GE Nuclear Medicine — field troubleshooting
3,436 field-service issues · page 30 of 43
Symptom, error message and equipment context for each GE Nuclear Medicine issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- New Infinia installation or after changing SEM, during rotation getting Error #21 (Error 21) SOFTWARE FAILURE CONFIG PARAM=$Nuclear Medicine
- Infinia LINDEF parameter of the rotation axis is out side of specified limitationsNuclear Medicine
- Infinia Auto-Body Contouring is disabled by the system once the acquisition is startedNuclear Medicine
- Service Note 43398_0 Dec/02 Addendum to DST-XLi System Guide [for Belgium only]Nuclear Medicine · 43398
- Infinia II Unable to open some protocols (for scan or with Protocol Editor) but able to open some others.Nuclear Medicine · 10401, 11401
- FMI 40699 GenieAcq Backup & Restore Procedure in Preparation for new Dell GX200 Platform - Using FTP for copying to external stationNuclear Medicine · 40699
- How to use FTP and your Service Laptop to Backup and Restore Genieacq configuration dataNuclear Medicine
- Part number required for the VG Non-Hawkeye and Hawkeye Detector Head CoversNuclear Medicine
- Genieacq AUI screen is shifted partly off the screenNuclear Medicine
- PMT Tuning fails on EDI board system.Nuclear Medicine
- Can't login as user service or genieacq, occurs after abnormal computer shutdownNuclear Medicine · 212004014
- Part Number Required for the VG Hand Control Holder (RCU HOLDER ASSEMBLY)Nuclear Medicine
- Gantry display has message "Avoid key Activation" Cannot get past this point, no gantry operationNuclear Medicine
- How to backup and restore Aladdin Protocols on Genie P&R workstation.Nuclear Medicine
- Part number needed for replacement ECG Leads for the Ivy 3000 ECG GateNuclear Medicine
- Part number requried for the Granite (White) Maxxus gantry computerNuclear Medicine
- Millennium MG Center of Rotation (COR) is above specification on Y maximum variationNuclear Medicine
- Powerstation License not valid after new license loaded.Nuclear Medicine
- Ventri failing C.O.R.Nuclear Medicine
- EDI R4.5 build 14 system having intermittent acquisition lock ups or shutdown during scan (Wrong hardware event type software bug)Nuclear Medicine
- Genieacq EUI Automatic Body Contour (ABC) option diagnostics not available, tab is greyed out and will not activate.Nuclear Medicine
- Xeleris or Entegra is missing the start-up icon on the desktopNuclear Medicine
- After Genieacq st_config modification, the system will not transfer to any station.Nuclear Medicine
- Need to know the LED status for troubleshooting the Hawkeye TTH X-ray generatorNuclear Medicine
- Part number required for for Genie P&R HP715Nuclear Medicine
- Part number required for Video "Y" VGA Cable Adapter for HP XW6200 computerNuclear Medicine
- Camera Uniformity Analysis (CUA) QC acquisition fails.Nuclear Medicine
- How to install and uninstall Genieacq Patches.Nuclear Medicine
- Part number required for Infinia or VG Table RulerNuclear Medicine
- What are the specs on the Gamatronic 10 KVA UPS?Nuclear Medicine
- Cannot start Infinia acquisition, error indicating table is going to collide with Pallet support will not clearNuclear Medicine
- Unable to move any motions with Hand controller or from Ventri acquisition console, no errors indicated.Nuclear Medicine
- DICOM PACS and Modality Worklist Common Questions for Nuclear ProductsNuclear Medicine
- Various errors including random reboots, lockups, display problems, strange behavior on the Infinia computer systemNuclear Medicine
- VG power connector J19 (P3419) on ECLC or J9 (P3509) on MCHV has brokenNuclear Medicine
- Part number required for AFB greaseNuclear Medicine
- Part number required for VG/Infinia Table In Out (Linear) Load EncoderNuclear Medicine
- Service Note 43312_0_Dec/05 Head Angulation SMV iSeries CamerasNuclear Medicine · 43312
- HP XW5000, HP XW4100 or HP XW6200 displaying message indicating that battery is low.Nuclear Medicine
- Need information about Starcam Software Versions and floppy part numbers.Nuclear Medicine
- Product Safety Notification 5172194-100 r1 Apr06 Various Issues in Infinia Version 2.004.xNuclear Medicine · 5172194
- Part number required for the AIACODE board used with TTH X-Ray tubeNuclear Medicine
- What are the specifications for a GE Digital Energy LP Series 10KVA UPS?Nuclear Medicine
- Ventri patient acquisition data not saved at end of scanNuclear Medicine
- During startup of Infina or VG getting a constant alarm from gantryNuclear Medicine
- What are the special handling instructions for changing the source in ATCNuclear Medicine
- HP XW5000, HP XW4100 or HP XW6200 displaying message indicating that battery is low.Nuclear Medicine
- Who do you call when ordering a replacement UPS or a new UPSNuclear Medicine
- HS40070825M VG Lock mounting screw is not orderableNuclear Medicine
- If the Infinia Acquisition console is shutdown when the Gantry is active, motion error #18 may occur.Nuclear Medicine
- Galileo RMXread.exe will not Write a floppy on the Field Dell 610 or 630 LaptopNuclear Medicine
- When the customer applies a scan and gets the following Infinia errorNuclear Medicine
- Alternate part number for FI00010004A MPR/MPS IPS Panel Power.Nuclear Medicine
- FMI 40799 Collimator Locking Mechanism Upgrade for Millennium Single Head SystemsNuclear Medicine · 40799
- FMI 40792 Collimator Locking Mechanism Upgrade for Dual-Head Millennium SystemsNuclear Medicine · 40792, 86274
- Service Note 43652_1 May06 Xeleris Isolation Transformer Regulatory ChangesNuclear Medicine · 43652
- Service Note 43635_1 Apr05 1.1 Xeleris Software Release 1.1340Nuclear Medicine · 43635
- Service Note 43634_1 Apr06 Possible Mixed Data When Concurrently Sent from Two DS Cameras to XelerisNuclear Medicine · 43634
- What is the terminology used in Genieacq software for table and gantry axis LEFT LIMIT and RIGHT LIMIT switch indications?Nuclear Medicine
- What are the gantry and table motion limits for the Millennium MG camera?Nuclear Medicine
- What are the Millennium MG gantry change positions for cardiac and opposed geometry?Nuclear Medicine
- Infinia Hawkeye artifact triangle and dark spot in X-Ray Daily QCNuclear Medicine · 212010290
- Service Note 43603_0 May/06 FX Camera's STE ProcessorNuclear Medicine · 43603
- Service Note 43636 May06 POWERstation & DS Camera DICOM Worklist Stub RemovalNuclear Medicine · 43636
- Xeleris intermittently stops receiving network data - Customer must reboot PCNuclear Medicine
- How do I get training to perform power quality audits on equipment at installation?Nuclear Medicine
- Infinia CSA and UL Certificate of Compliance (COC) Document, Description and Test Report, Ground LeakageNuclear Medicine
- Need to know the names and locations of the Xeleris 1.1 error logs and configuration filesNuclear Medicine
- What is the correct jumper configuration for the PCA000547 FOX-POP board?Nuclear Medicine · 43558
- How to configure Modality Worklist on PowerstationNuclear Medicine
- How to load software from CD instead of DAT tape on a Genieacq Dell 2200 for 4.0 softwareNuclear Medicine
- Can't save Patient Information in 4DMSPECT application, gives "Failed to open file to write patient data"Nuclear Medicine
- Dell GX200 Entegra will not boot.Nuclear Medicine
- New style E-stop switch has different green actuator then earlier black version.Nuclear Medicine · 2146460
- Part number required for the Ventri PSD bypass service jumper plugNuclear Medicine
- No motions on Millennium Gantry, will not Calibrate motions after resetting gantry controller, detector two NOT AT 180 degrees.Nuclear Medicine
- Need configuration for Konica DRYPRO793 DICOM printer on XelerisNuclear Medicine
- PCA000069 LEB Card part number found in Infinia parts list is not orderable.Nuclear Medicine
- Infinia system will not power on but fans do rotate, also emergency button does not trip circuit breakerNuclear Medicine
- VG system will not power on but fans do rotate, also emergency button does not trip circuit breakerNuclear Medicine
Full cause & resolution for every GE Nuclear Medicine issue
Unlock the complete cause analysis, step-by-step resolutions and attached service documents — re-authored, web-first, searchable.
Start free trial7-day free trial · no credit card required