GE Nuclear Medicine — field troubleshooting
3,436 field-service issues · page 22 of 43
Symptom, error message and equipment context for each GE Nuclear Medicine issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- Discovery NM 530c/570cNuclear Medicine
- Discovery NM 530c/570cNuclear Medicine
- Discovery NM 530c/570cNuclear Medicine
- Need part number for VGH main cable from table to ECLCNuclear Medicine
- During Xeleris 3.0 installation on a PET facility (22 inch LCD) customer complained about color scale not same as previous Xeleris 2.1.Nuclear Medicine · 100008553
- MPR/MPS acquisition screen shows dashes for gantry position, unable to initialize motion controllerNuclear Medicine
- What is the P/N for the Persistence Monitor on the Boom for DSV630?Nuclear Medicine
- QGS/QPS application does not start after Xeleris 3 upgradeNuclear Medicine
- NM Hawkeye CT registration fails to process after the fetch on XelerisNuclear Medicine
- During Infinia boot up getting an Error 85 or Error 73, with PSD bypass installed the changee to Error 70.Nuclear Medicine
- E-stop do not operate properlyNuclear Medicine
- Can not close Infinia Quality Control ( QC ) sessionNuclear Medicine
- Table linear motion reading shown on GDU does not match with stretcher side ruler reading during patient position.Nuclear Medicine
- Line (zipper) artefact in Whole Body scan was caused by the Roller of Table.Nuclear Medicine
- Millennium CSE Detector intermittent energy peak is shifted more than 5keV and the image is driftNuclear Medicine
- VG Hawkeye scan failst to startNuclear Medicine
- ITF 5429479-1EN Infinia II/Ventri/Discovery NM 530c - PC Hard Disk Replacement on Windows XP SystemsNuclear Medicine · 5429479
- Millennium cradle on the table seems to vibrate or not move smoothly (binding) when moving longitudinally in or out.Nuclear Medicine
- Service Note 43938_1 Oct/11 Discovery NM 630 & Brivo NM 615 - UPS InformationNuclear Medicine · 43938
- Pin-hole Collimator used with I131 shows activity ring on the edge of the field of viewNuclear Medicine · 191665
- CSE detector (MG, MC, MyoSIGHT, MPR, or MPS) Tl201 QC flood has poor uniformity.Nuclear Medicine
- Need part number for Mother board in Vision SPX/MPXNuclear Medicine
- Access plugs on the VG rotational gearbox output shaft have suddenly started melting and disintegratingNuclear Medicine
- On Infinia Hawkeye 4 system, what is the distance from the Focal spot (X-RAY Tube) to Iso CenterNuclear Medicine
- MG roll motor stop rotating without error messageNuclear Medicine
- Part number is needed for the speed nut used to secure the covers on Infinia gantryNuclear Medicine
- Ventri system will not boot into the Ventri application after running Anti-Virus ScanNuclear Medicine
- ITF 5428590-1EN VentriCam Patient Positioning Monitor ReplacementNuclear Medicine · 5428590
- ITF 5417331-1EN _r1 Ventri Acquisition Station Software Installation 1.004.050.17Nuclear Medicine · 5417331
- Need part number for Auxiliary Brush block on ODL gantryNuclear Medicine
- Millennium VG3 / VG5 Service Manual Chapter 10 – FRU ListNuclear Medicine
- What laptop program can be used extract (unzip) the Problem Report from our acquisiton and processing system?Nuclear Medicine
- Acquisition System running very slow and sometimes no detection of the r-wave ecg trigger on the acq monitorNuclear Medicine
- Need Fan part number for VG Drivers Block Assembly (ELMO Motion Control DTP000150)Nuclear Medicine
- Sino-gram artifact - “notch” in the sinogramNuclear Medicine
- After upgrade to TTH X-ray tube a VG Hawkeye stopping intermittently during Hawkeye scans with “Stopped on Unknown” on the Monitor.Nuclear Medicine
- Intermittent dimond chain artifact in imageNuclear Medicine
- Hawkeye 4 X-Ray QC straight wide white line artifact in ScoutNuclear Medicine
- FTP connectivity that is used for the Adac Direct Connect does not work after the system checkoutNuclear Medicine
- OLC NM Europe - Newsletter - December 2011 - Volume 1, Issue 1 - License Mechanism on XelerisNuclear Medicine
- Unable to start Hawkeye CT Scan - Uncaught exception, Could not perform the operationNuclear Medicine · 10501, 11801
- Where to find Front End Sensors Test data for Infinia Planned Maintenance record checklistNuclear Medicine
- OLC NM Europe - Newsletter - December 2011 - Volume 2, Issue 1 - Camera LicensesNuclear Medicine
- Ventri table vertical Up / Down motion not movingNuclear Medicine
- Service Note 43931 Oct/11 Infinia II - Application SW 2.005.007.15 Resolution – WB Continuous pause/resumeNuclear Medicine · 43931
- Service Note 43917 Oct/11 Xeleris 3 Software Update Version 3.0423Nuclear Medicine · 43917
- ITF 5429004-1EN Software Installation Procedures for Infinia II 2.005.007.15Nuclear Medicine · 5429004
- ITF 5430930-1EN Infinia II GP & Hawkeye 4 SP2 Cumulative Patch 2.105.030.11Nuclear Medicine · 5430930
- Service Note 43925 Oct/11 Infinia SPECT (Jaszczak) Phantom QC for ACR on Infinia SystemsNuclear Medicine · 43925
- Discovery NM 530c/570cNuclear Medicine · 40836
- Service Note 43939 Nov/11 Infinia II / Ventri / Discovery NM 530c PC Hard Disks as Spare Parts for HP Z400 and HP XW4600Nuclear Medicine · 43939
- Service Note 43932 Sep/11 Infinia and Ventri MS Windows XP Cumulative Patch MS11-020Nuclear Medicine · 43932
- Need a part number for the receptacle plate with a ground stud for CBL500126 on the ventri and discovery 530 cameras.Nuclear Medicine · 43751
- Service Note 43875 Nov/11 TOP 0 and Angulation Adjustments SwitchNuclear Medicine · 43875
- Service Note 43870 Oct/11 Using Linearity Phantoms Without the PSD Bypass BarsNuclear Medicine · 43870
- Why the Bodycontour option is sometimes not saved the SPECT protocolsNuclear Medicine
- How to follow up the Daily QC values on D630/670 and B615Nuclear Medicine
- Service Note 43915 Nov/2011 GenieAcq PR Server License ExtensionNuclear Medicine · 43915
- Cannot open Volumetrix MI application on XFL PCNuclear Medicine
- How to trend the Daily QC values of Uniformity and Peak parameters?Nuclear Medicine
- Mechanical clunk noise from behind detector when rotating gantryNuclear Medicine
- Mechanical clunk noise from behind detector when rotating gantryNuclear Medicine
- Unable to transfer form Starcam or SP systems via OSI / StarlinkNuclear Medicine
- I need to know what is the minimum prerequisite Infinia software revision required to upgrade to Infinia II.Nuclear Medicine
- Incorrect distance between detectors in L-mode.Nuclear Medicine · 13095815, 13098811
- Unable to locate Cedars Motion Correction MoCo option on Xeleris.Nuclear Medicine
- After the Windows NT/OS Image CD has been installed Xeleris (Entegra) HP XW5000 Workstation computer does not bootNuclear Medicine
- On DSTXLi camera, getting no counts when using single detector acquisition.Nuclear Medicine
- Service Tool - If you do not have access to the CBL001531 Infinia PSD bypass service tool, here is how to make your own IPS PSD bypass cable.Nuclear Medicine
- Need part number for a HE Pin Hole Collimator Cart top right and left coversNuclear Medicine
- Service Tool - If you ever need to replace the collimator sensor pad (skin) on a Millennium MG, MPR, MC, MyoSIGHT collimator these X-ray spanner wrenches will come in handy for removing the corner fla…Nuclear Medicine
- Need to enter Xeleris (Entegra) Accession Number for patientNuclear Medicine
- How to view Entegra problem report on service laptopNuclear Medicine
- Getting error message that database size full when boot into Genie application.Nuclear Medicine
- How to configure Fuji Dry 3000 and Dry 7000 printer on GenieNuclear Medicine
- During Patient scan or morning daily QC, after booting gantry from standby, Daily QC may halt before X-ray starts, and a message will appear on the screen "stopped on unknown".Nuclear Medicine
- How to disable, enable HIPAA Mode for XelerisNuclear Medicine
- Detector swivel motion is loose or wobbly.Nuclear Medicine
- Unable to query the Modality Worklist (MWL) HIS/RIS Server after adding station to System Configuration — DICOM tabNuclear Medicine
- Genieacq will not run Shutdown, is hung or locked up and needs to be safely shutdown and rebooted without corrupting the database or software.Nuclear Medicine
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