GE Healthcare · Nuclear MedicineInfiniaXeleris

Infinia Hawkeye 4 will not complete X-ray to NM Registration Calibration.

Symptom

Infinia Hawkeye 4 will not complete X-ray to NM Registration Calibration. Fetching processed results of the calibration scans from Xeleris fails. Infinia Hawkeye 4 will not complete X-ray to NM Registration Calibration. Fetching processed results of the calibration scans from Xeleris fails.

Error message

Unable to fetch results from Processing station Unable to fetch results from Processing station. See Long Description for additional error information. Here is an example of the warning message logged in the PEFApp log when fetching the processed results fails: 14:40:41 WARNING = Warning in PEFApp in Class WindowsFileAccessor.java:43 - WindowsFileAccessor:get()- could not create local file: d:\Infinia\qc\reports\registration_log\Infinia/Hawkeye_XrayRegistration_493_20090130_204418_LEHR.txt

Applies to

Models
Infinia, Xeleris
Product
Infinia HE4 Infinia II Hawkeye 4 & Infinia II GP (Infinia running Windows XP software)
Software
Infinia II Hawkeye 4 & GP 2.104.119.* Infinia II Hawkeye 4 & GP 2.104.119.* 2.104.119.13 Part Number 5305713
Component
*Software Software Software
Area
Nuclear Medicine

Full cause & step-by-step resolution

The complete cause analysis, the step-by-step remedy for this GE Healthcare Nuclear Medicine issue are available to FSELIB subscribers — re-authored, web-first, searchable.

Start free trialSign in

7-day free trial · no credit card required

Related GE Healthcare Nuclear Medicine issues