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GE Healthcare · CTLightSpeed182119

93762 LightSpeed 4.X

Symptom

Applications would not auto-start with SBC communication failure. See LD for details Applications would not auto-start with on screen warning "can't connect to SBC".

Error message

Error: 182119 LAN Watchdog TIMEOUT for the SBC. See Long Description for more details Sun Sep 17 10:24:42 2006 Error: 182119 Host: STC Process: Master Exc Handler File: exm_lan_wdog.c Line: 556 Function: No System Function Reported Scan: 0/0/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 10:24:20:560 Log Series: 37 LAN Watchdog TIMEOUT for the SBC. HW/SW Error: Did not receive LAN watchdog message.

Applies to

Models
LightSpeed
Product
LightSpeed 4.X - Octane sw_version: 405I.2_H4.0M5 LightSpeed 4.X - Octane Gantry Model # 2339985 Console Model #'s 2341923 and 2341923-2(D3D) check_config shows LightSpeed 16 / LightSpeed 16 Product: LightSpeed16 sw_version: 405I.2_H4.0M5 or newer machine_type: Octane host_id: 3232297858 tube_type: 15 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
Component
2197229-5 ETHERNET SWITCH, 8 PORT used in 1X/2X/3X/4X GOC1/GOC2 See long description for more details Part #: 2197229-5 Part Type: GP CONSUMABLES Part Weight: 1.94 LBR Repairable: No Returnable: No Hazardous Material: N Description: ETHERNET SWITCH, 8 PORT FRU: Yes Status: Orderable Comments: FLS - ETHERNET SWITCH, 8 PORT. ADDEDPER PCN 220607. REPLACES P/N 2197229-3 AND -4. USE EXISTINGSTOCK FIRST. MS20544, 8/15/02.
Area
CT

Full cause & step-by-step resolution

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