GE Nuclear Medicine — field troubleshooting
3,436 field-service issues · page 9 of 43
Symptom, error message and equipment context for each GE Nuclear Medicine issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Millennium gantry Table Laterals and Radial 2 motions not calibratingNuclear Medicine
- Discovery NM 530c/570cNuclear Medicine
- Need part number for Xeleris DVD RAM driveNuclear Medicine · 5166369, 2374286
- Artifacts that look like white dots while processing gated studies from a Millennium GenieacqNuclear Medicine
- Genieacq CUA results screen uniformity correction date listed is not when was last acquired.Nuclear Medicine
- IPS Power Supply PCA000416 replaced, but now BE6 connector does not fitNuclear Medicine · 2184461, 40714
- One particular Patient will not transfer from Genieacq to Workstation or PACS - all other Transfers are OKNuclear Medicine
- Genieacq Error Log Overview (/usr/adm/pcacq_errors)Nuclear Medicine
- Commonly Used Nuclear Medicine IsotopesNuclear Medicine
- Ventri gantry system will not rotate detectorsNuclear Medicine
- I131 energy peak on CSE Detector is at 300kev instead of 364kev and Ga67 peaks look OK.Nuclear Medicine
- How to use the Windows Event ViewerNuclear Medicine
- I need a part number for the main table cable of the Millennium MG three axis patient tableNuclear Medicine
- Monitor image display color incorrect, distorted or missing part of image screen.Nuclear Medicine
- Gantry display has message "Avoid key Activation" Cannot get past this point, no gantry operationNuclear Medicine
- How to capture a network transaction with XELERIS, Ventri or INFINIA in case of problematic transferNuclear Medicine
- Need BIOS version for Xeleris T-42 IBM laptopNuclear Medicine
- Customer cannot find where Genieacq patient data was stored, knows when was acquired but does not see in patient files.Nuclear Medicine
- Need part numbers for the Starcam Polestar vintage front end boardsNuclear Medicine
- Need part number for Patient Table Matress Pad for Scintibed IINuclear Medicine
- Ventri NM Daily QC fails.Nuclear Medicine
- Attempting to process or display patient studies with ECToolbox on Xeleris 2 causes the Xeleris application to crash.Nuclear Medicine
- How to extract sensors readings from the Infinia or Ventri SyslogNuclear Medicine
- Error #79 occurs, and is not able to be reset with a GRESET.Nuclear Medicine
- Millennium MPR/MPS gantry fails to initialize roll motion, rotates to end limit and fails with error 15.Nuclear Medicine
- Where can I find the illustrated Parts Catalog for Millennium VG/ VariCam and Discovery VHNuclear Medicine
- System has suffered a Security Incident, Hacked, or Infected by a VirusNuclear Medicine
- On Genieacq Not able to find patient when query Worklist by NM modality and assession numberNuclear Medicine
- Xeleris software 2.1517 changes in Archiving to DVD+/-R/W optionNuclear Medicine
- Genieacq EDI system not acquiring ECG triggers during a gated cardiac scanNuclear Medicine
- FMI 40731_0 Jun/02 WHOLEBODY AUTOCONTOUR PROTOCOL (DST-XL, DST-XLi, DSXi)Nuclear Medicine · 40731
- Can not perform Iter calibration on Infinia I station after changing computer platform to the XW4600 with FMI 40814ANuclear Medicine
- Ventri has multiple DIB, GCU and Low Level Communication ErrorsNuclear Medicine
- After pressing <SET> on the RCU, Infinia Gantry motion fails to move to selected home positionNuclear Medicine
- Service Tool - Part number is needed for the Infinia X-Ray Generator Lifting KitNuclear Medicine
- Unable to read Entegra CDs on XelerisNuclear Medicine
- Infinia Error #145 on swivel axis (axis 6) during geometry change.Nuclear Medicine · 212001697
- Infinia Hawkeye 4 will not complete X-ray to NM Registration Calibration.Nuclear Medicine
- Ventri bar phantom QC acquisition, not able to start scan, no counts, no imageNuclear Medicine
- DVD-RAM's fail to initialize in XelerisNuclear Medicine
- No radial motion on Ventri User message Internal motion software error Cannot perform next step because automatic mode is disabledNuclear Medicine
- Ventri Edit Study screen shows Patient Weight value different then when New Study was enteredNuclear Medicine
- Need part numbers for Infinia Hawkeye 4 CAT5 cables from the Acquisition PC to the DAS (HIB)Nuclear Medicine
- The Infinia acquisition software reboots when the table is driven at high speed and the NORAV gating device is connected to the multiport com boardNuclear Medicine
- Infinia Hawkeye 4 does not transfer all scans in a study to Xeleris via Auto Send.Nuclear Medicine · 123142848
- Gantry error 70 Slip Ring error message when powering up GantryNuclear Medicine
- Infinia displays a pop-up window with error message "ECG device setup failed" when a gated acquisition is appliedNuclear Medicine · 11760
- Optima System no motions with hand controllerNuclear Medicine
- Infinia Intermittent hot pixels on image, somewhat random position but concentrated in the lower centerNuclear Medicine · 212002357
- Service Note 43747_1 Sep/08 Infinia P CAD and P DOC Timing Improvement in CODE AcquisitionsNuclear Medicine · 43747
- Service Note 43786_1 Sept/08 New Spare Part for Table Coupling 5262751Nuclear Medicine · 5262751, 43786
- Millennium 3-axis patient table will not move in or out, all the way extended or retracted.Nuclear Medicine
- Unable to send a few patients from Xeleris to Axis computer (dicom station) other patients transfer without issueNuclear Medicine
- During software load of 2.1517 M4 Xeleris software unable to locate the help files CD for loadingNuclear Medicine · 5330656
- When ordering the FOX board the part switches up to a combined FOX/POP board upgrade kit UGP001524Nuclear Medicine
- FMI 40819_3 Ventri Fix for ITRAK #13194851 Patient Hand Injury - Customer Letter 5330579-1EN Ventri Patch 1.004.040.14Nuclear Medicine · 13194851, 5330579
- Varying Lines and small curved shaped artifact in the VGH daily X-ray QC imageNuclear Medicine
- Need the part number for the Infinia vertical table motor.Nuclear Medicine
- Service Note 43828_1 Jan/09 Xeleris Software Update 2.1517Nuclear Medicine · 43828
- Arched Line artifact on VGH X-Ray Daily QC imageNuclear Medicine
- Need to report a missing part for an equipment delivery (Installation) (EDQ).Nuclear Medicine
- Part number required for the 2 GB memory upgrade for the Dell Precision 330 eNTEGRANuclear Medicine
- How to upgrade an Infinia I system to Infinia II.Nuclear Medicine
- Service Note 43833_1 Jan/09 MS Security Patch MS08-067 and Apache Server Version 1.3.37Nuclear Medicine · 43833
- Part number required for the plungers used in the Millennium MG ABC armsNuclear Medicine
- Need part number for Infinia II RCU HOLDERNuclear Medicine
- Need Part Number For MPR/MPS New Style 90 Degree Pitch ActuatorNuclear Medicine
- How to Free-Up space on Genieacq Disk Space IndicatorNuclear Medicine
- Windows Printer does not work when logged in as Xeleris User modeNuclear Medicine
- Genieacq Supermicor PC will not boot AUI but would fail with error PR server License failing to validateNuclear Medicine
- Need part number for Infinia II Gantry Display Unit (GDU)Nuclear Medicine
- Millennium CSE detector shows hot streak in imageNuclear Medicine
- Service Note 43722_3 Mar/07 GenieAcq Daylight Saving Time (DST) ChangeNuclear Medicine
- Infinia gantry will not change from L mode to H mode (GDU display stuck in a loop)Nuclear Medicine
- Which tubes in the Millennium CSE detector (genieacq systems) detector have paint on them?Nuclear Medicine
- Genieacq DICOM Modality Worklist (MWL) query is not retrieving tasksNuclear Medicine
- Service Note 43812_1 Mar/09 VERTEX 12’’ P-Scope for DS7/DSX CamerasNuclear Medicine · 43812
- During Infinia II Hawkeye scan, the system stops with an AIA 6100 error on the GDUNuclear Medicine
- Unable to locate how to perform COR in cardiac mode on MG/MC/Myosight camera.Nuclear Medicine
- Ventri will not display R-wave on acquisition monitor with Norav F7 trigger device installedNuclear Medicine · 5326083
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