GE Nuclear Medicine — field troubleshooting
3,436 field-service issues · page 36 of 43
Symptom, error message and equipment context for each GE Nuclear Medicine issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Service Tool - Need part number for linearity (spatial) phantomNuclear Medicine
- Service Note 43472_1 Apr/02 GA300-21-5 Corrective Software Patch for GenieAcq for V3.0 Build 16Nuclear Medicine · 43472
- Need part numbers for collision sensor pad for Maxxus collimatorNuclear Medicine
- Torque rating for the crystal frame nut in the Millennium CSE detectorNuclear Medicine
- Infinia or VGH Binding table - Table is hard to move manually in or out of the gantryNuclear Medicine
- Service Note 43722_3 Mar/07 GenieAcq Daylight Saving Time (DST) ChangeNuclear Medicine
- How to initialize an new empty database (Infinia, Ventri, Discovery) if the Database Recovery process does not fully solve a database issueNuclear Medicine
- Service Note 43723_1 Mar/07 Windows NM NT Workstation Products Daylight Saving Time (DST) ChangeNuclear Medicine · 132203
- Service Note 43724_1 Mar/07 Temporary Adjustment of Daylignt Saving Time (DST) on Ventri SystemsNuclear Medicine · 132205
- Service Note 43725_1 Mar/07 Temporary Adjustment of Daylignt Saving Time (DST) on Infinia SystemsNuclear Medicine · 43725
- Starlink Transfers from Polestar to any other system are very very slow using NSND commandNuclear Medicine
- Xeleris will not XT print from SMV camera.Nuclear Medicine
- User canot read SMV AIX Vision MOD (Optical) archived disks from the Powerstation on Xeleris 2.0Nuclear Medicine
- Unable to connect to Task In-Box on remote XelerisNuclear Medicine
- VG Intermittently tube pattern is displayed in part of the image on only one detector.Nuclear Medicine
- Second acquisition after starting AUI causes Genieacq to lock up image display blanks out with message "Loading calibration data", counts continue to update.Nuclear Medicine
- SMV DS Camera Touch screen calibration giving a divide by zero errorNuclear Medicine
- Optima Floods on Detector 1 look different each day and customer is complaining about an intermittent Y motion shift during Tomo.Nuclear Medicine
- DS small FOV Collimator will not lock on to detectorNuclear Medicine
- Millennium Table longitudinal will not move in or out, error #9Nuclear Medicine
- Need part number for replacement carbon fiber table topNuclear Medicine
- How to replace a gantry process board with 4.0 proms with a gantry process board with 5.0 proms. (SMV_DS7,DSX,and DHD systems gantry process board 796565-2 change out)Nuclear Medicine · 796565
- Need Part Number for MG_MC_MyoSight VG Lock Assy Complete ASM000174Nuclear Medicine · 212010832
- How to change the local IP address on the Xeleris.Nuclear Medicine
- Can not open any aplications when logged into main menu.Nuclear Medicine
- When loading Genieacq software, what Computer Type do you select for the SuperMicro Computer?Nuclear Medicine
- Calibration file and patient database errors during bootup after replacement of MVME 162 CPU on SMV DSTi/XLi cameraNuclear Medicine
- Need to know how to configure collimator ID dip switch settings for Infinia or VGH for all collimator types.Nuclear Medicine · 212019705
- Need to check Dat Tape drive and Media is working prior to loading Software on Genieacq.Nuclear Medicine
- On FMI40525-A, page 14 of 31, the drive size is incorrectly indicated to be 1685 cyl.Nuclear Medicine
- Genieacq not completing collision sensor test when collimator sensor is depressed. (Sensor Test Fails)Nuclear Medicine
- Need part number for VG Acquisition computer Dell 1400SC.Nuclear Medicine
- Need part number for VG collimator cart rear wheel assemblyNuclear Medicine
- Need part number for screws that mount the collimator guide to the detectorNuclear Medicine
- How can I configure the Xeleris TCP/IP network address, subnet mask, or default gateway settings from the command line?Nuclear Medicine
- Infinia service manual instructions for the gantry position during Radial IN/OUT Motor Gear and Brake Replacement procedure is not clear.Nuclear Medicine · 2411012, 212010832
- Part number needed for the MyoSight Table Longitudinal Brake Handle AssemblyNuclear Medicine · 212004100
- No Gantry motions on Ventri via the RCUNuclear Medicine
- AC Starcam Polestar has image artifact that looks like the planet SaturnNuclear Medicine
- Part number is needed for the Millennium_MG_MYO Radial Drive MotorNuclear Medicine · 212004100
- Warning Hawkeye registration values does not exist for a particular collimator and default factory values will be used instead.Nuclear Medicine
- Need Part Number for additional 1GB memory mdule option for Xeleris HP XW6400 WorkstationNuclear Medicine
- Need to know minimum or current software revision for Xeleris HP XW6400 WorkstationNuclear Medicine
- Need part number for Xeleris HP XW6400 WorkstationNuclear Medicine
- Linux Powerstation will not boot.Nuclear Medicine
- Need the part number for the Pioneer optical disk (MOD) drive used in eNTEGRANuclear Medicine
- How to Acquisition Station and Xeleris for Auto-Processing - IGNITE software optionNuclear Medicine
- I need the part number for the optima's hand held controller (HHC)Nuclear Medicine
- How do you delete patients from a workstation's Archive MOD?Nuclear Medicine
- During swivel of VG detector, there is a very tight mechanical bind on the swivel mechanism causing timing belt to fail or jump.Nuclear Medicine
- During system inilialization, Infinia system does not recognize that the PSD's have been pressedNuclear Medicine
- After upgrading Entegra to Xeleris system will not boot Xelers applicationNuclear Medicine · 212010832
- Can not print from DS camera through Powerstation.Nuclear Medicine
- Need the part number for the Infinia Electric Unit (SSR Power Unit Assembly)Nuclear Medicine
- MG gantry roll drive making strange vibrating sound when not movingNuclear Medicine
- Part number requried for Millennium MG Detector fan assemblyNuclear Medicine
- Need part numbers for measuring lables on the Millennium MG/MC/Myosight table top covers.Nuclear Medicine
- Genieacq version 2.5 is not transferring patient data to workstationNuclear Medicine
- Infinia Hawkeye acquisition time was taking about 3 ½ minutes to complete the reconstruction after the last image frame was acquired.Nuclear Medicine
- Need part number for the Infinia Table Locating Pin Floor HousingNuclear Medicine · 212004100
- Need Information on VG acquisitor MAB1, MAB2 and MFB Board slot locations.Nuclear Medicine
- Incorrect voltages measured from roll drive ampNuclear Medicine
- Ventri Table Linear axis automatic motion failed, while manual (RCU controlled) motion is ok.Nuclear Medicine
- How do I get a temporary license from EFlexTrial for my customerNuclear Medicine
- Need to know the name of the file where the genieacq configX settings are storedNuclear Medicine
- I need the part number for the green push button standby switch for the i series Starcam polestarNuclear Medicine
- Need the telephone number to contact Hewlett-Packard (HP) for warranty supportNuclear Medicine
- Need part number for Docking Pin for Infinia II TableNuclear Medicine
- While scanning tall patient on Ventri, unable to reach table longitude position for centering the heart in detector FOV.Nuclear Medicine
- High failure rate of Millenium MG/MC/MYOSITE IPS Power Supply UGP001275 (PCA000416)Nuclear Medicine · 98999, 212005691
- Need part number for Infinia Hawkeye 1 slice entire Detector Assembly.Nuclear Medicine
- Source for Error 120 - Collimator Unlocked message can be from a defective Collimator In Place switch or Cross Bar Close switchNuclear Medicine
- During Infinia boot up,getting an Error 85 on the gantry display.Nuclear Medicine
- Part number is needed for the Infinia Motorized Stretcher Support Harmonica DriverNuclear Medicine · 212004100
- Part number is needed for the Collimator Contact Pin Board on Millennium MG and MPRNuclear Medicine · 212004100
- What are the Xeleris Licenses and Software Option NamesNuclear Medicine
- Customer complains VG Application Protocol Icons disappear from container, for example WB Bone and other are just not there.Nuclear Medicine
- Part number required for the VG swivel motor timing beltNuclear Medicine
- Need part number for yellow vinyl marker tape to identify safe area around the gantry.Nuclear Medicine
- Body Contour failing test for the advance sensors. (Sensors in the ring)Nuclear Medicine
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