What is Agfa CT error code HC11241?

Sorter exit sensor S27 triggered by residual jammed film at startup. It is reported by the Output Sorter Module on DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems. Severity: Alarm; subsystem: Output Sorter Module — Entry/Exit Sensors.

AlarmOutput Sorter Module — Entry/Exit Sensors

HC11241 — Sorter exit sensor S27 triggered by residual jammed film at startup

Agfa CT error code, reported by the Output Sorter Module.

What HC11241 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC11241 indicates: Sorter exit sensor S27 triggered by residual jammed film at startup. The code originates in the Output Sorter Module — Entry/Exit Sensors section of the Output Sorter Module. Severity level alarm (Alarm).

Reported action: Check the sorter section and clear the film jam; if it keeps recurring, look for mechanical blockage of the sheet transport and for broken or misaligned sensors..

Raised on the Drystar 5500/5503 output sorter module during printer startup/initialization or the empty-check procedure, when sorter exit sensor S27 is triggered by a film jammed and still residing in the sorter section. Related to HC11239 (entry sensor S25) and HC11240, the continuous-activation variant of this same exit sensor.

Full troubleshooting for HC11241

The complete diagnosis, cause tree, and step-by-step remedy for the Output Sorter Module — Entry/Exit Sensors subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Output Sorter Module — Entry/Exit Sensors codes

HC10823Sorter exit sensor S27 not connected or malfunctioning HC10831Sorter entry sensor S25 not connected or malfunctioning HC10832First output tray position sensor S31 not connected or malfunctioning HC10833Second output tray position sensor S30 not connected or malfunctioning HC10834Third output tray position sensor S29 not connected or malfunctioning HC10835Fourth output tray position sensor S28 not connected or malfunctioning HC11239Sorter entry sensor S25 triggered by residual jammed film at startup HC11240Sorter exit sensor S27 stuck on (continuous activation) at startup

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Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.