not supportedCT · 10032
- Scanner Hardware Stopped Scan HEMRC ErrorsCT · 183316, 34867
- Console locked, no mouse movement.CT · 200350158, 1146557352
- LightSpeed 3.X (Ultra, Plus, QX/i) - OctaneCT
- The internal overhead laser alignment light does not come but the gantry moves to position.CT · 186387, 186306
- The scanner locks up during scanningCT · 88985140
- 93762 LightSpeed 4.XCT · 182119
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT · 245190
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT
- Time Drift: Remove the adjtime file to correct the time drift issue for systems running 06MW29.7 softwareCT
- Exam/Series/Image did not show up in the Patient ListCT · 200000436
- No images are coming up in AutoView and Missing images in exam.CT
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT · 200501531
- Lightspeed 1.X - OctaneCT · 200002352, 230011004
- System takes a scout but the tech cannot see it in ExamRx.CT · 200502013
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT · 200002712, 200002714
- Cannot remove exams in image works and received no errorsCT · 16047
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT · 260134703, 903212
- HiSpeed QX/i - OctaneCT · 182884, 16417
- Scanner hardware faultCT · 230017082, 394680
- 94300 BrightSpeed 4/8/16CT · 260115236, 17521
- Unable to network to any destinationCT
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT · 230000065, 230000069
- 94362 BrightSpeed 4/8/16CT · 260118243
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT · 200002372, 200002301
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT · 260116316, 50119
- HiSpeed Dual, ProSpeed FII SeriesCT
- LightSpeed 5.X (60kW)CT · 230017088, 50019
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT
- LightSpeed 2.X (Plus, QX/i) - OctaneCT · 260002447, 50043
- Cradle position would not zero outCT · 184823
- 94510 LightSpeed 2.XCT · 10174
- LightSpeed 4.X - GRECT · 290009007, 138735391
- Scanner Hardware Stopped Scan DURING axial scanning with error 260118275 Tube casing temerature has exceeded 92 degree CCT · 260118224, 10105
- BrightSpeed HPower or Delight HPowerCT · 290009013, 290012004
- HiSpeed QX/i - OctaneCT · 230006506, 11433
- LightSpeed 4.X - GRECT · 230000895, 50002
- Lightspeed 1.X - OctaneCT · 43397
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT · 290012013
- LightSpeed 3.X (Ultra, Plus, QXi) - OctaneCT · 230019002, 245047
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT
- LightSpeed 4.X - GRECT · 260007774, 260007768
- LightSpeed 3.X (Ultra, Plus, QX/i) - OctaneCT · 183126, 15769
- Table will not drive in any direction.CT · 185122, 182407
- 94831 LightSpeed 4.XCT · 185109
- BrightSpeed HPower or Delight HPowerCT · 290010005, 290009015
- Collimator/DAS reset failedCT · 260001022, 34949
- LightSpeed 5.X (60kW)CT · 244642, 244540
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT · 260111021, 2256730
- Step and Shoot (SmartStep) hand controller not functioningCT · 200109133, 182701
- 94887 LightSpeed 2.XCT · 260001006, 50015
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT · 260122022
- How to pull raw data file from a Hispeed YMS to your laptopCT
- LightSpeed 2.X (Plus, QX/i) - OctaneCT · 10102
- Lightspeed 1.X - OctaneCT · 183185, 65001
- LightSpeed 7.x (VCT, VCT Select, Pro32)CT · 260132451, 290012000
Full cause & resolution for every GE CT issue
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