Scanning hardware reset fails
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 244540 Scan Seq Id: 0 Immediate Request cannot be honored since the firmware is in the DOWN state See Long Description for complete error Sun Sep 26 08:36:46 2004 Error: 244540 4 000ctge04 fwmgr FwMgrEventHandler.c 1517 Running diagnostic: Scan Data Path Functional Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 Immediate Request cannot be honored since the firmware is in the DOWN state Error: 244555 The OBC controller has failed to reset See Long Description for the full error Error: 244555 Host: ct01_sbc Process: fwmgr File: HwSetUp.c Line: 724 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 The OBC controller has failed to reset. Error: 245011 The firmware wasn't available when a scan request was received See the LD for the full error code Error: 245011 The firmware wasn't available when a scan request was received 1096187806 2 1 Sun Sep 26 08:36:46 2004 245011 4 000ctge04 scanmgr validate_request.cxx 320 Running diagnostic: Scan Data Path Functional Function: System Control : Scan Control Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 The firmware wasn't available when a scan request
Applies to
- Models
- HiSpeed
- Product
- HiSpeed CT/i 4.X HiSpeed CT/i 4.x with Zeus HSA Gantry and SGI Indigo Console HiSpeed CT/i with:HSA GANTRY CT/I (RHAPSODE) CONSOLE (Indigo Computer) Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2143147 KV BOARD T3202HK 2143147 KV BOARD T3202HK 2143147 KV BOARD Part #: 2143147 Part Type: GP REPAIRABLES Part Weight: 1.81 LBR Repairable: Yes Returnable: Yes Hazardous Material: N Description: KV BOARD FRU: Yes Status: Orderable
- Area
- CT
Full cause & step-by-step resolution
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