GE MR — field troubleshooting
9,114 field-service issues · page 34 of 114
Symptom, error message and equipment context for each GE MR issue are public — the full cause analysis and step-by-step resolution are available to FSELIB subscribers.
- HDE System Emergency Stop EMO Trips Immediately after Reset.MR · 2248602
- Keyboard Diagnostics Fail Boot Up Due to loose or disconnected mouse / keyboard cable connectors.MR
- SGA Power Supply Internal Wiring Fault or Control Undervoltage Due to SGA Power Supply.MR · 2244858, 2244593
- Operator Accidentally Hit Combination of Keyboard and Mouse That Caused Operator Graphical User Interface Window to Move.MR
- Unable to Scan using the USAI Large Knee Coil with Error Code 2252301 due to the Coil's Cable Was Damaged Creating an Open Circuit.MR · 2252301
- Error 2249410 (Raven Error) due to MGD Backplane.MR · 2249410, 23639
- SHeM was never setup properly during the checkout.MR
- Mouse Does Not Work When Plugged Into the SCIM Due to the AC Power Distribution Box or Power Supply Module in Operator Workspace.MR
- Compressor Not Functioning Due to insufficient power to the compressor.SIII2 ALARM I2 - COMP NO 24 VOLTS.Reset The Shield Cooler Main Disconnect Breaker.Magnet Monitor 3.SIII2 ALARM I2 - COMP NO 24 VO…MR
- Magnet Monitor 3 was not placed into Service Mode.LCCI2 ALARM I2 - CH RUO CBL OPEN.Use Magnet Monitor 3 Service Mode When Performing Magnet Service.Magnet Monitor 3.LCCI2 ALARM I2 - CH RUO CBL OPENMR
- Multicoil Bias Fault Detected Open Circuit Due to HD Knee Array Coil.MR · 2252301
- Guide pins are loose and damaged making it difficult to maintain a good connection.MR
- CWA Software Crashes to Wallpaper and 6 Icons.MR · 2223850, 10303
- MRIQ EPI DWI Ghost artifacts Due to High Order Shim HOS Cable.MR
- The service key was expired.MR
- What is the Spec for Short Term Time Constants in Grafidy?MR
- SPT Head quick check fails gradcal Y axis due to air bubble in phantom.MR
- 2249129 SRI Communication Error Due to SRI.MR · 2249129
- CWA Can Not Scan.MR · 2219957
- What Are The Patient Weight Limits for The MR Signa System Tables.MR
- MRAPPS How to use BrainWave.MR
- MRAPPS What procedure is used for Eovist Exams.MR
- MRAPPS What is the procedure for MRCP with Secretin injection.MR
- How to perform ACR Tips.MR
- MRAPPS How to post process dynamic susceptibility.MR
- How to Find System ID a Magnet Serial Number is Associated With?MR
- Details of the CADstream and PURE Important Product Information Letter and Customer Safety Letter (Urgent Field Safety Notice) for FMI 60780.MR · 60780
- Screen is black with a Linux login prompt while applications are running Due to Cntl ALT F3.MR
- CWA Application Software does not complete the boot process with TPS Download failure.MR · 2223852, 2223880
- Cannot scan with TR and dynamic disable fault Dynamic disable fault Due to SSM High Voltage Supply.MR · 2249161
- What is the Telephone Number for FE Support.MR
- Cannot Boot Applications with Host Monitor Timeout Error due to Configuration Files and Software are Corrupt due to Power Outages at Site.MR · 2248349
- Body GRE and FSE failures are caused by incorrect selection of nesting plate.MR
- MRIQ Low Signal on 3T Knee Coil Due to HOS Reference Maps.MR
- Unable to scan with Power Monitor Faults Due to SRFD2.MR · 2254051, 2254052
- CWA Application Software does not complete the boot process with TPS Download failure.MR · 2255485
- TPSHOST not defined error due to corrupt INFO MOD.MR · 2223639
- Customer Needs to Know the Maximum Spatial Gradient of the Main Magnetic Field.MR
- What is the Reconstruction Matrix and the Display Matrix for a given Acquisition Matrix.MR
- MRIQ Low SNR on Spine Images Due to 3T Twin RF Coil.MR
- Unable To Boot Applications Due To Ilinq Licenses Existed Before Loading Restricted Service Software.MR · 200002301
- International FE's need access to OLC FE phone tree.MR
- Overnight diagnostics are defaulted ON after loading 15.0M4.MR · 60761
- How to Install Flex Trial Keys Remotely.MR
- Indigo Computer fails to boot due to failed CPU Motherboard.MR
- Flouro triger not working.MR · 2248163
- Customer's chiller is operating outside of specifications.SIII2 ALARM I2 - WATERTEMP LIMIT.The water chiller that supplies water cooling to the compressor will need maintenance.Magnet Monitor 3.SIII2…MR
- SPI To Workspace Interface Module Link Is Not Working.MR · 2225385, 2224666
- CWA Can Not Boot Application Software With VRE ErrorsMR · 2223883, 2223852
- CWA Software Crashes to Wallpaper and 6 Icons.MR · 200002381, 10628
- System Applications Disk Is Full Due to usr Partition at 92 percent or moreMR
- Compressor does not start due to a permanent reset signal from the SHEM.MR
- The cradle release screw is broken.MR
- How can I secure GE proprietary Software Remotely if the site will not allow physical access to system's GUI.MR
- Air Conditioning failure in the Computer room.MR · 2248606
- RF Amp Not Ready with Error Codes 2254347, 2254342 or 2254352 due to SRFD2 RF Amplifier.MR · 2254342, 2254204
- Daylight Savings Time Change.MR
- Auto Prescan Fails Due To Center Frequency Off By 2000 hz.MR · 2224580, 2224725
- Images are bright Flat White and cannot window and level.MR · 2247155
- UPM emulated. Customer is Unable To Scan.MR · 2224666
- 14X MRecho protocols will not download with errors post 15X upgrade. 2257118, 3000004.MR · 3000004, 2257118
- Language Pop Up Not Coming up Due to saveINFO media was in the mod drive while performing applications load.MR
- Can you use the Guided Install GUI to Restore Individual Protocols to the Scanner.MR
- SM ICN Has No LEDs On and Fan is Not Running Due to ICN.MR · 5127452
- TPS intermittently fails to reset due to defective TPS CPU.MR · 2223847, 2223846
- On HDE system Emergency Stop EMO trips 10 seconds after reset.MR · 2248602, 2266420
- ICN Fails to Configure Due to Sun ICN VRE.MR
- Collapsed Image Bright White Line Down or Across Middle of The Image Due to Tyme Board.MR
- Image Filter license key (ifilter) became inactive after LFC making AutoFilter and SCIC filter levels unavailable.MR
- Center Frequency will not move when using Vibrant Due to Incorrect Volume selected.MR · 2252706
- MRIQ Very Light Noise Band Artifacts.MR
- Intermittent Error 2252294 The Driver Module Has Detected an Invalid Configuration Source of Fault is Multi-Coil Board #2 Not Present, caused by Driver Module Firmware Bug.MR · 2252294
- VRE Configuration Failed Due to Sun VRE ICN.MR
- What is the Purpose of the Host "mcpxxx" Shown in the /etc/hosts File.MR
- "rendering mode" was incorrectly set to "ray sum".MR
- How To Turn Off Or On Auto Network Transfers.MR
- Problems with Dicom images sent to CMS Treatment Planning System.MR
- How to determine heliax cable health, how do I know connections are good from RF amp to Body Hybrid.MR
- Cannot scan Head portion of HNS coil Due to missing 16 channel License. 1.5T Head Neck Spine HNS Coil configuration errors in the GE System log.MR · 2220023
- 2253806 MDS link errors caused by GP1 module.MR · 2253806
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