GE Healthcare · MRExciteDiscoveryOptima22238522223880222381722236252223883

CWA Application Software does not complete the boot process with TPS Download failure.

Symptom

Application Software does not complete the boot process with TPS Download failure

Error message

2223852 The AGP board reported a communication manager (CM) initialization error. Please check the error log for a more detailed error message from the board.-> Extended Error : MCP820 boards can be identified by the word MCP820 printed on the board extraction lever.

2223880 Reset TPS was not successful. Board Failure Status APS Fail, SCP: Pass, AGP Pass, VRE Fail. ErrorNo: 9. See Long Description Extended Error: The MGD failed to start a TPS Reset. Either the serial connection to the MGD STIF Board is not working or the Ethernet connection from the Host to the MGD Hub is not working. Run the APS, AGP, and SCP Host Data path ping tests to check the Ethernet connections. Run the APS, AGP, and SCP Board Level Diagnostics to check the SCSI Serial Expansion. The STIF Board serial connection is not tested. If both sets of diagnostics pass but yet the TPS Reset still fails then please closely inspect the serial connection between the SCSI Serial Expansion and the MGD STIF Board. APS, AGP, and SCP Board Level Diagnostics included. VRE failure can sometimes trigger the failure of MGD boards. Failure of SCP with APS/AGP board can be a indicator on the failure on respective board. On APS,SC

Applies to

Models
Excite, Discovery, Optima
Product
3T Excite HDx 14.0 Software. The software that this solution is tied to is indicated by the Software concept below.
Software
14.0 M5 Excite HDx HDi Platforms only.
Area
MR

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