AlarmOutput Sorter Module — Entry/Exit Sensors

HC11240 — Sorter exit sensor S27 stuck on (continuous activation) at startup

Agfa CT error code, reported by the Output Sorter Module.

What HC11240 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC11240 indicates: Sorter exit sensor S27 stuck on (continuous activation) at startup. The code originates in the Output Sorter Module — Entry/Exit Sensors section of the Output Sorter Module. Severity level alarm (Alarm).

Reported action: Check the sorter section and clear the film jam; if it keeps recurring, look for mechanical blockage of the sheet transport and for broken or misaligned sensors..

Raised on the Drystar 5500/5503 output sorter module during printer startup/initialization or the empty-check procedure, when sorter exit sensor S27 stays continuously activated because a film remained at its location. Related to HC11239 (entry sensor S25) and HC11241, the dynamic-trigger variant of this same exit sensor.

Full troubleshooting for HC11240

The complete diagnosis, cause tree, and step-by-step remedy for the Output Sorter Module — Entry/Exit Sensors subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Output Sorter Module — Entry/Exit Sensors codes

HC10823Sorter exit sensor S27 not connected or malfunctioningHC10831Sorter entry sensor S25 not connected or malfunctioningHC10832First output tray position sensor S31 not connected or malfunctioningHC10833Second output tray position sensor S30 not connected or malfunctioningHC10834Third output tray position sensor S29 not connected or malfunctioningHC10835Fourth output tray position sensor S28 not connected or malfunctioningHC11239Sorter entry sensor S25 triggered by residual jammed film at startupHC11241Sorter exit sensor S27 triggered by residual jammed film at startup
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Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.