What is Philips CT error code ER1E?

Hotlink chip losing lock. It is reported by the Data Path (Slip Ring / Image Data Transfer) on Access Series CT (6/16/Dual) CT systems. Severity: Alarm — stator control board error condition; subsystem: Data Path (Image Data Transfer).

What should a field engineer do about ER1E?

Cross-reference System Error Code 0x5709 in the system log. Use the Data Path Overview/Troubleshooting flow (Section 2.6) and check the optical/serial link and connectors around the Hotlink transceiver before board replacement.. Isolate the Data Path (Image Data Transfer) subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Access Series CT (6/16/Dual).

Alarm — stator control board error conditionData Path (Image Data Transfer)

ER1E — Hotlink chip losing lock

Philips CT error code, reported by the Data Path (Slip Ring / Image Data Transfer).

What ER1E means

On Access Series CT (6/16/Dual) CT systems, status code ER1E indicates: Hotlink chip losing lock. The code originates in the Data Path (Image Data Transfer) section of the Data Path (Slip Ring / Image Data Transfer). Severity level alarm (Alarm — stator control board error condition).

Reported action: Cross-reference System Error Code 0x5709 in the system log. Use the Data Path Overview/Troubleshooting flow (Section 2.6) and check the optical/serial link and connectors around the Hotlink transceiver before board replacement..

Listed in Table 1-3 'Stator Control Board Error Code vs System Error Code' of the Philips Access CT Service Trouble Shooting Guide (459800863401 Rev. C), for the Access Series CT (6/16/Dual) family. Not confirmed for other Philips CT systems.

Full troubleshooting for ER1E

The complete diagnosis, cause tree, and step-by-step remedy for the Data Path (Image Data Transfer) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Data Path (Image Data Transfer) codes

ER26Stator Control Board to Data Receiving Board communication failure 10052Application error on the Eleva Workspot when the operating-software DVD is not removed E061ABeam1 X signal path error E061BBeam2 X signal path error E061CBeam3 X signal path error E061DBeam0 Y signal path error E061EBeam1 Y signal path error E061FBeam2 Y signal path error

Discuss ER1E with other field engineers in the FSELIB forum

Source: Philips Access CT Service Trouble Shooting Guide — 459800863401 Rev. C. Reference information re-authored by FSELIB — not a copy of the OEM manual.