GE Healthcare CT error codes
111 GE Healthcare CT error codes — each with its meaning, severity, and the subsystem that reports it, plus a link to the full service procedure.
Table / Gantry · 1
LS2002 Software · 1
Gantry High Voltage Generator · 3
OCTANE Computer · 1
ICE Chassis · 3
Scan Data Acquisition (SDAS) — Data Disk · 2
SDAS (Scan Data Acquisition) · 1
Table/Gantry — OBC Firmware · 2
DAS (Data Acquisition System) · 2
Scan Data Disk (SCSI) · 1
CT systems · 68
005000DAILY IQ CHECK THRESHOLD FAILURE10032Cannot Archive10102Corrupt media appears in message box Cannot attach MOD for archiving10191MOD Save or Restore functions fail11002Cannot network / transfer images15000MRIQ Shading in Images17939Exposure Interlock aborted scanning18763Scanner Hardware Fault with high voltage spits25088Image reconstruction failures34866Scanner Hardware Stopped Scan HEMRC Errors50001Scanner Hardware Stopped Scan50003Scan hardware Stopped Scan with Taxi data violation errors50029A pink Attention box pops up during Fast Cal saying there is a problem with the DAS/Detector50108Scanner Hardware Stopped Scan with Tube casing temperature has exceeded 92 degree - document in RFS50238No flashing eights on gantry display and Scanning hardware reset failed75000Grinding noise coming from the table while driving cradle in or out Table may move slower than100000Cradle / IMS on GT1700 / GT2000 would not advance from home and makes grinding noise178568Scanning HW reset fails to reset OBCR182209Cradle will move a few inches and stop Cradle will move in a few inches and stop182408Table will not move up especially when in full down position182825Scanner hardware reset and flash download fails182902Table will not move183289Scanning aborted with unexpected Loss Of High Voltage244518NO flashing eights when hardware reset attempted244520Hardware reset fails with Laser indicator flashing on the Gantry Display board244584Unable to scan with a message on screen that says Collimator/DAS reset failed244629Scanner hardware stops scan and lost communication with TGP LAN Watchdog244633The table is frozen will not move THE TABLE IS FROZEN/WILL NOT MOVE THE TABLE IS FROZEN/WILL NOT244634Attention The Scanning Hardware is not available Please245207Invalid or mistached DAS type messages appear when tube warm up is attempted960822CTx00088 Proactive svc call by PDS200000416Will not scan with Not enough image space exists Please remove images200000423Images fail to display and recon shutdown200002352Applications software fails to boot up as it fails to initialize tube cooling library200002357Applications software fails to boot up completely and automatically shuts itself back down200002372System will not stay up in applications and shutsdown200107023Scanning aborted with out of memory for scan files200109012Unable to scan axial or helical system cannot allocate image space as one chunk200352903Reconstruction Error detected during boot-up - reconSelftest Reconstruction Error detected during200352906Recon self test failure on boot up200900025Connect Pro Modality Work List will not update210000426Scanned images display in ExamRx viewports but not in Image works and prospective recons failed230000065Scanning aborted with Buffer overrun detected during scan data transfer230006530Multiple recon retries and suspended images during an exam230017801Collimator calibration drift check has failed Cal will continue with the next step - FPA Check230017812Collimator Cal fails in fastcals230019002Scan hardware Stopped Scan with scan data errors230023033Fastcal fails the mylar window check230023046Fastcal is failing with beam obstructed errors260001049Scan aborts WITH Communications with the CCB sub-system has not been established260003141Scan hardware Stopped Scan with collimator errors260005510Scanner shuts down on its own during scanning260006823Gantry rotates but system will not scan260007391Scan hardware Stopped Scan with DAS power errors260007457Scan hardware Stopped Scan with beam tracking errors260101008Hardware reset fails with ORP to CCB DCB or Jedi communication errors Hardware reset fails with ORP260107204Gantry does not rotate Customer noticed that260107236Scan hardware Stopped Scan with Axial Errors260116313Tech received a system level error pop up during fastcals Tech received a Critical software failure260118185CTx00188 Proactive svc call by PDS CTx00188 Proactive svc call by PDS This Issue was detected by260118192Scanner Hardware Stopped Scan with open filament error in log Scanner Hardware Stopped Scan with260125005Gantry shutdown itself for 1 minute and then reset on its own GANTRY SHUTDOWN ITSELF FOR 1 MINUTE260132912Customer can not scan with DAS temperature errors260134714Table will not move down with tape or touch switch error290009002System fails to reconstruct images290009009Image recon is failing intermittently - document in RFS - critical issue290009015A Pink Pop up message is reported on boot-up that Recon times may be slower - scanning may continue290014004Scanner fails to boot to applications Unable to verify DARC system startup The system will not boot
MR systems · 25
14145Message on screen PRSserver failed to contact printer Message on screen PRSserver failed to contact2218501Unable to Scan With The Download of a Prescribed Series Failed Message2218527Can Not Scan2218537Unable To Scan With Driver Module Errors2218672System Has A Failure That Could Significantly Degrade Image Quality Pop Up Window at End of System2223621Unable to Download or Reset the TPS MGD or ISE Unable to download TPS or ISE or MGD chassis2223817Application Software does not complete the boot process with TPS Download failure2223859Can Not Boot Application Software With VRE Errors2224340Images Are Not Listed In The Browser but are Displayed in Autoview On A Linux HP Computer System2224580Auto and Manual Prescan Fails2224589Auto Prescan Failure2224666Will Not Scan With Patient Comfort Sensor Trip2224725Auto prescan Fails with Signal Too Small message on all coils2224842Table is Getting Stuck and Cannot Move In or Out With Patient2225516Unable to Scan with SSM HV Power Supply Low Errors2228010Array processor AP errors during scanning Scans stop abort with an AP error logged It appears that2244578Will Not Scan with Gradient Errors2244593Unable to Scan with SGA Power Supply UnderVoltage Fault2244851System Will Not Scan With Gradient Amplifier Current Distortion Faults2248602PDU in Stop Mode and TPS Download failure2248650Intermittent Warnings of high Patient Comfort Temperature Readings2252239Fails TPS Reset when booting up to Applications or when Resetting TPS2252301Unable to Scan With Multi Coil Bias Faults2254782Unable to scan with Power Monitor Faults200002368System will not boot to or stay in applications System will not boot or stay in applications